{"id":9377,"date":"2024-01-26T10:40:36","date_gmt":"2024-01-26T03:40:36","guid":{"rendered":"https:\/\/arito.vn\/?p=9377"},"modified":"2024-02-18T00:23:36","modified_gmt":"2024-02-17T17:23:36","slug":"quy-trinh-quan-ly-cong-viec","status":"publish","type":"post","link":"https:\/\/arito.vn\/en\/quy-trinh-quan-ly-cong-viec\/","title":{"rendered":"Quy tr\u00ecnh qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 cho m\u1ecdi doanh nghi\u1ec7p"},"content":{"rendered":"

Trong th\u1eddi \u0111\u1ea1i c\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft, hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p. M\u1ed9t quy tr\u00ecnh qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c, \u0111\u1ed3ng th\u1eddi gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a c\u00e1c r\u1ee7i ro. Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, h\u00e3y c\u00f9ng <\/span>Arito <\/span><\/a>t\u00ecm hi\u1ec3u v\u1ec1 nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00f4ng c\u1ee5 hi\u1ec7n \u0111\u1ea1i gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c<\/a><\/strong>, \u0111\u1ed3ng th\u1eddi t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, s\u00e1ng t\u1ea1o v\u00e0 hi\u1ec7u su\u1ea5t.<\/span><\/p>\n

1. Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c l\u00e0 g\u00ec?<\/b><\/h2>\n

Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c l\u00e0 qu\u00e1 tr\u00ecnh \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra. Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00f4ng vi\u1ec7c, ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c cho t\u1eebng c\u00e1 nh\u00e2n ho\u1eb7c nh\u00f3m, theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, cung c\u1ea5p h\u1ed7 tr\u1ee3 v\u00e0 \u0111\u1ed9ng vi\u00ean cho nh\u00e2n vi\u00ean.<\/span><\/p>\n

M\u1ee5c ti\u00eau c\u1ee7a qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c l\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra. Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00f4ng vi\u1ec7c, ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c cho t\u1eebng c\u00e1 nh\u00e2n ho\u1eb7c nh\u00f3m, theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, cung c\u1ea5p h\u1ed7 tr\u1ee3 v\u00e0 \u0111\u1ed9ng vi\u00ean cho nh\u00e2n vi\u00ean.<\/span><\/p>\n

\"c\u00e1ch<\/p>\n

M\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c l\u00e0:<\/strong><\/p>\n

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  • \u0110\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang ti\u1ebfn \u0111\u1ed9, \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra.<\/span><\/li>\n<\/ul>\n
      \n
    • T\u0103ng n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, gi\u00fap doanh nghi\u1ec7p ph\u00e1t hi\u1ec7n v\u00e0 lo\u1ea1i b\u1ecf c\u00e1c l\u00e3ng ph\u00ed, i\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 n\u00e2ng cao l\u1ee3i nhu\u1eadn.<\/span><\/li>\n
    • N\u00e2ng cao n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/li>\n<\/ul>\n

      Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a doanh nghi\u1ec7p. M\u1ed9t qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra, t\u0103ng n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, \u0111\u1ed3ng th\u1eddi n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/p>\n

      2. Vai tr\u00f2 c\u1ee7a qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c<\/b><\/h2>\n

      2.1 Vai tr\u00f2 c\u1ee7a qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c<\/b><\/h3>\n

      Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t trong nh\u1eefng ch\u1ee9c n\u0103ng quan tr\u1ecdng nh\u1ea5t c\u1ee7a qu\u1ea3n l\u00fd, c\u00f3 vai tr\u00f2 to l\u1edbn \u0111\u1ed1i v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c c\u00f3 nh\u1eefng vai tr\u00f2 sau:<\/span><\/p>\n

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      • Qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c gi\u00fap x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c ti\u00eau, nhi\u1ec7m v\u1ee5, k\u1ebf ho\u1ea1ch, ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft cho qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. T\u1eeb \u0111\u00f3, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 gi\u00e1m s\u00e1t, \u0111i\u1ec1u ph\u1ed1i v\u00e0 \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang k\u1ebf ho\u1ea1ch, \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao.<\/span><\/li>\n
      • Gia t\u0103ng hi\u1ec7u qu\u1ea3 c\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c: Qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c n\u0103ng l\u1ef1c, tr\u00ecnh \u0111\u1ed9 c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean, t\u1eeb \u0111\u00f3 c\u00f3 k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o, b\u1ed3i d\u01b0\u1ee1ng ph\u00f9 h\u1ee3p. Qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c c\u0169ng gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd ph\u00e1t hi\u1ec7n v\u00e0 ph\u00e1t huy nh\u00e2n t\u1ed1 t\u00edch c\u1ef1c, k\u1ecbp th\u1eddi u\u1ed1n n\u1eafn, kh\u1eafc ph\u1ee5c nh\u1eefng h\u1ea1n ch\u1ebf c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/li>\n
      • Cung c\u1ea5p c\u0103n c\u1ee9 cho c\u00f4ng t\u00e1c \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean: K\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c l\u00e0 c\u0103n c\u1ee9 quan tr\u1ecdng \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c, hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. T\u1eeb \u0111\u00f3, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u1ec1 nh\u00e2n s\u1ef1 nh\u01b0 khen th\u01b0\u1edfng, k\u1ef7 lu\u1eadt, \u0111\u00e0o t\u1ea1o, th\u0103ng ti\u1ebfn,…<\/span><\/li>\n
      • C\u1ea3i ti\u1ebfn b\u1ed9 m\u00e1y v\u1eadn h\u00e0nh c\u1ee7a t\u1ed5 ch\u1ee9c: Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd nh\u00ecn nh\u1eadn \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c v\u00e0 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb. T\u1eeb \u0111\u00f3, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p c\u1ea3i ti\u1ebfn b\u1ed9 m\u00e1y v\u1eadn h\u00e0nh c\u1ee7a t\u1ed5 ch\u1ee9c, n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/li>\n<\/ul>\n

        2.2 Vai tr\u00f2 c\u1ee7a qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean<\/b><\/h3>\n

        Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u0169ng c\u00f3 vai tr\u00f2 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean. \u0110\u1ed1i v\u1edbi nh\u00e2n vi\u00ean, qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c c\u00f3 nh\u1eefng vai tr\u00f2 sau:<\/span><\/p>\n

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        • Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh trong t\u1ed5 ch\u1ee9c, t\u1eeb \u0111\u00f3 c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c.<\/span><\/li>\n
        • H\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c: Qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u00f2n gi\u00fap nh\u00e2n vi\u00ean x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau, k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. \u0110\u1ed3ng th\u1eddi, nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, gi\u00fap nh\u00e2n vi\u00ean c\u1ea3i thi\u1ec7n k\u1ebft qu\u1ea3 v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c.<\/span><\/li>\n
        • \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean: K\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c gi\u00fap nh\u00e2n vi\u00ean nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 c\u00f4ng nh\u1eadn v\u00e0 ph\u1ea3n h\u1ed3i t\u1eeb nh\u00e0 qu\u1ea3n l\u00fd. \u0110i\u1ec1u n\u00e0y gi\u00fap nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n v\u00e0 ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c.<\/span><\/li>\n<\/ul>\n

          Nh\u00ecn chung, qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng, c\u00f3 vai tr\u00f2 to l\u1edbn \u0111\u1ed1i v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 nh\u00e2n vi\u00ean. \u0110\u1ec3 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 c\u00e1c k\u1ef9 n\u0103ng v\u00e0 ki\u1ebfn th\u1ee9c c\u1ea7n thi\u1ebft, \u0111\u1ed3ng th\u1eddi c\u1ea7n c\u00f3 th\u00e1i \u0111\u1ed9 c\u00f4ng b\u1eb1ng, kh\u00e1ch quan v\u00e0 tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m cao.<\/span><\/p>\n

          3. Quy tr\u00ecnh qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c t\u1eeb A-Z cho doanh nghi\u1ec7p<\/b><\/h2>\n

          3.1 X\u00e1c \u0111\u1ecbnh M\u1ee5c Ti\u00eau v\u00e0 Ph\u1ea1m Vi C\u00f4ng Vi\u1ec7c<\/b><\/h3>\n

          X\u00e1c \u0111\u1ecbnh M\u1ee5c Ti\u00eau<\/strong><\/h4>\n

          Qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c b\u1eaft \u0111\u1ea7u v\u1edbi vi\u1ec7c \u0111\u1eb7t ra m\u1ee5c ti\u00eau, m\u1ed9t c\u1ed9t m\u1ed1c quan tr\u1ecdng \u0111\u1ecbnh h\u00ecnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. M\u1ee5c ti\u00eau c\u1ea7n \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp theo nguy\u00ean t\u1eafc SMART, t\u1ee9c l\u00e0 c\u1ee5 th\u1ec3, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, li\u00ean quan v\u00e0 c\u00f3 th\u1eddi h\u1ea1n. \u0110i\u1ec1u n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi n\u1ed7 l\u1ef1c h\u01b0\u1edbng v\u1ec1 h\u01b0\u1edbng m\u1ee5c ti\u00eau chung v\u00e0 \u0111\u1ed3ng thu\u1eadn v\u1edbi chi\u1ebfn l\u01b0\u1ee3c to\u00e0n c\u1ea7u c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

          M\u1ee5c ti\u00eau SMART l\u00e0 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, c\u00f3 li\u00ean quan v\u00e0 c\u00f3 th\u1eddi h\u1ea1n. Khung SMART l\u00e0 m\u1ed9t c\u00e1ch h\u1eefu \u00edch \u0111\u1ec3 \u0111\u1eb7t m\u1ee5c ti\u00eau v\u00ec n\u00f3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n l\u00e0 t\u1eadp trung v\u00e0 th\u1ef1c t\u1ebf.<\/span><\/p>\n

          D\u01b0\u1edbi \u0111\u00e2y l\u00e0 n\u0103m y\u1ebfu t\u1ed1 c\u1ee7a m\u1ee5c ti\u00eau SMART:<\/span><\/p>\n

            \n
          • C\u1ee5 th\u1ec3 (Specific): M\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p ph\u1ea3i c\u1ee5 th\u1ec3 v\u00e0 r\u00f5 r\u00e0ng. M\u1ee5c ti\u00eau c\u00e0ng c\u1ee5 th\u1ec3 c\u00e0ng t\u1ed1t, khi \u0111\u00f3 c\u00e1c doanh nghi\u1ec7p c\u00e0ng c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.<\/span><\/li>\n
          • C\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c (Measurable): M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1ec3 c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u1ee7a m\u00ecnh v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng doanh nghi\u1ec7p \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/span><\/li>\n
          • C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c (Achievable): M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 \u0111\u1ea7y th\u1eed th\u00e1ch nh\u01b0ng th\u1ef1c t\u1ebf. N\u1ebfu m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p qu\u00e1 kh\u00f3, khi \u0111\u00f3 doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng n\u1ea3n l\u00f2ng v\u00e0 b\u1ecf cu\u1ed9c.<\/span><\/li>\n
          • Li\u00ean quan (Relevant): M\u1ee5c ti\u00eau c\u1ee7a ph\u1ea3i li\u00ean quan \u0111\u1ebfn m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c. N\u1ebfu m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p kh\u00f4ng li\u00ean quan, t\u1eadp th\u1ec3 s\u1ebd c\u1ea3m th\u1ea5y kh\u00f4ng ph\u00f9 h\u1ee3p v\u00e0 \u00edt c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau h\u01a1n.<\/span><\/li>\n
          • C\u00f3 th\u1eddi h\u1ea1n (Timebound): M\u1ee5c ti\u00eau c\u1ee7a ph\u1ea3i c\u00f3 th\u1eddi h\u1ea1n c\u1ee5 th\u1ec3 \u0111\u1ec3 doanh nghi\u1ec7p c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y c\u1ea5p b\u00e1ch v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/li>\n<\/ul>\n

            X\u00e1c \u0111\u1ecbnh Ph\u1ea1m Vi C\u00f4ng Vi\u1ec7c<\/strong><\/h4>\n

            Vi\u1ec7c x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi c\u00f4ng vi\u1ec7c kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c \u0111\u1eb7t ra c\u00e2u h\u1ecfi “L\u00e0m g\u00ec \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau?”, m\u00e0 c\u00f2n l\u00e0 qu\u00e1 tr\u00ecnh chi ti\u1ebft h\u00f3a v\u00e0 ph\u00e2n chia c\u00f4ng vi\u1ec7c th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o ra s\u1ef1 r\u00f5 r\u00e0ng v\u1ec1 nh\u1eefng g\u00ec c\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau, \u0111\u1ed3ng th\u1eddi t\u0103ng kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd v\u00e0 gi\u1ea3m r\u1ee7i ro trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n.<\/span><\/p>\n

            3.2 L\u1eadp K\u1ebf Ho\u1ea1ch Th\u1ef1c Hi\u1ec7n<\/b><\/h3>\n

            Ph\u00e2n Chia C\u00f4ng Vi\u1ec7c<\/strong><\/h4>\n

            T\u00ednh c\u1ee5 th\u1ec3 c\u1ee7a c\u00f4ng vi\u1ec7c \u0111\u00f2i h\u1ecfi s\u1ef1 t\u1ed5 ch\u1ee9c v\u00e0 ph\u00e2n chia c\u00f4ng vi\u1ec7c th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 nh\u1ecf, chi ti\u1ebft. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 t\u0103ng t\u00ednh qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c m\u00e0 c\u00f2n gi\u00fap \u0111\u1ecbnh r\u00f5 tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n. Qu\u00e1 tr\u00ecnh n\u00e0y c\u00f2n \u0111\u00f2i h\u1ecfi s\u1ef1 c\u00f4ng b\u1eb1ng trong vi\u1ec7c ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 v\u00e0 x\u00e1c \u0111\u1ecbnh r\u00f5 ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch.<\/span><\/p>\n

            \u01af\u1edbc T\u00ednh Th\u1eddi Gian v\u00e0 Ngu\u1ed3n L\u1ef1c<\/strong><\/h4>\n

            Vi\u1ec7c \u01b0\u1edbc t\u00ednh th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c l\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c kh\u00f4ng ch\u1ec9 linh ho\u1ea1t m\u00e0 c\u00f2n th\u1ef1c t\u1ebf. B\u1eb1ng c\u00e1ch \u01b0\u1edbc l\u01b0\u1ee3ng th\u1eddi gian c\u1ea7n thi\u1ebft v\u00e0 ngu\u1ed3n l\u1ef1c, doanh nghi\u1ec7p c\u00f3 th\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 ng\u0103n ch\u1eb7n t\u00ecnh tr\u1ea1ng thi\u1ebfu ngu\u1ed3n l\u1ef1c.<\/span><\/p>\n

            L\u1eadp L\u1ecbch Tr\u00ecnh Th\u1ef1c Hi\u1ec7n<\/strong><\/h4>\n

            L\u1eadp l\u1ecbch tr\u00ecnh chi ti\u1ebft cho to\u00e0n b\u1ed9 c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t c\u01a1 s\u1edf cho s\u1ef1 t\u1ed5 ch\u1ee9c v\u00e0 qu\u1ea3n l\u00fd. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap qu\u1ea3n l\u00fd ti\u1ebfn \u0111\u1ed9 m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng m\u00e0 c\u00f2n x\u00e1c \u0111\u1ecbnh m\u1ed1c th\u1eddi gian quan tr\u1ecdng. Ngo\u00e0i ra, vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1 ph\u00f2ng cho c\u00e1c r\u1ee7i ro c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n l\u00e0 quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec t\u00ednh linh ho\u1ea1t.<\/span><\/p>\n

            3.3 Giao Nhi\u1ec7m V\u1ee5 v\u00e0 Ph\u00e2n C\u00f4ng Tr\u00e1ch Nhi\u1ec7m<\/b><\/h3>\n

            Giao Nhi\u1ec7m V\u1ee5<\/strong><\/h4>\n

            Giao nhi\u1ec7m v\u1ee5 kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c chuy\u1ec3n giao c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean m\u00e0 c\u00f2n l\u00e0 qu\u00e1 tr\u00ecnh \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ecd hi\u1ec3u r\u00f5 c\u00f4ng vi\u1ec7c c\u1ea7n th\u1ef1c hi\u1ec7n. S\u1ef1 c\u1ee5 th\u1ec3 trong vi\u1ec7c giao nhi\u1ec7m v\u1ee5 \u0111\u1eb7t ra y\u00eau c\u1ea7u v\u1ec1 vi\u1ec7c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0 h\u01b0\u1edbng d\u1eabn, \u0111\u1ea3m b\u1ea3o r\u1eb1ng ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n c\u00f3 \u0111\u1ee7 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c.<\/span><\/p>\n

            Ph\u00e2n C\u00f4ng Tr\u00e1ch Nhi\u1ec7m<\/strong><\/h4>\n

            Ph\u00e2n c\u00f4ng tr\u00e1ch nhi\u1ec7m l\u00e0 qu\u00e1 tr\u00ecnh x\u00e1c \u0111\u1ecbnh r\u00f5 ai s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho t\u1eebng ph\u1ea7n c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 t\u1ea1o ra tr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n m\u00e0 c\u00f2n x\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho k\u1ebft qu\u1ea3 c\u1ee7a t\u1eebng nhi\u1ec7m v\u1ee5. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u0103ng t\u00ednh minh b\u1ea1ch v\u00e0 t\u1ea1o \u0111\u00e0 cho s\u1ef1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u00e1 nh\u00e2n.<\/span><\/p>\n

            3.4 Theo D\u00f5i v\u00e0 Gi\u00e1m S\u00e1t Ti\u1ebfn \u0110\u1ed9<\/b><\/h3>\n

            Theo D\u00f5i Ti\u1ebfn \u0110\u1ed9<\/strong><\/p>\n

            Qu\u00e1 tr\u00ecnh theo d\u00f5i ti\u1ebfn \u0111\u1ed9 \u0111\u00f2i h\u1ecfi s\u1ef1 ch\u1eb7t ch\u1ebd v\u00e0 li\u00ean t\u1ee5c. Qu\u1ea3n l\u00fd c\u1ea7n duy tr\u00ec s\u1ef1 s\u00e1t sao \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng vi\u1ec7c \u0111ang di\u1ec5n ra theo k\u1ebf ho\u1ea1ch v\u00e0 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh nhanh ch\u00f3ng n\u1ebfu c\u1ea7n thi\u1ebft.<\/span><\/p>\n

            Gi\u00e1m S\u00e1t Hi\u1ec7u Qu\u1ea3 Th\u1ef1c Hi\u1ec7n<\/strong><\/p>\n

            \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 th\u1ef1c hi\u1ec7n t\u1eebng nhi\u1ec7m v\u1ee5 kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c ki\u1ec3m tra ti\u1ebfn \u0111\u1ed9 m\u00e0 c\u00f2n l\u00e0 qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c. So s\u00e1nh k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ec1 ra gi\u00fap x\u00e1c \u0111\u1ecbnh nh\u1eefng \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu, t\u1ea1o ra c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/span><\/p>\n

            3.5 \u0110\u00e1nh Gi\u00e1 K\u1ebft Qu\u1ea3 v\u00e0 \u0110i\u1ec1u Ch\u1ec9nh Khi C\u1ea7n Thi\u1ebft<\/b><\/h3>\n

            \u0110\u00e1nh Gi\u00e1 K\u1ebft Qu\u1ea3<\/strong><\/p>\n

            Qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n c\u00f4ng vi\u1ec7c sau khi ho\u00e0n th\u00e0nh. So s\u00e1nh k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ec1 ra gi\u00fap x\u00e1c \u0111\u1ecbnh nh\u1eefng \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a quy tr\u00ecnh qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c.<\/span><\/p>\n

            \u0110i\u1ec1u Ch\u1ec9nh Quy Tr\u00ecnh<\/strong><\/p>\n

            D\u1ef1a tr\u00ean \u0111\u00e1nh gi\u00e1, quy tr\u00ecnh qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u1ea7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u1ea3n \u00e1nh nh\u1eefng h\u1ecdc \u0111\u01b0\u1ee3c t\u1eeb d\u1ef1 \u00e1n. C\u1eadp nh\u1eadt quy tr\u00ecnh l\u00e0 c\u00e1ch \u0111\u1ea3m b\u1ea3o t\u00ednh linh ho\u1ea1t v\u00e0 s\u1eb5n s\u00e0ng \u0111\u1ed1i m\u1eb7t v\u1edbi th\u00e1ch th\u1ee9c t\u1eeb m\u00f4i tr\u01b0\u1eddng kinh doanh thay \u0111\u1ed5i.<\/span><\/p>\n

            Quy tr\u00ecnh qu\u1ea3n l\u00fd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p, bao g\u1ed3m:<\/span><\/p>\n

              \n
            • N\u00e2ng cao hi\u1ec7u su\u1ea5t v\u00e0 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c.<\/span><\/li>\n
            • C\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5.<\/span><\/li>\n
            • Gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 r\u1ee7i ro trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c.<\/span><\/li>\n
            • T\u0103ng c\u01b0\u1eddng s\u1ef1 ph\u1ed1i h\u1ee3p v\u00e0 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.<\/span><\/li>\n
            • T\u1ea1o m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ec7u qu\u1ea3.<\/span><\/li>\n<\/ul>\n

              L\u01b0u \u00fd:<\/strong><\/p>\n

                \n
              • Quy tr\u00ecnh c\u1ea7n \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean th\u1ef1c t\u1ebf ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/li>\n
              • S\u1ef1 tham gia t\u00edch c\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng v\u00e0 \u00e1p d\u1ee5ng quy tr\u00ecnh l\u00e0 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
              • Doanh nghi\u1ec7p c\u1ea7n th\u01b0\u1eddng xuy\u00ean \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1eadp nh\u1eadt quy tr\u00ecnh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf v\u00e0 m\u00f4i tr\u01b0\u1eddng kinh doanh thay \u0111\u1ed5i.<\/span><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

                Trong th\u1eddi \u0111\u1ea1i c\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft, hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p. M\u1ed9t quy tr\u00ecnh qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c, \u0111\u1ed3ng th\u1eddi gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a c\u00e1c r\u1ee7i ro. Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, h\u00e3y c\u00f9ng Arito t\u00ecm hi\u1ec3u v\u1ec1 nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00f4ng c\u1ee5 hi\u1ec7n \u0111\u1ea1i gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, \u0111\u1ed3ng th\u1eddi t\u1ea1o ra\u2026<\/p>","protected":false},"author":9,"featured_media":9378,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62,13,1,224],"tags":[],"class_list":["post-9377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-khac","category-tin-trong-nganh","category-tin-tuc","category-tin-tuc-chung"],"blocksy_meta":"","_links":{"self":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/9377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/comments?post=9377"}],"version-history":[{"count":1,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/9377\/revisions"}],"predecessor-version":[{"id":9383,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/9377\/revisions\/9383"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media\/9378"}],"wp:attachment":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media?parent=9377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/categories?post=9377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/tags?post=9377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}