{"id":15326,"date":"2025-05-27T09:52:45","date_gmt":"2025-05-27T02:52:45","guid":{"rendered":"https:\/\/arito.vn\/?p=15326"},"modified":"2025-06-16T16:21:05","modified_gmt":"2025-06-16T09:21:05","slug":"phan-tich-quy-trinh-ra-quyet-dinh-mua-hang","status":"publish","type":"post","link":"https:\/\/arito.vn\/en\/phan-tich-quy-trinh-ra-quyet-dinh-mua-hang\/","title":{"rendered":"6 B\u01b0\u1edbc Ph\u00e2n T\u00edch Quy Tr\u00ecnh Ra Quy\u1ebft \u0110\u1ecbnh Mua H\u00e0ng C\u1ee7a Doanh Nghi\u1ec7p"},"content":{"rendered":"
Quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng g\u1ed3m 6 b\u01b0\u1edbc t\u1eeb nh\u1eadn di\u1ec7n nhu c\u1ea7u \u0111\u1ebfn \u0111\u00e1nh gi\u00e1 sau mua. V\u1edbi c\u00e1c doanh nghi\u1ec7p, vi\u1ec7c hi\u1ec3u r\u00f5 quy tr\u00ecnh n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap t\u1ed1i \u01b0u h\u00f3a <\/span>ho\u1ea1t \u0111\u1ed9ng mua s\u1eafm<\/a><\/strong> m\u00e0 c\u00f2n g\u00f3p ph\u1ea7n n\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd chi ph\u00ed, r\u00fat ng\u1eafn th\u1eddi gian ra quy\u1ebft \u0111\u1ecbnh v\u00e0 t\u0103ng kh\u1ea3 n\u0103ng ch\u1ecdn \u0111\u00fang nh\u00e0 cung c\u1ea5p. Ph\u00e2n t\u00edch chi ti\u1ebft t\u1eebng b\u01b0\u1edbc t\u1eeb ARITO<\/a><\/strong> trong b\u1ed1i c\u1ea3nh th\u1ef1c t\u1ebf s\u1ebd mang \u0111\u1ebfn g\u00f3c nh\u00ecn to\u00e0n di\u1ec7n h\u01a1n cho vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c mua h\u00e0ng chuy\u00ean nghi\u1ec7p.<\/span><\/p>\n Quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng l\u00e0 chu\u1ed7i c\u00e1c b\u01b0\u1edbc m\u00e0 doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n t\u1eeb khi nh\u1eadn di\u1ec7n nhu c\u1ea7u \u0111\u1ebfn khi ho\u00e0n t\u1ea5t vi\u1ec7c l\u1ef1a ch\u1ecdn v\u00e0 mua s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5. \u0110\u00e2y l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh ph\u1ee9c t\u1ea1p, \u0111\u00f2i h\u1ecfi s\u1ef1 tham gia ph\u1ed1i h\u1ee3p c\u1ee7a nhi\u1ec1u b\u1ed9 ph\u1eadn nh\u01b0 mua h\u00e0ng, k\u1ef9 thu\u1eadt, t\u00e0i ch\u00ednh v\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111\u01b0a ra ch\u00ednh x\u00e1c v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau chung.<\/span><\/p>\n Trong doanh nghi\u1ec7p, vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng kh\u00f4ng ch\u1ec9 d\u1ef1a tr\u00ean nhu c\u1ea7u \u0111\u01a1n gi\u1ea3n m\u00e0 c\u00f2n ph\u1ea3i ph\u00e2n t\u00edch k\u1ef9 c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 chi ph\u00ed, l\u1ee3i \u00edch kinh t\u1ebf, m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p k\u1ef9 thu\u1eadt v\u00e0 c\u00e1c r\u1ee7i ro li\u00ean quan. M\u1ed7i b\u1ed9 ph\u1eadn s\u1ebd \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean ti\u00eau ch\u00ed ri\u00eang, v\u00ec v\u1eady quy tr\u00ecnh g\u1ed3m nhi\u1ec1u b\u01b0\u1edbc nh\u1eb1m gi\u1ea3m thi\u1ec3u r\u1ee7i ro v\u00e0 t\u1ed1i \u0111a h\u00f3a hi\u1ec7u qu\u1ea3 \u0111\u1ea7u t\u01b0. Hi\u1ec3u r\u00f5 quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng n\u00e0y gi\u00fap doanh nghi\u1ec7p ki\u1ec3m so\u00e1t t\u1ed1t h\u01a1n <\/span>ho\u1ea1t \u0111\u1ed9ng mua s\u1eafm<\/a><\/strong>, \u0111\u1ea3m b\u1ea3o s\u1ef1 \u0111\u1ed3ng thu\u1eadn gi\u1eefa c\u00e1c b\u00ean v\u00e0 th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 kinh doanh b\u1ec1n v\u1eefng.<\/span><\/p>\n Quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng trong doanh nghi\u1ec7p bao g\u1ed3m 6 b\u01b0\u1edbc ch\u00ednh, t\u1eeb nh\u1eadn di\u1ec7n nhu c\u1ea7u \u0111\u1ebfn \u0111\u00e1nh gi\u00e1 sau khi mua. M\u1ed7i b\u01b0\u1edbc \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ch\u00ednh x\u00e1c, hi\u1ec7u qu\u1ea3 v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau kinh doanh.<\/span><\/p>\n B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong <\/span>quy tr\u00ecnh mua h\u00e0ng<\/a><\/strong> c\u1ee7a doanh nghi\u1ec7p l\u00e0 nh\u1eadn di\u1ec7n nhu c\u1ea7u ho\u1eb7c v\u1ea5n \u0111\u1ec1 c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft. \u0110\u00e2y c\u00f3 th\u1ec3 l\u00e0 vi\u1ec7c doanh nghi\u1ec7p ph\u00e1t hi\u1ec7n ra m\u1ed9t kho\u1ea3ng tr\u1ed1ng trong ho\u1ea1t \u0111\u1ed9ng, v\u00ed d\u1ee5 nh\u01b0 thi\u1ebfu <\/span>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng<\/a><\/strong>, thi\u1ebft b\u1ecb c\u0169 k\u1ef9 kh\u00f4ng \u0111\u00e1p \u1ee9ng nhu c\u1ea7u s\u1ea3n xu\u1ea5t, ho\u1eb7c nhu c\u1ea7u n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng \u0111\u1ec3 t\u0103ng hi\u1ec7u su\u1ea5t. Vi\u1ec7c nh\u1eadn di\u1ec7n ch\u00ednh x\u00e1c nhu c\u1ea7u gi\u00fap \u0111\u1ecbnh h\u01b0\u1edbng cho to\u00e0n b\u1ed9 quy tr\u00ecnh mua s\u1eafm sau n\u00e0y.<\/span><\/p>\n Sau khi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u, doanh nghi\u1ec7p b\u1eaft \u0111\u1ea7u qu\u00e1 tr\u00ecnh t\u00ecm ki\u1ebfm th\u00f4ng tin \u0111\u1ec3 ch\u1ecdn l\u1ef1a s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p. C\u00e1c ngu\u1ed3n th\u00f4ng tin c\u00f3 th\u1ec3 bao g\u1ed3m d\u1eef li\u1ec7u n\u1ed9i b\u1ed9, c\u00e1c nh\u00e0 cung c\u1ea5p, h\u1ed9i th\u1ea3o chuy\u00ean ng\u00e0nh, ho\u1eb7c \u0111\u00e1nh gi\u00e1 t\u1eeb c\u00e1c \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng kh\u00e1c. Trong doanh nghi\u1ec7p, th\u01b0\u1eddng c\u00f3 b\u1ed9 ph\u1eadn chuy\u00ean tr\u00e1ch ch\u1ecbu tr\u00e1ch nhi\u1ec7m thu th\u1eadp, t\u1ed5ng h\u1ee3p v\u00e0 ph\u00e2n t\u00edch th\u00f4ng tin nh\u1eb1m cung c\u1ea5p d\u1eef li\u1ec7u \u0111\u00e1ng tin c\u1eady cho c\u00e1c ph\u00f2ng ban li\u00ean quan.<\/span><\/p>\n Doanh nghi\u1ec7p ti\u1ebfn h\u00e0nh so s\u00e1nh v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c l\u1ef1a ch\u1ecdn d\u1ef1a tr\u00ean nhi\u1ec1u ti\u00eau ch\u00ed nh\u01b0 chi ph\u00ed \u0111\u1ea7u t\u01b0, t\u00ednh n\u0103ng k\u1ef9 thu\u1eadt, th\u01b0\u01a1ng hi\u1ec7u uy t\u00edn, d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i, v\u00e0 c\u00e1c \u0111i\u1ec1u ki\u1ec7n h\u1ee3p \u0111\u1ed3ng. Quy tr\u00ecnh n\u00e0y th\u01b0\u1eddng c\u00f3 s\u1ef1 tham gia c\u1ee7a nhi\u1ec1u ph\u00f2ng ban kh\u00e1c nhau. V\u00ed d\u1ee5 ph\u00f2ng k\u1ef9 thu\u1eadt \u0111\u00e1nh gi\u00e1 t\u00ednh n\u0103ng s\u1ea3n ph\u1ea9m, ph\u00f2ng t\u00e0i ch\u00ednh xem x\u00e9t ng\u00e2n s\u00e1ch v\u00e0 chi ph\u00ed, c\u00f2n ph\u00f2ng ph\u00e1p ch\u1ebf ki\u1ec3m tra \u0111i\u1ec1u kho\u1ea3n h\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh.<\/span><\/p>\n Sau khi \u0111\u00e1nh gi\u00e1 k\u1ef9 l\u01b0\u1ee1ng, doanh nghi\u1ec7p s\u1ebd ti\u1ebfn h\u00e0nh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng. T\u00f9y thu\u1ed9c v\u00e0o quy m\u00f4 v\u00e0 ch\u00ednh s\u00e1ch, ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng c\u00f3 th\u1ec3 l\u00e0 tr\u01b0\u1edfng b\u1ed9 ph\u1eadn, gi\u00e1m \u0111\u1ed1c ho\u1eb7c h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb. \u1ede giai \u0111o\u1ea1n n\u00e0y, vai tr\u00f2 c\u1ee7a nh\u00e0 cung c\u1ea5p r\u1ea5t quan tr\u1ecdng trong vi\u1ec7c \u0111\u00e0m ph\u00e1n gi\u00e1 c\u1ea3, c\u00e1c \u0111i\u1ec1u kho\u1ea3n thanh to\u00e1n, d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 v\u00e0 k\u00fd k\u1ebft h\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 ch\u1ed1t giao d\u1ecbch.<\/span><\/p>\n Khi quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c ch\u1ed1t, doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc \u0111\u1eb7t h\u00e0ng, thanh to\u00e1n v\u00e0 k\u00fd h\u1ee3p \u0111\u1ed3ng ch\u00ednh th\u1ee9c. Doanh nghi\u1ec7p th\u01b0\u1eddng ph\u1ea3i tr\u1ea3i qua c\u00e1c b\u01b0\u1edbc duy\u1ec7t n\u1ed9i b\u1ed9 theo quy tr\u00ecnh ki\u1ec3m so\u00e1t t\u00e0i ch\u00ednh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh h\u1ee3p ph\u00e1p v\u00e0 minh b\u1ea1ch. Th\u1eddi gian th\u1ef1c hi\u1ec7n giai \u0111o\u1ea1n n\u00e0y c\u00f3 th\u1ec3 k\u00e9o d\u00e0i t\u00f9y thu\u1ed9c quy m\u00f4 h\u1ee3p \u0111\u1ed3ng v\u00e0 c\u00e1c quy \u0111\u1ecbnh n\u1ed9i b\u1ed9.<\/span><\/p>\n >> Xem th\u00eam: Ph\u1ea7n m\u1ec1m Qu\u1ea3n l\u00fd Ph\u00ea duy\u1ec7t \u0111i\u1ec7n t\u1eed online<\/a><\/strong><\/p>\n Sau khi h\u00e0ng h\u00f3a ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c b\u00e0n giao v\u00e0 \u0111\u01b0a v\u00e0o s\u1eed d\u1ee5ng, doanh nghi\u1ec7p ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng. Vi\u1ec7c n\u00e0y th\u01b0\u1eddng d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 \u0111\u1ed9 h\u00e0i l\u00f2ng, hi\u1ec7u su\u1ea5t s\u1eed d\u1ee5ng, ti\u1ebft ki\u1ec7m chi ph\u00ed ho\u1eb7c t\u0103ng tr\u01b0\u1edfng n\u0103ng su\u1ea5t. K\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c c\u00f3 ti\u1ebfp t\u1ee5c duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi nh\u00e0 cung c\u1ea5p hay \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i <\/span>quy tr\u00ecnh mua h\u00e0ng<\/a><\/strong> trong t\u01b0\u01a1ng lai nh\u1eb1m t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed v\u00e0 hi\u1ec7u qu\u1ea3.<\/span><\/p>\n Quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng trong doanh nghi\u1ec7p (B2B) c\u00f3 nhi\u1ec1u \u0111i\u1ec3m kh\u00e1c bi\u1ec7t r\u00f5 n\u00e9t so v\u1edbi quy tr\u00ecnh quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00e1 nh\u00e2n, do t\u00ednh ch\u1ea5t ph\u1ee9c t\u1ea1p v\u00e0 m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng t\u00e0i ch\u00ednh l\u1edbn h\u01a1n. Vi\u1ec7c ph\u00e2n t\u00edch k\u1ef9 l\u01b0\u1ee1ng quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng n\u00e0y gi\u00fap c\u00e1c doanh nghi\u1ec7p v\u00e0 nh\u00e0 cung c\u1ea5p hi\u1ec3u s\u00e2u v\u1ec1 c\u00e1ch th\u1ee9c ra quy\u1ebft \u0111\u1ecbnh, t\u1eeb \u0111\u00f3 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c kinh doanh ph\u00f9 h\u1ee3p.<\/span><\/p>\n Kh\u00e1c v\u1edbi c\u00e1 nh\u00e2n th\u01b0\u1eddng d\u1ef1a nhi\u1ec1u v\u00e0o c\u1ea3m x\u00fac, s\u1edf th\u00edch v\u00e0 nhu c\u1ea7u c\u00e1 nh\u00e2n, <\/span>quy tr\u00ecnh mua h\u00e0ng c\u1ee7a doanh nghi\u1ec7p<\/a><\/strong> thi\u00ean v\u1ec1 l\u00fd tr\u00ed, d\u1ef1a tr\u00ean c\u00e1c ti\u00eau ch\u00ed c\u1ee5 th\u1ec3 nh\u01b0 hi\u1ec7u qu\u1ea3 kinh t\u1ebf, \u0111\u1ed9 tin c\u1eady v\u00e0 t\u00ednh k\u1ef9 thu\u1eadt c\u1ee7a s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5. Quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng trong doanh nghi\u1ec7p th\u01b0\u1eddng c\u00f3 t\u00ednh h\u1ec7 th\u1ed1ng, bao g\u1ed3m c\u00e1c b\u01b0\u1edbc chu\u1ea9n m\u1ef1c nh\u1eb1m gi\u1ea3m thi\u1ec3u r\u1ee7i ro v\u00e0 \u0111\u1ea3m b\u1ea3o t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c.<\/span><\/p>\n Ngo\u00e0i ra, quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a doanh nghi\u1ec7p c\u00f3 th\u1ec3 k\u00e9o d\u00e0i h\u01a1n nhi\u1ec1u so v\u1edbi c\u00e1 nh\u00e2n, b\u1edfi n\u00f3 \u0111\u00f2i h\u1ecfi s\u1ef1 xem x\u00e9t k\u1ef9 l\u01b0\u1ee1ng t\u1eeb nhi\u1ec1u g\u00f3c \u0111\u1ed9 v\u00e0 ph\u1ea3i th\u00f4ng qua nhi\u1ec1u c\u1ea5p ph\u00ea duy\u1ec7t tr\u01b0\u1edbc khi \u0111i \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng.<\/span><\/p>\n M\u1ed9t \u0111i\u1ec3m n\u1ed5i b\u1eadt trong quy tr\u00ecnh quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a doanh nghi\u1ec7p l\u00e0 s\u1ef1 tham gia c\u1ee7a nhi\u1ec1u c\u00e1 nh\u00e2n v\u00e0 b\u1ed9 ph\u1eadn, m\u1ed7i b\u00ean \u0111\u00f3ng vai tr\u00f2 kh\u00e1c nhau trong c\u00e1c giai \u0111o\u1ea1n:<\/span><\/p>\n S\u1ef1 ph\u1ed1i h\u1ee3p ch\u1eb7t ch\u1ebd gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn n\u00e0y l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh gi\u00fap doanh nghi\u1ec7p ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng ch\u00ednh x\u00e1c v\u00e0 hi\u1ec7u qu\u1ea3. C\u00e1c ph\u00f2ng ban c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c \u0111\u1ed3ng b\u1ed9 tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng t\u00edch h\u1ee3p nh\u01b0 <\/span>e-Procurement<\/a><\/strong>, gi\u00fap t\u1ed1i \u01b0u quy tr\u00ecnh trao \u0111\u1ed5i th\u00f4ng tin, qu\u1ea3n l\u00fd y\u00eau c\u1ea7u v\u00e0 gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch thu\u1eadn ti\u1ec7n, nhanh ch\u00f3ng v\u00e0 minh b\u1ea1ch h\u01a1n.<\/span><\/p>\n Do \u0111\u1eb7c \u0111i\u1ec3m chi ph\u00ed \u0111\u1ea7u t\u01b0 l\u1edbn v\u00e0 t\u00e1c \u0111\u1ed9ng l\u00e2u d\u00e0i \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, kinh doanh, quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng trong doanh nghi\u1ec7p th\u01b0\u1eddng k\u00e9o d\u00e0i v\u00e0 ph\u1ee9c t\u1ea1p h\u01a1n so v\u1edbi c\u00e1 nh\u00e2n. M\u1ed7i quy\u1ebft \u0111\u1ecbnh \u0111\u1ec1u ti\u1ec1m \u1ea9n nh\u1eefng r\u1ee7i ro v\u1ec1 t\u00e0i ch\u00ednh, v\u1eadn h\u00e0nh, ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 uy t\u00edn doanh nghi\u1ec7p.<\/span><\/p>\n Ch\u00ednh v\u00ec v\u1eady, doanh nghi\u1ec7p c\u1ea7n th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch chi ti\u1ebft t\u1eebng ph\u01b0\u01a1ng \u00e1n, \u0111\u00e1nh gi\u00e1 r\u1ee7i ro v\u00e0 l\u1ee3i \u00edch, th\u01b0\u1eddng xuy\u00ean t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c h\u1ecdp th\u1ea3o lu\u1eadn, tr\u00ecnh b\u00e0y b\u00e1o c\u00e1o \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ecdi y\u1ebfu t\u1ed1 \u0111\u1ec1u \u0111\u01b0\u1ee3c xem x\u00e9t k\u1ef9 c\u00e0ng tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh mua h\u00e0ng.<\/span><\/p>\n Vi\u1ec7c n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap gi\u1ea3m thi\u1ec3u sai s\u00f3t trong quy\u1ebft \u0111\u1ecbnh m\u00e0 c\u00f2n t\u0103ng kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 \u0111\u1ea7u t\u01b0 v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u00fang nhu c\u1ea7u chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n \u0110\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng trong doanh nghi\u1ec7p, h\u00e3y c\u00f9ng xem x\u00e9t m\u1ed9t tr\u01b0\u1eddng h\u1ee3p th\u1ef1c t\u1ebf c\u1ee7a Doanh nghi\u1ec7p A trong vi\u1ec7c l\u1ef1a ch\u1ecdn nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kho.<\/span><\/p>\n Doanh nghi\u1ec7p A ph\u00e1t hi\u1ec7n h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kho hi\u1ec7n t\u1ea1i kh\u00f4ng c\u00f2n \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u1eadn h\u00e0nh do m\u1edf r\u1ed9ng quy m\u00f4, d\u1eabn \u0111\u1ebfn sai s\u00f3t trong ki\u1ec3m k\u00ea v\u00e0 t\u1ed3n kho. Ban qu\u1ea3n l\u00fd x\u00e1c \u0111\u1ecbnh c\u1ea7n t\u00ecm m\u1ed9t gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m m\u1edbi \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd kho, gi\u1ea3m thi\u1ec3u l\u1ed7i v\u00e0 t\u0103ng t\u00ednh minh b\u1ea1ch.<\/span><\/p>\n Ph\u00f2ng IT v\u00e0 ph\u00f2ng Mua h\u00e0ng b\u1eaft \u0111\u1ea7u kh\u1ea3o s\u00e1t th\u1ecb tr\u01b0\u1eddng, thu th\u1eadp th\u00f4ng tin v\u1ec1 c\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kho uy t\u00edn. H\u1ecd tham kh\u1ea3o c\u00e1c \u0111\u00e1nh gi\u00e1, b\u00e1o c\u00e1o chuy\u00ean ng\u00e0nh, li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p \u0111\u1ec3 xin b\u1ea3n demo s\u1ea3n ph\u1ea9m v\u00e0 b\u00e1o gi\u00e1.<\/span><\/p>\n C\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan g\u1ed3m IT, T\u00e0i ch\u00ednh v\u00e0 Qu\u1ea3n l\u00fd kho c\u00f9ng nhau \u0111\u00e1nh gi\u00e1 c\u00e1c gi\u1ea3i ph\u00e1p d\u1ef1a tr\u00ean nhi\u1ec1u ti\u00eau ch\u00ed: t\u00ednh n\u0103ng k\u1ef9 thu\u1eadt, \u0111\u1ed9 d\u1ec5 s\u1eed d\u1ee5ng, kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3, chi ph\u00ed \u0111\u1ea7u t\u01b0, chi ph\u00ed v\u1eadn h\u00e0nh v\u00e0 d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3. Ph\u00f2ng T\u00e0i ch\u00ednh ph\u00e2n t\u00edch kh\u1ea3 n\u0103ng chi tr\u1ea3 v\u00e0 t\u00ednh to\u00e1n l\u1ee3i \u00edch l\u00e2u d\u00e0i c\u1ee7a t\u1eebng ph\u01b0\u01a1ng \u00e1n.<\/span><\/p>\n Sau khi \u0111\u00e1nh gi\u00e1 k\u1ef9 l\u01b0\u1ee1ng, h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p A h\u1ecdp \u0111\u1ec3 xem x\u00e9t b\u00e1o c\u00e1o t\u1eeb c\u00e1c ph\u00f2ng ban v\u00e0 ph\u00ea duy\u1ec7t l\u1ef1a ch\u1ecdn nh\u00e0 cung c\u1ea5p ph\u00f9 h\u1ee3p nh\u1ea5t, \u0111\u1ed3ng th\u1eddi \u0111\u1ec1 xu\u1ea5t k\u1ebf ho\u1ea1ch tri\u1ec3n khai.<\/span><\/p>\n Ph\u00f2ng Mua h\u00e0ng ti\u1ebfn h\u00e0nh k\u00fd h\u1ee3p \u0111\u1ed3ng v\u1edbi nh\u00e0 cung c\u1ea5p \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn, \u0111\u1ea3m b\u1ea3o c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u1ec1 gi\u00e1, b\u1ea3o h\u00e0nh v\u00e0 h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt \u0111\u01b0\u1ee3c r\u00f5 r\u00e0ng. Quy tr\u00ecnh duy\u1ec7t n\u1ed9i b\u1ed9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch v\u00e0 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh c\u00f4ng ty.<\/span><\/p>\n Sau khi ph\u1ea7n m\u1ec1m \u0111\u01b0\u1ee3c tri\u1ec3n khai v\u00e0 s\u1eed d\u1ee5ng, doanh nghi\u1ec7p A ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 qua c\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 gi\u1ea3m sai s\u00f3t trong qu\u1ea3n l\u00fd kho, t\u0103ng t\u1ed1c \u0111\u1ed9 ki\u1ec3m k\u00ea v\u00e0 ph\u1ea3n h\u1ed3i t\u1eeb nh\u00e2n vi\u00ean v\u1eadn h\u00e0nh. K\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c d\u00f9ng l\u00e0m c\u0103n c\u1ee9 \u0111\u1ec3 duy tr\u00ec h\u1ee3p t\u00e1c ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh trong c\u00e1c l\u1ea7n mua s\u1eafm ti\u1ebfp theo.<\/span><\/p>\n Qua v\u00ed d\u1ee5 n\u00e0y, c\u00f3 th\u1ec3 th\u1ea5y quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng trong doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 \u0111\u00f2i h\u1ecfi s\u1ef1 ph\u1ed1i h\u1ee3p c\u1ee7a nhi\u1ec1u ph\u00f2ng ban m\u00e0 c\u00f2n c\u1ea7n s\u1ef1 c\u00e2n nh\u1eafc k\u1ef9 c\u00e0ng \u1edf t\u1eebng b\u01b0\u1edbc nh\u1eb1m \u0111\u1ea3m b\u1ea3o l\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u, ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n \u0110\u1ec3 quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao nh\u1ea5t, doanh nghi\u1ec7p c\u1ea7n \u00e1p d\u1ee5ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u00e0 c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p, gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian, gi\u1ea3m chi ph\u00ed v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng l\u1ef1a ch\u1ecdn.<\/span><\/p>\n Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c ph\u1ea7n m\u1ec1m CRM gi\u00fap doanh nghi\u1ec7p l\u01b0u tr\u1eef, qu\u1ea3n l\u00fd th\u00f4ng tin nh\u00e0 cung c\u1ea5p v\u00e0 kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch h\u1ec7 th\u1ed1ng. K\u1ebft h\u1ee3p v\u1edbi ph\u00e2n t\u00edch d\u1eef li\u1ec7u, doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u mua h\u00e0ng, t\u1ed1i \u01b0u h\u00f3a l\u1ecbch tr\u00ecnh \u0111\u1eb7t h\u00e0ng v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 nh\u00e0 cung c\u1ea5p d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1 th\u1ef1c t\u1ebf. \u0110i\u1ec1u n\u00e0y gi\u00fap gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 tr\u00e1nh l\u00e3ng ph\u00ed ngu\u1ed3n l\u1ef1c.<\/span><\/p>\n >> Xem th\u00eam: H\u1ec7 th\u1ed1ng CRM l\u00e0 g\u00ec?<\/a><\/strong><\/p>\n M\u1ed1i quan h\u1ec7 ph\u1ed1i h\u1ee3p gi\u1eefa b\u1ed9 ph\u1eadn mua h\u00e0ng v\u00e0 nh\u1eefng ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t gi\u00fap l\u1ef1a ch\u1ecdn \u0111\u00fang s\u1ea3n ph\u1ea9m, tr\u00e1nh mua th\u1eeba ho\u1eb7c thi\u1ebfu. S\u1ef1 trao \u0111\u1ed5i th\u00f4ng tin r\u00f5 r\u00e0ng gi\u00fap b\u1ed9 ph\u1eadn mua h\u00e0ng hi\u1ec3u r\u00f5 y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt, ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 kh\u1ed1i l\u01b0\u1ee3ng c\u1ea7n thi\u1ebft, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf.<\/span><\/p>\n M\u1ed9t m\u1ea1ng l\u01b0\u1edbi nh\u00e0 cung c\u1ea5p tin c\u1eady kh\u00f4ng ch\u1ec9 gi\u00fap \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, m\u00e0 c\u00f2n t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i trong \u0111\u00e0m ph\u00e1n gi\u00e1 c\u1ea3 v\u00e0 th\u1eddi gian giao h\u00e0ng. Doanh nghi\u1ec7p n\u00ean duy tr\u00ec h\u1ee3p t\u00e1c l\u00e2u d\u00e0i, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 t\u1ea1o ra s\u1ef1 cam k\u1ebft v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c t\u1eeb ph\u00eda nh\u00e0 cung c\u1ea5p.<\/span><\/p>\n Quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 kinh doanh. N\u1eafm v\u1eefng quy tr\u00ecnh mua h\u00e0ng l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 doanh nghi\u1ec7p x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd ngu\u1ed3n l\u1ef1c, ph\u00e1t tri\u1ec3n m\u1ed1i quan h\u1ec7 \u0111\u1ed1i t\u00e1c b\u1ec1n v\u1eefng v\u00e0 t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh. \u0110\u00e2y ch\u00ednh l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap doanh nghi\u1ec7p c\u1ea1nh tranh v\u00e0 ph\u00e1t tri\u1ec3n trong th\u1ecb tr\u01b0\u1eddng ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p v\u00e0 bi\u1ebfn \u0111\u1ed9ng.<\/span><\/p>\nQuy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng l\u00e0 g\u00ec?<\/b><\/h2>\n
6 B\u01b0\u1edbc trong quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng<\/b><\/h2>\n
Nh\u1eadn di\u1ec7n nhu c\u1ea7u<\/b><\/h3>\n
T\u00ecm ki\u1ebfm th\u00f4ng tin<\/b><\/h3>\n
\u0110\u00e1nh gi\u00e1 c\u00e1c ph\u01b0\u01a1ng \u00e1n<\/b><\/h3>\n
Quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng<\/b><\/h3>\n
H\u00e0nh \u0111\u1ed9ng mua h\u00e0ng<\/b><\/h3>\n
\u0110\u00e1nh gi\u00e1 sau mua<\/b><\/h3>\n
Ph\u00e2n t\u00edch quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a doanh nghi\u1ec7p<\/b><\/h2>\n
S\u1ef1 kh\u00e1c bi\u1ec7t v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00e1 nh\u00e2n<\/b><\/h3>\n
Vai tr\u00f2 c\u1ee7a c\u00e1c c\u00e1 nh\u00e2n, nh\u00f3m v\u00e0 c\u1ea5p l\u00e3nh \u0111\u1ea1o trong t\u1eebng b\u01b0\u1edbc<\/b><\/h3>\n
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\n<\/span><\/li>\n<\/ul>\nChu tr\u00ecnh th\u01b0\u1eddng l\u00e2u h\u01a1n, r\u1ee7i ro t\u00e0i ch\u00ednh cao h\u01a1n<\/b><\/h3>\n
V\u00ed d\u1ee5 v\u1ec1 quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng trong doanh nghi\u1ec7p th\u1ef1c t\u1ebf<\/b><\/h2>\n
B\u01b0\u1edbc 1: Nh\u1eadn di\u1ec7n nhu c\u1ea7u<\/b><\/h3>\n
B\u01b0\u1edbc 2: T\u00ecm ki\u1ebfm th\u00f4ng tin<\/b><\/h3>\n
B\u01b0\u1edbc 3: \u0110\u00e1nh gi\u00e1 c\u00e1c ph\u01b0\u01a1ng \u00e1n<\/b><\/h3>\n
B\u01b0\u1edbc 4: Quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng<\/b><\/h3>\n
B\u01b0\u1edbc 5: H\u00e0nh \u0111\u1ed9ng mua h\u00e0ng<\/b><\/h3>\n
B\u01b0\u1edbc 6: \u0110\u00e1nh gi\u00e1 sau mua<\/b><\/h3>\n
L\u1eddi khuy\u00ean gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u quy tr\u00ecnh mua h\u00e0ng<\/b><\/h2>\n
\u1ee8ng d\u1ee5ng CRM v\u00e0 h\u1ec7 th\u1ed1ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/b><\/h3>\n
Li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd gi\u1eefa b\u1ed9 ph\u1eadn mua h\u00e0ng v\u00e0 b\u1ed9 ph\u1eadn s\u1eed d\u1ee5ng<\/b><\/h3>\n
X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi nh\u00e0 cung c\u1ea5p uy t\u00edn<\/b><\/h3>\n
K\u1ebft lu\u1eadn<\/b><\/h2>\n