T\u1ea2I NGAY B\u1ed8 T\u00c0I LI\u1ec6U 70+ M\u1eaaU QUY TR\u00ccNH L\u00c0M VI\u1ec6C<\/a><\/p>\n3.1. Quy tr\u00ecnh l\u00e0m vi\u1ec7c cho ph\u00f2ng h\u00e0nh ch\u00ednh \u2013 nh\u00e2n s\u1ef1<\/b><\/h3>\n
B\u1ed9 m\u1eabu n\u00e0y bao qu\u00e1t to\u00e0n b\u1ed9 c\u00e1c b\u01b0\u1edbc qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 nh\u01b0:<\/span><\/p>\n\n- \u0110\u00e0o t\u1ea1o v\u00e0 tuy\u1ec3n d\u1ee5ng<\/b><\/li>\n
- Th\u1eed vi\u1ec7c, ho\u00e0n t\u1ea5t h\u1ed3 s\u01a1 nh\u00e2n s\u1ef1<\/span><\/li>\n
- Theo d\u00f5i h\u1ee3p \u0111\u1ed3ng ch\u00ednh th\u1ee9c, x\u1eed l\u00fd thuy\u00ean chuy\u1ec3n<\/span><\/li>\n
- Thanh tra, ki\u1ec3m tra n\u1ed9i b\u1ed9<\/span><\/li>\n
- Th\u00f4i vi\u1ec7c, sa th\u1ea3i, x\u1eed l\u00fd vi ph\u1ea1m n\u1ed9i quy lao \u0111\u1ed9ng<\/span><\/li>\n<\/ul>\n
Nh\u1edd c\u00e1c quy tr\u00ecnh chi ti\u1ebft n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 chuy\u00ean nghi\u1ec7p, \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u00e0i b\u1ea3n, n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169.<\/span><\/p>\n3.2. Quy tr\u00ecnh l\u00e0m vi\u1ec7c cho ph\u00f2ng k\u1ebf to\u00e1n<\/b><\/h3>\n
B\u1ed9 quy tr\u00ecnh k\u1ebf to\u00e1n bao g\u1ed3m c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u01b0:<\/span><\/p>\n\n- Chi ti\u1ec1n m\u1eb7t, duy\u1ec7t thanh to\u00e1n v\u1eadt t\u01b0<\/b><\/li>\n
- Thanh to\u00e1n\/t\u1ea1m \u1ee9ng<\/span><\/li>\n
- Thu ti\u1ec1n m\u1eb7t, thu v\u00e0 x\u00f3a n\u1ee3<\/b><\/li>\n
- T\u00ednh v\u00e0 thanh to\u00e1n l\u01b0\u01a1ng<\/span><\/li>\n<\/ul>\n
C\u00e1c quy tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf nh\u1eb1m \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch t\u00e0i ch\u00ednh, gi\u00fap \u0111\u1ed9i ng\u0169 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c nhanh ch\u00f3ng, \u0111\u1ed3ng th\u1eddi h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd ra quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c.<\/span><\/p>\n3.3. Quy tr\u00ecnh l\u00e0m vi\u1ec7c cho ph\u00f2ng kinh doanh \u2013 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/b><\/h3>\n
\u0110\u00e2y l\u00e0 ph\u00f2ng ban c\u1ed1t l\u00f5i quy\u1ebft \u0111\u1ecbnh s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p. B\u1ed9 t\u00e0i li\u1ec7u cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 s\u01a1 \u0111\u1ed3 v\u00e0 bi\u1ec3u m\u1eabu cho c\u00e1c quy tr\u00ecnh nh\u01b0:<\/span><\/p>\n\n- T\u01b0 v\u1ea5n b\u00e1n h\u00e0ng, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/b><\/li>\n
- Ph\u00e2n lu\u1ed3ng v\u00e0 x\u1eed l\u00fd kh\u00e1ch h\u00e0ng<\/span><\/li>\n
- G\u1ecdi \u0111i\u1ec7n ch\u0103m s\u00f3c, \u0111\u1eb7t l\u1ecbch h\u1eb9n<\/b><\/li>\n
- Ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng v\u00e0 \u0111\u1ed5i tr\u1ea3 h\u00e0ng<\/span><\/li>\n
- X\u1eed l\u00fd th\u1eafc m\u1eafc, khi\u1ebfu n\u1ea1i<\/b><\/li>\n
- \u0110i th\u1ecb tr\u01b0\u1eddng, \u0111\u1ea5u th\u1ea7u<\/span><\/li>\n<\/ul>\n
V\u1edbi b\u1ed9 quy tr\u00ecnh n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u qu\u1ea3 kinh doanh, c\u1ea3i thi\u1ec7n quan h\u1ec7 kh\u00e1ch h\u00e0ng v\u00e0 duy tr\u00ec l\u1ee3i th\u1ebf c\u1ea1nh tranh.<\/span><\/p>\n3.4. Quy tr\u00ecnh l\u00e0m vi\u1ec7c cho ph\u00f2ng marketing<\/b><\/h3>\n
B\u1ed9 quy tr\u00ecnh marketing t\u1eadp trung v\u00e0o vi\u1ec7c chu\u1ea9n h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb, bao g\u1ed3m:<\/span><\/p>\n\n- Ch\u1ea1y qu\u1ea3ng c\u00e1o Google Ads, Facebook Ads<\/b><\/li>\n
- Gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m m\u1edbi<\/span><\/li>\n
- Vi\u1ebft landing page, nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng<\/b><\/li>\n
- Booking KOLs, t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n<\/span><\/li>\n
- X\u1eed l\u00fd kh\u1ee7ng ho\u1ea3ng, ph\u00e2n t\u00edch \u0111\u1ed1i th\u1ee7<\/b><\/li>\n
- S\u1ea3n xu\u1ea5t v\u00e0 x\u1eed l\u00fd video qu\u1ea3ng c\u00e1o<\/span><\/li>\n<\/ul>\n
Nh\u1eefng quy tr\u00ecnh n\u00e0y \u0111\u1ea3m b\u1ea3o c\u00e1c chi\u1ebfn d\u1ecbch marketing \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n chuy\u00ean nghi\u1ec7p, b\u00e0i b\u1ea3n, \u0111\u1ed3ng th\u1eddi c\u00f3 th\u1ec3 linh ho\u1ea1t \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi th\u1ecb tr\u01b0\u1eddng li\u00ean t\u1ee5c thay \u0111\u1ed5i.<\/span><\/p>\n3.5. Quy tr\u00ecnh qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh doanh nghi\u1ec7p<\/b><\/h3>\n
Quy tr\u00ecnh v\u1eadn h\u00e0nh l\u00e0 \u201cx\u01b0\u01a1ng s\u1ed1ng\u201d gi\u00fap doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh v\u00e0 hi\u1ec7u qu\u1ea3. B\u1ed9 t\u00e0i li\u1ec7u cung c\u1ea5p c\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a v\u1eadn h\u00e0nh, \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u1ed1i h\u1ee3p gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn nh\u1eb1m gia t\u0103ng n\u0103ng su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng.<\/span><\/p>\n4. C\u00e1c m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a c\u00f4ng ty ph\u1ed5 bi\u1ebfn<\/b><\/h2>\n
Qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 c\u00e1c t\u1ed5 ch\u1ee9c v\u1eadn h\u00e0nh tr\u01a1n tru v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 t\u1ed5ng quan v\u1ec1 m\u1ed9t s\u1ed1 <\/span>m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0m vi\u1ec7c ph\u1ed5 bi\u1ebfn<\/b>, k\u00e8m theo c\u00e1c v\u00ed d\u1ee5 th\u1ef1c ti\u1ec5n gi\u00fap minh h\u1ecda t\u00ednh \u1ee9ng d\u1ee5ng.<\/span><\/p>\n1. M\u00f4 H\u00ecnh 5M<\/b><\/h3>\n
M\u00f4 h\u00ecnh n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c qu\u1ea3n l\u00fd 5 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i trong ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p:<\/span><\/p>\n\n- Man (Con ng\u01b0\u1eddi):<\/b> Qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n b\u1ed5 ngu\u1ed3n nh\u00e2n l\u1ef1c.<\/span><\/li>\n
- Machine (M\u00e1y m\u00f3c):<\/b> T\u1ed1i \u01b0u h\u00f3a thi\u1ebft b\u1ecb v\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3.<\/span><\/li>\n
- Material (Nguy\u00ean li\u1ec7u):<\/b> Qu\u1ea3n l\u00fd t\u00e0i nguy\u00ean \u0111\u1ea7u v\u00e0o.<\/span><\/li>\n
- Method (Ph\u01b0\u01a1ng ph\u00e1p):<\/b> Chu\u1ea9n h\u00f3a c\u00e1c quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/span><\/li>\n
- Measurement (\u0110o l\u01b0\u1eddng):<\/b> Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/span><\/li>\n<\/ul>\n
\u1ee8ng d\u1ee5ng:<\/b> S\u1ea3n xu\u1ea5t \u00f4 t\u00f4, n\u01a1i y\u00eau c\u1ea7u s\u1ef1 ph\u1ed1i h\u1ee3p ch\u1eb7t ch\u1ebd gi\u1eefa nh\u00e2n l\u1ef1c, m\u00e1y m\u00f3c v\u00e0 nguy\u00ean v\u1eadt li\u1ec7u \u0111\u1ec3 \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m t\u1ed1i \u01b0u.<\/span><\/p>\n
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2. M\u00f4 H\u00ecnh PDCA (Plan-Do-Check-Act)<\/b><\/h3>\n
Chu tr\u00ecnh PDCA gi\u00fap doanh nghi\u1ec7p li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn quy tr\u00ecnh:<\/span><\/p>\n\n- Plan (L\u1eadp k\u1ebf ho\u1ea1ch):<\/b> X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 c\u00e1ch th\u1ef1c hi\u1ec7n.<\/span><\/li>\n
- Do (Th\u1ef1c hi\u1ec7n):<\/b> Tri\u1ec3n khai k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u1ec1 ra.<\/span><\/li>\n
- Check (Ki\u1ec3m tra):<\/b> \u0110\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
- Act (H\u00e0nh \u0111\u1ed9ng):<\/b> \u0110i\u1ec1u ch\u1ec9nh v\u00e0 c\u1ea3i ti\u1ebfn d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 ki\u1ec3m tra.<\/span><\/li>\n<\/ul>\n
V\u00ed d\u1ee5:<\/b> M\u1ed9t c\u00f4ng ty ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m th\u1ef1c hi\u1ec7n PDCA \u0111\u1ec3 li\u00ean t\u1ee5c n\u00e2ng c\u1ea5p t\u00ednh n\u0103ng d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n
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3. M\u00f4 H\u00ecnh DMAIC (Define-Measure-Analyze-Improve-Control)<\/b><\/h3>\n
\u0110\u00e2y l\u00e0 m\u1ed9t m\u00f4 h\u00ecnh ti\u00eau chu\u1ea9n trong <\/span>Six Sigma<\/b> d\u00f9ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n quy tr\u00ecnh:<\/span><\/p>\n\n- Define (X\u00e1c \u0111\u1ecbnh):<\/b> \u0110\u1eb7t m\u1ee5c ti\u00eau v\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ea7n gi\u1ea3i quy\u1ebft.<\/span><\/li>\n
- Measure (\u0110o l\u01b0\u1eddng):<\/b> Thu th\u1eadp d\u1eef li\u1ec7u hi\u1ec7n tr\u1ea1ng.<\/span><\/li>\n
- Analyze (Ph\u00e2n t\u00edch):<\/b> X\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1.<\/span><\/li>\n
- Improve (C\u1ea3i ti\u1ebfn):<\/b> \u0110\u01b0a ra v\u00e0 tri\u1ec3n khai gi\u1ea3i ph\u00e1p.<\/span><\/li>\n
- Control (Ki\u1ec3m so\u00e1t):<\/b> Theo d\u00f5i, \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh v\u1eadn h\u00e0nh \u1ed5n \u0111\u1ecbnh.<\/span><\/li>\n<\/ul>\n
\u1ee8ng d\u1ee5ng th\u1ef1c t\u1ebf:<\/b> Amazon s\u1eed d\u1ee5ng DMAIC \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh giao h\u00e0ng, gi\u1ea3m th\u1eddi gian x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/span><\/p>\n4. M\u00f4 H\u00ecnh Toyota Production System (TPS)<\/b><\/h3>\n
TPS nh\u1ea5n m\u1ea1nh v\u00e0o vi\u1ec7c:<\/span><\/p>\n\n- Lo\u1ea1i b\u1ecf l\u00e3ng ph\u00ed (nh\u01b0 th\u1eddi gian ch\u1edd ho\u1eb7c ngu\u1ed3n l\u1ef1c kh\u00f4ng c\u1ea7n thi\u1ebft).<\/span><\/li>\n
- \u0110\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao.<\/span><\/li>\n<\/ul>\n
V\u00ed d\u1ee5:<\/b> Toyota c\u1ea3i ti\u1ebfn quy tr\u00ecnh thay d\u1ea7u \u00f4 t\u00f4, lo\u1ea1i b\u1ecf c\u00e1c b\u01b0\u1edbc d\u01b0 th\u1eeba \u0111\u1ec3 gi\u1ea3m th\u1eddi gian v\u00e0 chi ph\u00ed v\u1eadn h\u00e0nh.<\/span><\/p>\n5. M\u00f4 H\u00ecnh Total Quality Management (TQM)<\/b><\/h3>\n
TQM t\u1eadp trung v\u00e0o s\u1ef1 tham gia c\u1ee7a to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c nh\u1eb1m c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5.<\/span><\/p>\nV\u00ed d\u1ee5:<\/b> Starbucks \u00e1p d\u1ee5ng TQM \u0111\u1ec3 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng c\u00e0 ph\u00ea v\u00e0 d\u1ecbch v\u1ee5, t\u1eeb quy tr\u00ecnh pha ch\u1ebf chu\u1ea9n h\u00f3a \u0111\u1ebfn vi\u1ec7c thu th\u1eadp ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng.<\/span><\/p>\n6. M\u00f4 H\u00ecnh Agile<\/b><\/h3>\n
Agile ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p c\u1ea7n linh ho\u1ea1t v\u00e0 ph\u1ea3n \u1ee9ng nhanh v\u1edbi thay \u0111\u1ed5i, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong l\u0129nh v\u1ef1c c\u00f4ng ngh\u1ec7.<\/span><\/p>\n\u0110\u1eb7c \u0111i\u1ec3m:<\/b><\/p>\n\n- Chia d\u1ef1 \u00e1n th\u00e0nh nhi\u1ec1u giai \u0111o\u1ea1n nh\u1ecf.<\/span><\/li>\n
- Ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng t\u1eeb kh\u00e1ch h\u00e0ng trong t\u1eebng giai \u0111o\u1ea1n.<\/span><\/li>\n<\/ul>\n
V\u00ed d\u1ee5:<\/b> Spotify \u00e1p d\u1ee5ng Agile \u0111\u1ec3 ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng, li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn t\u00ednh n\u0103ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u s\u1eed d\u1ee5ng th\u1ef1c t\u1ebf.<\/span><\/p>\n
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5. H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3<\/b><\/h2>\n
\u0110\u1ec3 v\u1eadn h\u00e0nh doanh nghi\u1ec7p m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c b\u00e0i b\u1ea3n, \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a t\u1ed5 ch\u1ee9c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 11 b\u01b0\u1edbc \u0111\u1ec3 b\u1ea1n tham kh\u1ea3o:<\/span><\/p>\n1. L\u00e0m r\u00f5 nhu c\u1ea7u doanh nghi\u1ec7p<\/b><\/h3>\n
X\u00e1c \u0111\u1ecbnh r\u00f5 nhu c\u1ea7u th\u1ef1c t\u1ebf v\u00e0 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 m\u00e0 doanh nghi\u1ec7p \u0111ang h\u01b0\u1edbng t\u1edbi. B\u1ea1n c\u1ea7n tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi:<\/span><\/p>\n\n- C\u00f3 c\u1ea7n n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng, t\u00e1i c\u1ea5u tr\u00fac, hay \u0111\u00e1p \u1ee9ng xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng kh\u00f4ng?<\/span><\/li>\n
- M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng l\u00e0 g\u00ec?<\/span><\/li>\n<\/ul>\n
2. X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c<\/b><\/h3>\n
Sau khi hi\u1ec3u r\u00f5 nhu c\u1ea7u, b\u01b0\u1edbc ti\u1ebfp theo l\u00e0 \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3.<\/span><\/p>\n\n- Ph\u00e2n t\u00edch ngu\u1ed3n l\u1ef1c hi\u1ec7n c\u00f3.<\/span><\/li>\n
- L\u1eadp k\u1ebf ho\u1ea1ch chi ti\u1ebft v\u1ec1 th\u1eddi gian v\u00e0 t\u1eebng b\u01b0\u1edbc tri\u1ec3n khai.<\/span><\/li>\n<\/ul>\n
3. L\u00e0m r\u00f5 ph\u1ea1m vi quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/b><\/h3>\n
Khoanh v\u00f9ng ph\u1ea1m vi c\u1ea7n th\u1ef1c hi\u1ec7n. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh \u0111\u1ed1i t\u01b0\u1ee3ng li\u00ean quan, t\u1eeb b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n \u0111\u1ebfn l\u0129nh v\u1ef1c ho\u1eb7c kh\u00f4ng gian c\u1ee5 th\u1ec3.<\/span><\/p>\n4. Thi\u1ebft l\u1eadp c\u00e1c b\u01b0\u1edbc c\u1ea7n tri\u1ec3n khai<\/b><\/h3>\n
\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh <\/span>5W-1H<\/b> v\u00e0 <\/span>5M<\/b> \u0111\u1ec3 x\u00e2y d\u1ef1ng t\u1eebng b\u01b0\u1edbc:<\/span><\/p>\n\n- 5W-1H<\/b>: X\u00e1c \u0111\u1ecbnh n\u1ed9i dung c\u00f4ng vi\u1ec7c, m\u1ee5c ti\u00eau, th\u1eddi gian, \u0111\u1ecba \u0111i\u1ec3m, ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n v\u00e0 ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c.<\/span><\/li>\n
- 5M<\/b>: X\u00e1c \u0111\u1ecbnh ngu\u1ed3n l\u1ef1c g\u1ed3m nh\u00e2n s\u1ef1 (Man), ng\u00e2n s\u00e1ch (Money), nguy\u00ean v\u1eadt li\u1ec7u (Material), c\u00f4ng ngh\u1ec7 (Machine) v\u00e0 ph\u01b0\u01a1ng ph\u00e1p (Method).<\/span><\/li>\n<\/ul>\n
5. X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ki\u1ec3m so\u00e1t<\/b><\/h3>\n
Ch\u1ec9 ra nh\u1eefng giai \u0111o\u1ea1n tr\u1ecdng y\u1ebfu c\u1ea7n ki\u1ec3m tra, v\u00ed d\u1ee5:<\/span><\/p>\n\n- Tr\u01b0\u1edbc khi chuy\u1ec3n giao s\u1ea3n ph\u1ea9m.<\/span><\/li>\n
- Tr\u01b0\u1edbc khi ra m\u1eaft ho\u1eb7c giao h\u00e0ng.<\/span><\/li>\n<\/ul>\n
6. Ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5<\/b><\/h3>\n
Ph\u00e2n chia c\u00f4ng vi\u1ec7c r\u00f5 r\u00e0ng, \u0111\u1ea3m b\u1ea3o m\u1ed7i c\u00e1 nh\u00e2n\/b\u1ed9 ph\u1eadn \u0111\u1ec1u hi\u1ec3u tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh. Khi quy tr\u00ecnh ph\u1ee9c t\u1ea1p, b\u1ed5 sung c\u00e1c v\u1ecb tr\u00ed h\u1ed7 tr\u1ee3 v\u00e0 \u0111\u1ea7u m\u1ed1i li\u00ean l\u1ea1c \u0111\u1ec3 duy tr\u00ec k\u1ebft n\u1ed1i.<\/span><\/p>\n7. Chu\u1ea9n b\u1ecb t\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3<\/b><\/h3>\n
Cung c\u1ea5p c\u00e1c t\u00e0i li\u1ec7u b\u1ed5 sung nh\u01b0:<\/span><\/p>\n\n- L\u00fd gi\u1ea3i thu\u1eadt ng\u1eef.<\/span><\/li>\n
- Bi\u1ec3u m\u1eabu minh h\u1ecda.<\/span><\/li>\n
- Quy \u0111\u1ecbnh \u0111i k\u00e8m.<\/span><\/li>\n<\/ul>\n
8. X\u00e1c \u0111\u1ecbnh ph\u01b0\u01a1ng ph\u00e1p ki\u1ec3m so\u00e1t quy tr\u00ecnh<\/b><\/h3>\n
\u00c1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 ph\u00f9 h\u1ee3p:<\/span><\/p>\n\n- \u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t (360 \u0111\u1ed9).<\/span><\/li>\n
- D\u00f9ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c.<\/span><\/li>\n<\/ul>\n
9. Th\u1eed nghi\u1ec7m v\u00e0 ki\u1ec3m tra<\/b><\/h3>\n
Th\u1eed nghi\u1ec7m quy tr\u00ecnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng. N\u1ed9i dung c\u1ea7n ki\u1ec3m tra:<\/span><\/p>\n