quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/a><\/strong>. Ph\u1ea7n m\u1ec1m n\u00e0y cho ph\u00e9p nh\u00e0 qu\u1ea3n tr\u1ecb d\u1ec5 d\u00e0ng gi\u00e1m s\u00e1t v\u00e0 ki\u1ec3m tra ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c, c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t, ti\u1ebft ki\u1ec7m ngu\u1ed3n l\u1ef1c, th\u00fac \u0111\u1ea9y s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean, v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n.<\/span><\/p>\n
<\/p>\n
2. V\u00ec sao ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0 c\u1ea7n thi\u1ebft cho m\u1ecdi doanh nghi\u1ec7p?<\/b><\/h2>\n
Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh \u0111\u01b0\u1ee3c coi l\u00e0 c\u00f4ng c\u1ee5 kh\u00f4ng th\u1ec3 thi\u1ebfu \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p trong k\u1ef7 nguy\u00ean 4.0 b\u1edfi nh\u1eefng l\u1ee3i \u00edch v\u01b0\u1ee3t tr\u1ed9i sau:<\/span><\/p>\nHi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 quy tr\u00ecnh kinh doanh<\/b><\/h3>\n
Ph\u1ea7n m\u1ec1m cung c\u1ea5p c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 t\u1eebng b\u01b0\u1edbc trong quy tr\u00ecnh l\u00e0m vi\u1ec7c, gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb d\u1ec5 d\u00e0ng theo d\u00f5i hi\u1ec7u su\u1ea5t, ti\u1ebfn \u0111\u1ed9, v\u00e0 t\u00ecnh tr\u1ea1ng c\u00f4ng vi\u1ec7c. Nh\u1edd th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c (real-time), c\u00e1c v\u1ea5n \u0111\u1ec1 ho\u1eb7c \u0111i\u1ec3m ngh\u1ebdn c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n v\u00e0 x\u1eed l\u00fd k\u1ecbp th\u1eddi, \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.<\/span><\/p>\nLo\u1ea1i b\u1ecf c\u00e1c nhi\u1ec7m v\u1ee5 l\u1eb7p l\u1ea1i kh\u00f4ng c\u1ea7n thi\u1ebft<\/b><\/h3>\n
Ph\u1ea7n m\u1ec1m gi\u00fap nh\u1eadn di\u1ec7n v\u00e0 lo\u1ea1i b\u1ecf nh\u1eefng c\u00f4ng vi\u1ec7c tr\u00f9ng l\u1eb7p, t\u1eeb \u0111\u00f3 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p nh\u00e2n vi\u00ean t\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 mang l\u1ea1i gi\u00e1 tr\u1ecb cao, g\u00f3p ph\u1ea7n r\u00fat ng\u1eafn th\u1eddi gian ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n ho\u1eb7c k\u1ebf ho\u1ea1ch.<\/span><\/p>\nN\u00e2ng cao tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n<\/b><\/h3>\n
Ph\u1ea7n m\u1ec1m gi\u00fap ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 minh b\u1ea1ch, \u0111\u1ea3m b\u1ea3o m\u1ed7i th\u00e0nh vi\u00ean hi\u1ec3u r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 c\u1ea3i thi\u1ec7n tinh th\u1ea7n l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng minh b\u1ea1ch, h\u1ea1n ch\u1ebf xung \u0111\u1ed9t ho\u1eb7c \u0111\u1ed5 l\u1ed7i gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean.<\/span><\/p>\nC\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 giao ti\u1ebfp v\u00e0 h\u1ee3p t\u00e1c<\/b><\/h3>\n
Ngo\u00e0i ch\u1ee9c n\u0103ng giao v\u00e0 nh\u1eadn nhi\u1ec7m v\u1ee5, ph\u1ea7n m\u1ec1m t\u1ea1o ra m\u1ed9t kh\u00f4ng gian trao \u0111\u1ed5i v\u00e0 giao ti\u1ebfp hi\u1ec7u qu\u1ea3. C\u00e1c th\u00e0nh vi\u00ean c\u00f3 th\u1ec3 th\u1ea3o lu\u1eadn c\u00f4ng vi\u1ec7c th\u00f4ng qua tin nh\u1eafn, b\u00ecnh lu\u1eadn, ho\u1eb7c th\u1eadm ch\u00ed video call, gi\u00fap x\u1eed l\u00fd nhanh ch\u00f3ng c\u00e1c v\u1ea5n \u0111\u1ec1 thay v\u00ec ch\u1eadm tr\u1ec5 nh\u01b0 khi qu\u1ea3n l\u00fd b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p th\u1ee7 c\u00f4ng.<\/span><\/p>\nN\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/b><\/h3>\n
Ph\u1ea7n m\u1ec1m gi\u00fap chu\u1ea9n h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c, \u0111\u1ea3m b\u1ea3o m\u1ecdi k\u1ebf ho\u1ea1ch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang c\u00e1ch, gi\u1ea3m thi\u1ec3u sai s\u00f3t. \u0110\u1ed3ng th\u1eddi, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u1eed l\u00fd nhanh c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n3. Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh c\u00f4ng vi\u1ec7c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/b><\/h2>\n
Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a tr\u01b0\u1edbc \u0111\u00f3, t\u1eeb ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5, ph\u00ea duy\u1ec7t, \u0111\u1ebfn c\u1eadp nh\u1eadt d\u1eef li\u1ec7u. N\u00f3 \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh tu\u00e2n th\u1ee7 c\u00e1c quy t\u1eafc do ng\u01b0\u1eddi d\u00f9ng thi\u1ebft l\u1eadp, gi\u1ea3m thi\u1ec3u thao t\u00e1c th\u1ee7 c\u00f4ng, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea7u ra, v\u00e0 truy\u1ec1n t\u1ea3i th\u00f4ng tin ch\u00ednh x\u00e1c \u0111\u1ebfn ng\u01b0\u1eddi ph\u00f9 h\u1ee3p.<\/span><\/p>\n
<\/p>\n
V\u00ed d\u1ee5 minh h\u1ecda: Quy tr\u00ecnh l\u00e0m vi\u1ec7c li\u00ean ch\u1ee9c n\u0103ng<\/b><\/h3>\n
Khi m\u1ed9t d\u1ef1 \u00e1n y\u00eau c\u1ea7u s\u1ef1 ph\u1ed1i h\u1ee3p gi\u1eefa nhi\u1ec1u ph\u00f2ng ban, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi ph\u01b0\u01a1ng ph\u00e1p truy\u1ec1n th\u1ed1ng:<\/span><\/p>\n\n\n\nTruy\u1ec1n th\u1ed1ng<\/b><\/td>\n | T\u1ef1 \u0111\u1ed9ng h\u00f3a b\u1eb1ng ph\u1ea7n m\u1ec1m<\/b><\/td>\n<\/tr>\n\nCu\u1ed9c h\u1ecdp kh\u1edfi \u0111\u1ed9ng d\u1ef1 \u00e1n, ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 th\u1ee7 c\u00f4ng.<\/span><\/td>\n | Ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 v\u00e0 thi\u1ebft l\u1eadp quy tr\u00ecnh tr\u1ef1c ti\u1ebfp tr\u00ean ph\u1ea7n m\u1ec1m.<\/span><\/td>\n<\/tr>\n\nD\u1eef li\u1ec7u c\u00f4ng vi\u1ec7c n\u1eb1m r\u1ea3i r\u00e1c \u1edf c\u00e1c c\u00f4ng c\u1ee5 ri\u00eang l\u1ebb.<\/span><\/td>\n | T\u1ea5t c\u1ea3 d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng.<\/span><\/td>\n<\/tr>\n\nPh\u1ea3i ch\u1edd h\u1ecdp \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9.<\/span><\/td>\n | B\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9 real-time gi\u00fap ph\u00e1t hi\u1ec7n v\u00e0 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 nhanh ch\u00f3ng.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Hi\u1ec7u qu\u1ea3:<\/b> Ph\u1ea7n m\u1ec1m gi\u00fap doanh nghi\u1ec7p gi\u1ea3m l\u00e3ng ph\u00ed th\u1eddi gian, c\u1ea3i thi\u1ec7n giao ti\u1ebfp, v\u00e0 \u0111\u1ea3m b\u1ea3o d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n.<\/span><\/p>\n4. Ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh<\/b><\/h2>\nPh\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh \u0111\u1ea3m nh\u1eadn nhi\u1ec1u ch\u1ee9c n\u0103ng \u0111a d\u1ea1ng, nh\u01b0ng d\u01b0\u1edbi \u0111\u00e2y l\u00e0 7 ti\u00eau ch\u00ed quan tr\u1ecdng nh\u1ea5t gi\u00fap doanh nghi\u1ec7p t\u00ecm ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p:<\/span><\/p>\n4.1 Kh\u1ea3 n\u0103ng v\u1eadn h\u00e0nh \u0111a quy tr\u00ecnh<\/b><\/h3>\nDoanh nghi\u1ec7p th\u01b0\u1eddng s\u1edf h\u1eefu nhi\u1ec1u quy tr\u00ecnh l\u00e0m vi\u1ec7c ri\u00eang bi\u1ec7t. V\u00ec v\u1eady, ph\u1ea7n m\u1ec1m c\u1ea7n linh ho\u1ea1t \u0111\u1ec3 qu\u1ea3n l\u00fd \u0111\u1ed3ng th\u1eddi nhi\u1ec1u quy tr\u00ecnh m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u1ea7u t\u01b0 th\u00eam ph\u1ea7n m\u1ec1m kh\u00e1c cho t\u1eebng nhu c\u1ea7u c\u1ee5 th\u1ec3. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7c bi\u1ec7t c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi c\u00e1c quy tr\u00ecnh ph\u1ee9c t\u1ea1p, th\u01b0\u1eddng b\u1ecb b\u1ecf s\u00f3t khi qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng.<\/span><\/p>\nB\u00ean c\u1ea1nh \u0111\u00f3, ph\u1ea7n m\u1ec1m c\u1ea7n d\u1ec5 d\u00e0ng \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 m\u1edf r\u1ed9ng c\u1ee7a doanh nghi\u1ec7p, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u00eam c\u00e1c y\u1ebfu t\u1ed1 kinh doanh m\u1edbi ho\u1eb7c thay \u0111\u1ed5i quy m\u00f4 ho\u1ea1t \u0111\u1ed9ng.<\/span><\/p>\n4.2 T\u1ef1 \u0111\u1ed9ng ph\u00e2n c\u00f4ng v\u00e0 lu\u00e2n chuy\u1ec3n nhi\u1ec7m v\u1ee5<\/b><\/h3>\nKh\u1ea3 n\u0103ng t\u1ef1 \u0111\u1ed9ng h\u00f3a ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c l\u00e0 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i. Ph\u1ea7n m\u1ec1m c\u1ea7n h\u1ed7 tr\u1ee3 ph\u00e2n nhi\u1ec7m v\u1ee5 d\u1ef1a tr\u00ean:<\/span><\/p>\n\n- Ng\u01b0\u1eddi d\u00f9ng c\u1ee5 th\u1ec3 ho\u1eb7c nh\u00f3m.<\/span><\/li>\n
- Vai tr\u00f2 ho\u1eb7c d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o.<\/span><\/li>\n<\/ul>\n
H\u1ec7 th\u1ed1ng n\u00ean \u0111\u1ea3m b\u1ea3o chuy\u1ec3n giao c\u00f4ng vi\u1ec7c t\u1ef1 \u0111\u1ed9ng khi nhi\u1ec7m v\u1ee5 b\u1ecb tr\u1ec5 h\u1ea1n ho\u1eb7c c\u1ea7n ph\u00e2n b\u1ed5 l\u1ea1i, gi\u00fap gi\u1ea3m thi\u1ec3u c\u00e1c thao t\u00e1c th\u1ee7 c\u00f4ng v\u00e0 \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh lu\u00f4n tr\u00f4i ch\u1ea3y.<\/span><\/p>\n4.3 T\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c<\/b><\/h3>\nQuy tr\u00ecnh l\u00e0m vi\u1ec7c trong doanh nghi\u1ec7p th\u01b0\u1eddng li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c, nh\u01b0 CRM, ERP hay ph\u1ea7n m\u1ec1m k\u1ebf to\u00e1n. Do \u0111\u00f3, ph\u1ea7n m\u1ec1m c\u1ea7n h\u1ed7 tr\u1ee3 t\u00edch h\u1ee3p d\u1eef li\u1ec7u hai chi\u1ec1u \u0111\u1ec3:<\/span><\/p>\n\n- Chuy\u1ec3n d\u1eef li\u1ec7u<\/b> t\u1eeb quy tr\u00ecnh \u0111\u1ebfn c\u00e1c h\u1ec7 th\u1ed1ng li\u00ean quan.<\/span><\/li>\n
- Thu th\u1eadp d\u1eef li\u1ec7u<\/b> t\u1eeb c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c v\u00e0 t\u1ef1 \u0111\u1ed9ng \u0111\u01b0a v\u00e0o quy tr\u00ecnh.<\/span><\/li>\n
- K\u00edch ho\u1ea1t quy tr\u00ecnh<\/b> t\u1eeb c\u00e1c \u1ee9ng d\u1ee5ng li\u00ean quan.<\/span><\/li>\n<\/ul>\n
4.4 Giao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng<\/b><\/h3>\nM\u1ed9t ph\u1ea7n m\u1ec1m hi\u1ec7u qu\u1ea3 c\u1ea7n c\u00f3 giao di\u1ec7n \u0111\u01a1n gi\u1ea3n, d\u1ec5 s\u1eed d\u1ee5ng v\u00e0 kh\u00f4ng y\u00eau c\u1ea7u k\u1ef9 n\u0103ng c\u00f4ng ngh\u1ec7 cao. C\u00e1c t\u00ednh n\u0103ng nh\u01b0 k\u00e9o \u2013 th\u1ea3 ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh nhanh gi\u00fap ng\u01b0\u1eddi d\u00f9ng ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 d\u1ec5 d\u00e0ng thao t\u00e1c m\u00e0 kh\u00f4ng c\u1ea7n h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt.<\/span><\/p>\n4.5 B\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch \u0111a chi\u1ec1u<\/b><\/h3>\nDoanh nghi\u1ec7p kh\u00f4ng th\u1ec3 c\u1ea3i thi\u1ec7n n\u1ebfu kh\u00f4ng \u0111o l\u01b0\u1eddng. Ph\u1ea7n m\u1ec1m c\u1ea7n cung c\u1ea5p b\u00e1o c\u00e1o chi ti\u1ebft v\u00e0 tr\u1ef1c quan, h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p ph\u00e2n t\u00edch:<\/span><\/p>\n\n- Hi\u1ec7u su\u1ea5t t\u1eebng giai \u0111o\u1ea1n trong quy tr\u00ecnh.<\/span><\/li>\n
- K\u1ebft qu\u1ea3 t\u1ed5ng th\u1ec3 sau khi ho\u00e0n th\u00e0nh.<\/span><\/li>\n<\/ul>\n
V\u00ed d\u1ee5: Trong quy tr\u00ecnh x\u1eed l\u00fd chi ph\u00ed, ph\u1ea7n m\u1ec1m c\u1ea7n hi\u1ec3n th\u1ecb b\u00e1o c\u00e1o th\u1eddi gian duy\u1ec7t, s\u1ed1 l\u1ea7n s\u1eeda \u0111\u1ed5i, v\u00e0 ph\u00e2n lo\u1ea1i chi ph\u00ed \u0111\u1ec3 gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u qu\u1ea3.<\/span><\/p>\n4.6 Th\u00f4ng b\u00e1o v\u00e0 nh\u1eafc nh\u1edf c\u00f4ng vi\u1ec7c<\/b><\/h3>\n\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ecdi nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n, ph\u1ea7n m\u1ec1m c\u1ea7n cung c\u1ea5p c\u00e1c t\u00f9y ch\u1ecdn th\u00f4ng b\u00e1o \u0111a d\u1ea1ng nh\u01b0:<\/span><\/p>\n\n- Th\u00f4ng b\u00e1o \u0111\u1ea9y tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng.<\/span><\/li>\n
- Email nh\u1eafc nh\u1edf.<\/span><\/li>\n
- Danh s\u00e1ch c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y.<\/span><\/li>\n<\/ul>\n
Nh\u1eefng t\u00ednh n\u0103ng n\u00e0y gi\u00fap ng\u01b0\u1eddi d\u00f9ng t\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 quan tr\u1ecdng v\u00e0 h\u1ea1n ch\u1ebf t\u00ecnh tr\u1ea1ng b\u1ecf s\u00f3t c\u00f4ng vi\u1ec7c.<\/span><\/p>\n4.7 Ho\u1ea1t \u0111\u1ed9ng tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y<\/b><\/h3>\nL\u1ef1a ch\u1ecdn l\u01b0u tr\u1eef \u0111\u00e1m m\u00e2y (cloud-based) mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch:<\/span><\/p>\n\n- B\u1ea3o m\u1eadt cao:<\/b> Ti\u00eau chu\u1ea9n b\u1ea3o m\u1eadt \u0111\u00e3 c\u1ea3i thi\u1ec7n v\u01b0\u1ee3t b\u1eadc so v\u1edbi tr\u01b0\u1edbc \u0111\u00e2y.<\/span><\/li>\n
- D\u1ec5 b\u1ea3o tr\u00ec:<\/b> C\u1eadp nh\u1eadt nhanh ch\u00f3ng v\u00e0 gi\u1ea3m chi ph\u00ed b\u1ea3o tr\u00ec.<\/span><\/li>\n
- Chi ph\u00ed h\u1ee3p l\u00fd:<\/b> Ti\u1ebft ki\u1ec7m \u0111\u00e1ng k\u1ec3 so v\u1edbi h\u1ec7 th\u1ed1ng t\u1ea1i ch\u1ed7.<\/span><\/li>\n<\/ul>\n
\u0110\u1eb7c bi\u1ec7t, gi\u1ea3i ph\u00e1p \u0111\u00e1m m\u00e2y ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf nh\u1edd t\u00ednh kinh t\u1ebf v\u00e0 linh ho\u1ea1t. V\u1edbi doanh nghi\u1ec7p l\u1edbn, y\u1ebfu t\u1ed1 b\u1ea3o m\u1eadt v\u00e0 t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9 s\u1ebd l\u00e0 ti\u00eau ch\u00ed quy\u1ebft \u0111\u1ecbnh.<\/span><\/p>\n5. Top 6 Ph\u1ea7n M\u1ec1m Qu\u1ea3n L\u00fd Quy Tr\u00ecnh C\u00f4ng Vi\u1ec7c Uy T\u00edn Nh\u1ea5t Hi\u1ec7n Nay<\/b><\/h2>\n5.1 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh Arito Solutions<\/b><\/h3>\nTrong b\u1ed1i c\u1ea3nh doanh nghi\u1ec7p ng\u00e0y c\u00e0ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c trong vi\u1ec7c qu\u1ea3n l\u00fd, t\u1ed1i \u01b0u h\u00f3a v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9, <\/span>Arito Solutions<\/b> n\u1ed5i b\u1eadt nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 \u0111\u1eafc l\u1ef1c, gi\u00fap doanh nghi\u1ec7p ki\u1ec3m so\u00e1t to\u00e0n di\u1ec7n quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/span><\/p>\n <\/p>\n
\u0110i\u1ec3m m\u1ea1nh c\u1ee7a Arito Solutions: Business Control \u2013 Ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 ch\u1eb7t ch\u1ebd<\/strong><\/h4>\nArito Solutions \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf nh\u1eb1m \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 (Business Control), \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng trong doanh nghi\u1ec7p di\u1ec5n ra m\u1ed9t c\u00e1ch minh b\u1ea1ch, hi\u1ec7u qu\u1ea3 v\u00e0 tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t c\u00e1c ch\u00ednh s\u00e1ch qu\u1ea3n l\u00fd.<\/span><\/p>\n\n- Gi\u00e1m s\u00e1t v\u00e0 minh b\u1ea1ch h\u00f3a quy tr\u00ecnh<\/b><\/li>\n<\/ol>\n
\n- Theo d\u00f5i to\u00e0n di\u1ec7n:<\/b> H\u1ec7 th\u1ed1ng ghi l\u1ea1i to\u00e0n b\u1ed9 c\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh, t\u1eeb kh\u00e2u l\u1eadp k\u1ebf ho\u1ea1ch, th\u1ef1c hi\u1ec7n \u0111\u1ebfn b\u00e1o c\u00e1o, gi\u00fap qu\u1ea3n l\u00fd n\u1eafm b\u1eaft chi ti\u1ebft tr\u1ea1ng th\u00e1i c\u00f4ng vi\u1ec7c.<\/span><\/li>\n
- Ph\u00e2n quy\u1ec1n r\u00f5 r\u00e0ng:<\/b> Arito Solutions cho ph\u00e9p thi\u1ebft l\u1eadp vai tr\u00f2 v\u00e0 quy\u1ec1n h\u1ea1n c\u1ee5 th\u1ec3, \u0111\u1ea3m b\u1ea3o m\u1ed7i nh\u00e2n vi\u00ean ch\u1ec9 \u0111\u01b0\u1ee3c truy c\u1eadp v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u00fang nhi\u1ec7m v\u1ee5 theo tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh.<\/span><\/li>\n<\/ul>\n
\n- Ki\u1ec3m tra v\u00e0 gi\u1ea3m thi\u1ec3u r\u1ee7i ro<\/b><\/li>\n<\/ol>\n
\n- C\u1ea3nh b\u00e1o t\u1ef1 \u0111\u1ed9ng:<\/b> Ph\u1ea7n m\u1ec1m ph\u00e1t hi\u1ec7n c\u00e1c b\u1ea5t th\u01b0\u1eddng trong ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c sai l\u1ec7ch trong d\u1eef li\u1ec7u v\u00e0 \u0111\u01b0a ra c\u1ea3nh b\u00e1o k\u1ecbp th\u1eddi, gi\u00fap doanh nghi\u1ec7p nhanh ch\u00f3ng kh\u1eafc ph\u1ee5c c\u00e1c r\u1ee7i ro.<\/span><\/li>\n
- T\u1ef1 \u0111\u1ed9ng h\u00f3a ki\u1ec3m to\u00e1n:<\/b> B\u00e1o c\u00e1o ki\u1ec3m to\u00e1n n\u1ed9i b\u1ed9 \u0111\u01b0\u1ee3c t\u1ea1o t\u1ef1 \u0111\u1ed9ng, gi\u1ea3m thi\u1ec3u th\u1eddi gian v\u00e0 sai s\u00f3t so v\u1edbi ph\u01b0\u01a1ng ph\u00e1p th\u1ee7 c\u00f4ng.<\/span><\/li>\n<\/ul>\n
\n- T\u0103ng c\u01b0\u1eddng t\u00ednh tu\u00e2n th\u1ee7 (Compliance)<\/b><\/li>\n<\/ol>\n
\n- T\u00edch h\u1ee3p ch\u00ednh s\u00e1ch doanh nghi\u1ec7p:<\/b> Ph\u1ea7n m\u1ec1m cho ph\u00e9p thi\u1ebft l\u1eadp c\u00e1c quy \u0111\u1ecbnh v\u00e0 ch\u00ednh s\u00e1ch ri\u00eang c\u1ee7a t\u1ed5 ch\u1ee9c, \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec1u tu\u00e2n th\u1ee7 theo ti\u00eau chu\u1ea9n n\u1ed9i b\u1ed9 v\u00e0 ph\u00e1p lu\u1eadt.<\/span><\/li>\n
- Qu\u1ea3n l\u00fd l\u1ecbch s\u1eed ho\u1ea1t \u0111\u1ed9ng:<\/b> L\u01b0u tr\u1eef to\u00e0n b\u1ed9 l\u1ecbch s\u1eed thao t\u00e1c tr\u00ean h\u1ec7 th\u1ed1ng, gi\u00fap d\u1ec5 d\u00e0ng truy v\u1ebft khi c\u1ea7n ki\u1ec3m tra ho\u1eb7c \u0111\u00e1nh gi\u00e1.<\/span><\/li>\n<\/ul>\n
C\u00e1c t\u00ednh n\u0103ng n\u1ed5i b\u1eadt kh\u00e1c c\u1ee7a Arito Solutions<\/strong><\/h4>\nNgo\u00e0i t\u00ednh n\u0103ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9, Arito Solutions c\u00f2n cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 to\u00e0n di\u1ec7n cho doanh nghi\u1ec7p:<\/span><\/p>\n\n- Qu\u1ea3n l\u00fd quy tr\u00ecnh linh ho\u1ea1t:<\/b> D\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh quy tr\u00ecnh theo \u0111\u1eb7c th\u00f9 c\u1ee7a t\u1eebng ng\u00e0nh ngh\u1ec1 ho\u1eb7c doanh nghi\u1ec7p.<\/span><\/li>\n
- T\u00edch h\u1ee3p m\u1ea1nh m\u1ebd:<\/b> K\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c nh\u01b0 ERP, CRM, v\u00e0 ph\u1ea7n m\u1ec1m k\u1ebf to\u00e1n \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a d\u1eef li\u1ec7u.<\/span><\/li>\n
- B\u00e1o c\u00e1o th\u00f4ng minh:<\/b> H\u1ec7 th\u1ed1ng cung c\u1ea5p b\u00e1o c\u00e1o tr\u1ef1c quan, h\u1ed7 tr\u1ee3 nh\u00e0 qu\u1ea3n l\u00fd \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c ch\u00ednh x\u00e1c h\u01a1n.<\/span><\/li>\n<\/ul>\n
L\u1ee3i \u00edch c\u1ee7a ph\u1ea7n m\u1ec1m Arito Solutions \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/strong><\/h4>\n\n- C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c:<\/b> T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh gi\u00fap gi\u1ea3m thi\u1ec3u th\u1eddi gian x\u1eed l\u00fd th\u1ee7 c\u00f4ng v\u00e0 t\u0103ng n\u0103ng su\u1ea5t.<\/span><\/li>\n
- N\u00e2ng cao n\u0103ng l\u1ef1c qu\u1ea3n l\u00fd:<\/b> C\u00f4ng c\u1ee5 gi\u00e1m s\u00e1t v\u00e0 c\u1ea3nh b\u00e1o gi\u00fap ban l\u00e3nh \u0111\u1ea1o ki\u1ec3m so\u00e1t to\u00e0n di\u1ec7n doanh nghi\u1ec7p t\u1eeb xa.<\/span><\/li>\n
- T\u0103ng \u0111\u1ed9 tin c\u1eady:<\/b> Quy tr\u00ecnh minh b\u1ea1ch v\u00e0 tu\u00e2n th\u1ee7 gi\u00fap x\u00e2y d\u1ef1ng ni\u1ec1m tin \u0111\u1ed1i v\u1edbi c\u00e1c b\u00ean li\u00ean quan nh\u01b0 nh\u00e0 \u0111\u1ea7u t\u01b0, kh\u00e1ch h\u00e0ng v\u00e0 c\u01a1 quan qu\u1ea3n l\u00fd.<\/span><\/li>\n<\/ol>\n
5.2 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh Base Workflow<\/b><\/h3>\nPh\u00f9 h\u1ee3p v\u1edbi:<\/b> m\u1ecdi doanh nghi\u1ec7p b\u1ea5t k\u1ec3 quy m\u00f4 v\u00e0 l\u0129nh v\u1ef1c.<\/span><\/p>\n <\/p>\n
\u01afu \u0111i\u1ec3m:<\/b><\/h4>\n\n- Giao di\u1ec7n th\u00e2n thi\u1ec7n, d\u1ec5 s\u1eed d\u1ee5ng v\u00e0 \u0111i\u1ec1u h\u01b0\u1edbng.<\/span><\/li>\n
- T\u1ef1 \u0111\u1ed9ng h\u00f3a h\u1ea7u h\u1ebft c\u00e1c t\u00e1c v\u1ee5, ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ngu\u1ed3n nh\u00e2n l\u1ef1c.<\/span><\/li>\n
- T\u01b0\u01a1ng th\u00edch v\u1edbi c\u1ea3 iOS v\u00e0 Android, h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng.<\/span><\/li>\n
- Chi ph\u00ed h\u1ee3p l\u00fd, ph\u00f9 h\u1ee3p cho c\u1ea3 doanh nghi\u1ec7p nh\u1ecf.<\/span><\/li>\n<\/ul>\n
Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/b><\/h4>\n\n- Ch\u1ec9 ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p \u0111\u00e3 c\u00f3 quy tr\u00ecnh c\u01a1 b\u1ea3n v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1.<\/span><\/li>\n<\/ul>\n
T\u00ednh n\u0103ng n\u1ed5i b\u1eadt:<\/b><\/p>\n\n- Qu\u1ea3n l\u00fd to\u00e0n di\u1ec7n:<\/b> Theo d\u00f5i, ki\u1ec3m tra quy tr\u00ecnh, ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 chi ti\u1ebft.<\/span><\/li>\n
- Li\u00ean k\u1ebft & \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t:<\/b> T\u1ef1 \u0111\u1ed9ng chuy\u1ec3n giao c\u00f4ng vi\u1ec7c v\u00e0 ph\u00e1t hi\u1ec7n \u0111i\u1ec3m ngh\u1ebdn.<\/span><\/li>\n
- T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u00e1c v\u1ee5:<\/b> T\u00edch h\u1ee3p v\u1edbi c\u00e1c \u1ee9ng d\u1ee5ng kh\u00e1c nh\u01b0 Base Account, Base Drive.<\/span><\/li>\n
- Chu\u1ea9n h\u00f3a d\u1eef li\u1ec7u:<\/b> \u0110\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c t\u1ea1i m\u1ed7i b\u01b0\u1edbc c\u1ee7a quy tr\u00ecnh.<\/span><\/li>\n
- T\u1ef1 \u0111\u1ed9ng th\u00f4ng b\u00e1o:<\/b> G\u1eedi th\u00f4ng b\u00e1o khi c\u00f3 nhi\u1ec7m v\u1ee5 m\u1edbi ho\u1eb7c quy tr\u00ecnh ho\u00e0n th\u00e0nh.<\/span><\/li>\n<\/ul>\n
5.3 Kissflow Workflow Management<\/b><\/h3>\n <\/p>\n
Ph\u00f9 h\u1ee3p v\u1edbi:<\/b> c\u00e1c c\u00f4ng ty nh\u1ecf.<\/span><\/p>\n\u01afu \u0111i\u1ec3m:<\/b><\/h4>\n\n- H\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n theo ph\u01b0\u01a1ng ph\u00e1p Agile.<\/span><\/li>\n
- T\u00edch h\u1ee3p d\u1ec5 d\u00e0ng v\u1edbi Google Workspace, Microsoft Office, CRM, ERP.<\/span><\/li>\n
- C\u00f3 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng cho c\u1ea3 Android v\u00e0 iOS.<\/span><\/li>\n<\/ul>\n
Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/b><\/h4>\n\n- C\u1ea7n th\u1eddi gian \u0111\u00e0o t\u1ea1o cho ng\u01b0\u1eddi d\u00f9ng m\u1edbi.<\/span><\/li>\n
- Thi\u1ebfu t\u00ednh n\u0103ng n\u00e2ng cao cho quy tr\u00ecnh ph\u1ee9c t\u1ea1p.<\/span><\/li>\n<\/ul>\n
T\u00ednh n\u0103ng n\u1ed5i b\u1eadt:<\/b><\/p>\n\n- T\u00f9y ch\u1ec9nh quy tr\u00ecnh:<\/b> Linh ho\u1ea1t \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee5 th\u1ec3.<\/span><\/li>\n
- Qu\u1ea3n l\u00fd t\u00edch h\u1ee3p:<\/b> K\u1ebft h\u1ee3p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 quy tr\u00ecnh tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng.<\/span><\/li>\n
- B\u00e1o c\u00e1o chi ti\u1ebft:<\/b> Ph\u00e2n t\u00edch th\u00f4ng tin chuy\u00ean s\u00e2u qua b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n tr\u1ef1c quan.<\/span><\/li>\n<\/ul>\n
5.4 Nintex<\/b><\/h3>\n <\/p>\n
Ph\u00f9 h\u1ee3p v\u1edbi:<\/b> doanh nghi\u1ec7p l\u1edbn c\u00f3 ng\u00e2n s\u00e1ch d\u1ed3i d\u00e0o.<\/span><\/p>\n\u01afu \u0111i\u1ec3m:<\/b><\/h4>\n\n- T\u1ef1 \u0111\u1ed9ng h\u00f3a linh ho\u1ea1t tr\u00ean to\u00e0n doanh nghi\u1ec7p.<\/span><\/li>\n
- Cung c\u1ea5p bi\u1ec3u m\u1eabu quy tr\u00ecnh d\u1ec5 t\u00f9y ch\u1ec9nh.<\/span><\/li>\n
- T\u00edch h\u1ee3p m\u1ea1nh m\u1ebd v\u1edbi UiPath, BI, RPA.<\/span><\/li>\n<\/ul>\n
Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/b><\/h4>\n | | | |