{"id":14840,"date":"2024-11-23T17:43:56","date_gmt":"2024-11-23T10:43:56","guid":{"rendered":"https:\/\/arito.vn\/?p=14840"},"modified":"2025-06-16T16:29:07","modified_gmt":"2025-06-16T09:29:07","slug":"quy-trinh-la-gi","status":"publish","type":"post","link":"https:\/\/arito.vn\/en\/quy-trinh-la-gi\/","title":{"rendered":"Quy tr\u00ecnh l\u00e0 g\u00ec? C\u00e1ch x\u00e2y d\u1ef1ng quy tr\u00ecnh chu\u1ea9n"},"content":{"rendered":"

Quy tr\u00ecnh<\/a><\/strong> l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m c\u01a1 b\u1ea3n trong qu\u1ea3n l\u00fd v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c, \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1ea5t qu\u00e1n. Th\u1ef1c t\u1ebf, quy tr\u00ecnh kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc tu\u1ea7n t\u1ef1 m\u00e0 c\u00f2n l\u00e0 c\u00e1ch th\u1ee9c chu\u1ea9n h\u00f3a c\u00f4ng vi\u1ec7c, gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng trong m\u1ed7i ho\u1ea1t \u0111\u1ed9ng. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i ai c\u0169ng hi\u1ec3u r\u00f5 quy tr\u00ecnh l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh chu\u1ea9n \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00f4ng vi\u1ec7c.\u00a0<\/span><\/p>\n

B\u00e0i vi\u1ebft n\u00e0y c\u1ee7a Arito<\/a><\/strong> s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1i ni\u1ec7m quy tr\u00ecnh, \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a n\u00f3, c\u0169ng nh\u01b0 c\u00e1ch th\u1ee9c x\u00e2y d\u1ef1ng quy tr\u00ecnh hi\u1ec7u qu\u1ea3.<\/span><\/p>\n

Quy tr\u00ecnh l\u00e0 g\u00ec?<\/b><\/h2>\n

Quy tr\u00ecnh l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5 ho\u1eb7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau th\u00f4ng qua c\u00e1c b\u01b0\u1edbc v\u00e0 h\u01b0\u1edbng d\u1eabn chi ti\u1ebft. M\u1ed9t quy tr\u00ecnh \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n trong c\u00e1ch l\u00e0m vi\u1ec7c, gi\u00fap m\u1ecdi nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh trong c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00e1c nhau. C\u00e1c quy tr\u00ecnh th\u01b0\u1eddng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3 v\u00e0 d\u1ec5 theo d\u00f5i, kh\u00f4ng ch\u1ec9 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean hi\u1ec7n t\u1ea1i m\u00e0 c\u00f2n gi\u00fap ng\u01b0\u1eddi m\u1edbi nhanh ch\u00f3ng n\u1eafm b\u1eaft c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

Trong h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng ISO 9001, quy tr\u00ecnh \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 t\u1eadp h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u00f3 li\u00ean quan ho\u1eb7c t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i \u0111\u1ea7u v\u00e0o th\u00e0nh \u0111\u1ea7u ra. Hi\u1ec3u \u0111\u01a1n gi\u1ea3n, quy tr\u00ecnh l\u00e0 m\u1ed9t chu\u1ed7i c\u00e1c b\u01b0\u1edbc \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo th\u1ee9 t\u1ef1 nh\u1ea5t \u0111\u1ecbnh nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3. D\u00f9 \u0111\u01a1n gi\u1ea3n hay ph\u1ee9c t\u1ea1p, m\u1ecdi quy tr\u00ecnh \u0111\u1ec1u c\u1ea7n \u0111\u01b0\u1ee3c t\u00e0i li\u1ec7u h\u00f3a r\u00f5 r\u00e0ng v\u00e0 tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t b\u1edfi t\u1ea5t c\u1ea3 th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng.<\/span><\/p>\n

\"Quy<\/p>\n

\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a quy tr\u00ecnh:<\/b><\/h2>\n
    \n
  1. C\u1ea5u tr\u00fac r\u00f5 r\u00e0ng:<\/b> C\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh th\u01b0\u1eddng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3 v\u00e0 tu\u1ea7n t\u1ef1, gi\u00fap ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n d\u1ec5 d\u00e0ng theo d\u00f5i.<\/span><\/li>\n
  2. T\u00ednh nh\u1ea5t qu\u00e1n:<\/b> M\u1ed9t khi \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp, quy tr\u00ecnh c\u1ea7n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ed3ng nh\u1ea5t trong to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c \u0111\u1ec3 duy tr\u00ec hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
  3. M\u1ee5c ti\u00eau c\u1ee5 th\u1ec3:<\/b> Quy tr\u00ecnh lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebft qu\u1ea3 ho\u1eb7c m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng.<\/span><\/li>\n
  4. Kh\u1ea3 n\u0103ng ghi ch\u00e9p:<\/b> Quy tr\u00ecnh c\u1ea7n \u0111\u01b0\u1ee3c t\u00e0i li\u1ec7u h\u00f3a \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c th\u1ef1c hi\u1ec7n ch\u00ednh x\u00e1c v\u00e0 c\u00f3 th\u1ec3 ki\u1ec3m tra, c\u1ea3i ti\u1ebfn.<\/span><\/li>\n<\/ol>\n

    Ph\u00e2n bi\u1ec7t quy tr\u00ecnh v\u00e0 qu\u00e1 tr\u00ecnh<\/b><\/h2>\n

    Quy tr\u00ecnh v\u00e0 qu\u00e1 tr\u00ecnh l\u00e0 hai kh\u00e1i ni\u1ec7m li\u00ean quan ch\u1eb7t ch\u1ebd, nh\u01b0ng ch\u00fang c\u00f3 b\u1ea3n ch\u1ea5t v\u00e0 vai tr\u00f2 kh\u00e1c nhau trong qu\u1ea3n l\u00fd v\u00e0 ho\u1ea1t \u0111\u1ed9ng. Quy tr\u00ecnh th\u01b0\u1eddng \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp d\u1ef1a tr\u00ean m\u1ed9t qu\u00e1 tr\u00ecnh c\u1ee5 th\u1ec3 nh\u1eb1m chu\u1ea9n h\u00f3a v\u00e0 ki\u1ec3m so\u00e1t \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao h\u01a1n. Trong khi \u0111\u00f3, m\u1ed9t qu\u00e1 tr\u00ecnh c\u00f3 th\u1ec3 bao g\u1ed3m nhi\u1ec1u quy tr\u00ecnh nh\u1ecf h\u01a1n \u0111\u1ec3 ho\u00e0n thi\u1ec7n m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3.<\/span><\/p>\n

    V\u00ed d\u1ee5: Trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m, c\u00f3 th\u1ec3 c\u00f3 c\u00e1c quy tr\u00ecnh nh\u01b0 nh\u1eadp nguy\u00ean li\u1ec7u, gia c\u00f4ng, ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u00f3ng g\u00f3i v\u00e0 xu\u1ea5t kho.<\/span><\/p>\n

    B\u1ea3ng so s\u00e1nh quy tr\u00ecnh v\u00e0 qu\u00e1 tr\u00ecnh<\/b><\/h3>\n\n\n\n\n\n\n\n\n\n\n
    \u0110\u1eb7c \u0111i\u1ec3m<\/b><\/td>\nQuy tr\u00ecnh<\/b><\/td>\nQu\u00e1 tr\u00ecnh<\/b><\/td>\n<\/tr>\n
    \u0110\u1ecbnh ngh\u0129a<\/b><\/td>\nT\u1eadp h\u1ee3p c\u00e1c b\u01b0\u1edbc \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3<\/span><\/td>\nT\u1eadp h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng li\u00ean quan ho\u1eb7c t\u01b0\u01a1ng t\u00e1c \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i \u0111\u1ea7u v\u00e0o th\u00e0nh k\u1ebft qu\u1ea3<\/span><\/td>\n<\/tr>\n
    T\u00ednh ch\u1ea5t<\/b><\/td>\nB\u1eaft bu\u1ed9c, ti\u00eau chu\u1ea9n h\u00f3a, ki\u1ec3m so\u00e1t, linh ho\u1ea1t<\/span><\/td>\nT\u1ef1 nhi\u00ean, li\u00ean t\u1ee5c, c\u00f3 th\u1ec3 thay \u0111\u1ed5i<\/span><\/td>\n<\/tr>\n
    M\u1ee5c \u0111\u00edch<\/b><\/td>\nHo\u00e0n th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3<\/span><\/td>\n\u0110\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau chung<\/span><\/td>\n<\/tr>\n
    V\u00ed d\u1ee5<\/b><\/td>\nQuy tr\u00ecnh xin h\u1ecdc b\u1ed5ng, quy tr\u00ecnh s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m<\/span><\/td>\nQu\u00e1 tr\u00ecnh sinh tr\u01b0\u1edfng c\u1ee7a c\u00e2y, qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p<\/span><\/td>\n<\/tr>\n
    M\u1ee9c \u0111\u1ed9 c\u1ee5 th\u1ec3<\/b><\/td>\nC\u1ee5 th\u1ec3, chi ti\u1ebft<\/span><\/td>\nKh\u00e1i qu\u00e1t, chung chung<\/span><\/td>\n<\/tr>\n
    T\u00ednh ki\u1ec3m so\u00e1t<\/b><\/td>\nD\u1ec5 ki\u1ec3m so\u00e1t<\/span><\/td>\nKh\u00f3 ki\u1ec3m so\u00e1t<\/span><\/td>\n<\/tr>\n
    M\u1ee9c \u0111\u1ed9 thay \u0111\u1ed5i<\/b><\/td>\n\u00cdt thay \u0111\u1ed5i<\/span><\/td>\nD\u1ec5 thay \u0111\u1ed5i<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    M\u1ed1i quan h\u1ec7 gi\u1eefa quy tr\u00ecnh v\u00e0 qu\u00e1 tr\u00ecnh<\/b><\/h3>\n

    Quy tr\u00ecnh l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap chu\u1ea9n h\u00f3a v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c b\u01b0\u1edbc trong m\u1ed9t qu\u00e1 tr\u00ecnh c\u1ee5 th\u1ec3, \u0111\u1ea3m b\u1ea3o t\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng. Trong khi \u0111\u00f3, qu\u00e1 tr\u00ecnh l\u00e0 khung ho\u1ea1t \u0111\u1ed9ng t\u1ed5ng th\u1ec3, trong \u0111\u00f3 c\u00e1c quy tr\u00ecnh \u0111\u00f3ng vai tr\u00f2 h\u1ed7 tr\u1ee3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng.<\/span><\/p>\n

    \"Quy<\/p>\n

    T\u1ea7m quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh<\/b><\/h2>\n

    Quy tr\u00ecnh \u0111\u00f3ng vai tr\u00f2 v\u00f4 c\u00f9ng quan tr\u1ecdng trong m\u1ecdi l\u0129nh v\u1ef1c, t\u1eeb \u0111\u1eddi s\u1ed1ng c\u00e1 nh\u00e2n cho \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh. Vi\u1ec7c \u00e1p d\u1ee5ng quy tr\u00ecnh kh\u00f4ng ch\u1ec9 gi\u00fap t\u1ed1i \u01b0u h\u00f3a c\u00f4ng vi\u1ec7c m\u00e0 c\u00f2n mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch thi\u1ebft th\u1ef1c, n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, khuy\u1ebfn kh\u00edch s\u00e1ng t\u1ea1o v\u00e0 duy tr\u00ec s\u1ef1 nh\u1ea5t qu\u00e1n trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng.<\/span><\/p>\n

    1. N\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t<\/b><\/h3>\n

    Quy tr\u00ecnh gi\u00fap x\u00e1c \u0111\u1ecbnh r\u00f5 c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd v\u00e0 logic, \u0111\u1ea3m b\u1ea3o t\u00ednh nh\u1ea5t qu\u00e1n v\u00e0 chuy\u00ean nghi\u1ec7p trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng. \u0110i\u1ec1u n\u00e0y gi\u00fap ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n t\u1eadp trung v\u00e0o nhi\u1ec7m v\u1ee5 ch\u00ednh, gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed th\u1eddi gian v\u00e0 t\u00e0i nguy\u00ean v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng c\u1ea7n thi\u1ebft. Quy tr\u00ecnh t\u1ed1i \u01b0u c\u00f2n gi\u00fap gi\u1ea3m thi\u1ec3u sai s\u00f3t, ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 th\u1eddi gian, \u0111\u1ed3ng th\u1eddi n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5.<\/span><\/p>\n

    2. T\u0103ng c\u01b0\u1eddng t\u00ednh tu\u00e2n th\u1ee7<\/b><\/h3>\n

    Vi\u1ec7c thi\u1ebft l\u1eadp quy tr\u00ecnh gi\u00fap t\u1ea1o ra c\u00e1c ti\u00eau chu\u1ea9n v\u00e0 quy \u0111\u1ecbnh r\u00f5 r\u00e0ng cho t\u1eebng ho\u1ea1t \u0111\u1ed9ng. \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c c\u00e1 nh\u00e2n li\u00ean quan \u0111\u1ec1u tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh chung, t\u1eeb \u0111\u00f3 gi\u00fap qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 h\u01a1n. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00f4ng vi\u1ec7c, \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5.<\/span><\/p>\n

    3. C\u1ea3i thi\u1ec7n giao ti\u1ebfp v\u00e0 h\u1ee3p t\u00e1c<\/b><\/h3>\n

    Quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/a><\/strong> r\u00f5 r\u00e0ng gi\u00fap m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u r\u00f5 c\u00e1c b\u01b0\u1edbc c\u1ea7n th\u1ef1c hi\u1ec7n, ai ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u1edf m\u1ed7i giai \u0111o\u1ea1n v\u00e0 th\u1eddi gian ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c. Nh\u1edd v\u1eady, quy tr\u00ecnh gi\u1ea3m thi\u1ec3u s\u1ef1 nh\u1ea7m l\u1eabn, sai s\u00f3t v\u00e0 m\u00e2u thu\u1eabn, \u0111\u1ed3ng th\u1eddi th\u00fac \u0111\u1ea9y s\u1ef1 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 trong \u0111\u1ed9i ng\u0169. Quy tr\u00ecnh \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf t\u1ed1i \u01b0u gi\u00fap lo\u1ea1i b\u1ecf c\u00e1c b\u01b0\u1edbc kh\u00f4ng c\u1ea7n thi\u1ebft v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng c\u00f4ng vi\u1ec7c quan tr\u1ecdng, c\u1ea3i thi\u1ec7n s\u1ef1 h\u1ee3p t\u00e1c v\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c.<\/span><\/p>\n

    4. T\u0103ng c\u01b0\u1eddng tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh<\/b><\/h3>\n

    Khi m\u1ed7i c\u00e1 nh\u00e2n c\u00f3 tr\u00e1ch nhi\u1ec7m r\u00f5 r\u00e0ng trong quy tr\u00ecnh, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y c\u00f3 tr\u00e1ch nhi\u1ec7m h\u01a1n v\u1edbi k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y th\u00fac \u0111\u1ea9y s\u1ef1 cam k\u1ebft v\u00e0 n\u1ed7 l\u1ef1c trong c\u00f4ng vi\u1ec7c, gi\u00fap n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c chung. Quy tr\u00ecnh c\u0169ng t\u1ea1o c\u01a1 s\u1edf \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch kh\u00e1ch quan v\u00e0 h\u1ec7 th\u1ed1ng, t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m y\u1ebfu v\u00e0 \u0111\u01b0a ra c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea3i ti\u1ebfn trong t\u01b0\u01a1ng lai.<\/span><\/p>\n

    5. T\u0103ng c\u01b0\u1eddng l\u1ee3i th\u1ebf c\u1ea1nh tranh<\/b><\/h3>\n

    Doanh nghi\u1ec7p \u00e1p d\u1ee5ng quy tr\u00ecnh hi\u1ec7u qu\u1ea3 s\u1ebd t\u1ea1o ra l\u1ee3i th\u1ebf c\u1ea1nh tranh so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 thi\u1ebfu quy tr\u00ecnh r\u00f5 r\u00e0ng. Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng tin t\u01b0\u1edfng v\u00e0o c\u00e1c doanh nghi\u1ec7p c\u00f3 quy tr\u00ecnh l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5. V\u00ed d\u1ee5, m\u1ed9t nh\u00e0 h\u00e0ng c\u00f3 quy tr\u00ecnh chu\u1ea9n h\u00f3a cho vi\u1ec7c chu\u1ea9n b\u1ecb v\u00e0 ph\u1ee5c v\u1ee5 th\u1ee9c \u0103n s\u1ebd \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng lu\u00f4n nh\u1eadn \u0111\u01b0\u1ee3c m\u00f3n \u0103n ch\u1ea5t l\u01b0\u1ee3ng cao v\u00e0 d\u1ecbch v\u1ee5 nhanh ch\u00f3ng, t\u1eeb \u0111\u00f3 thu h\u00fat \u0111\u01b0\u1ee3c nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n v\u00e0 t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c danh ti\u1ebfng t\u1ed1t trong ng\u00e0nh.<\/span><\/p>\n

    T\u00f3m l\u1ea1i, quy tr\u00ecnh l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 b\u1ec1n v\u1eefng. N\u00f3 kh\u00f4ng ch\u1ec9 gi\u00fap qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c m\u00e0 c\u00f2n t\u1ea1o n\u1ec1n t\u1ea3ng cho s\u1ef1 ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i v\u00e0 t\u1ea1o d\u1ef1ng uy t\u00edn trong l\u00f2ng kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

    C\u00e1ch x\u00e2y d\u1ef1ng quy tr\u00ecnh chu\u1ea9n<\/b><\/h2>\n

    \u0110\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh chu\u1ea9n, b\u1ea1n c\u1ea7n tu\u00e2n th\u1ee7 c\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n sau, gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh r\u00f5 r\u00e0ng, hi\u1ec7u qu\u1ea3 v\u00e0 d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c b\u01b0\u1edbc chi ti\u1ebft:<\/span><\/p>\n

    1. L\u1eadp k\u1ebf ho\u1ea1ch cho quy tr\u00ecnh<\/b><\/h3>\n

    Tr\u01b0\u1edbc khi b\u1eaft tay v\u00e0o thi\u1ebft l\u1eadp quy tr\u00ecnh, vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch r\u1ea5t quan tr\u1ecdng. B\u1ea1n c\u1ea7n xem x\u00e9t c\u00e1c y\u1ebfu t\u1ed1 li\u00ean quan nh\u01b0:<\/span><\/p>\n

      \n
    • Thu th\u1eadp th\u00f4ng tin<\/b>: T\u00ecm hi\u1ec3u t\u1ea5t c\u1ea3 c\u00e1c chi ti\u1ebft li\u00ean quan \u0111\u1ebfn quy tr\u00ecnh. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ee7a quy tr\u00ecnh, ai s\u1ebd th\u1ef1c hi\u1ec7n quy tr\u00ecnh v\u00e0 c\u00e1c y\u00eau c\u1ea7u v\u1ec1 th\u1eddi gian th\u1ef1c hi\u1ec7n.<\/span><\/li>\n
    • Ph\u00e2n t\u00edch quy tr\u00ecnh hi\u1ec7n t\u1ea1i<\/b>: \u0110\u00e1nh gi\u00e1 quy tr\u00ecnh hi\u1ec7n t\u1ea1i \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu v\u00e0 c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn.<\/span><\/li>\n
    • X\u00e1c \u0111\u1ecbnh c\u00e1c b\u00ean li\u00ean quan<\/b>: Nh\u1eadn di\u1ec7n nh\u1eefng ai s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi quy tr\u00ecnh (nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng, nh\u00e0 cung c\u1ea5p, v.v.).<\/span><\/li>\n<\/ul>\n

      2. Gi\u1edbi thi\u1ec7u quy tr\u00ecnh<\/b><\/h3>\n

      Sau khi l\u1eadp k\u1ebf ho\u1ea1ch, b\u1ea1n c\u1ea7n \u0111\u01b0a ra ph\u1ea7n gi\u1edbi thi\u1ec7u ng\u1eafn g\u1ecdn v\u1ec1 quy tr\u00ecnh. Ph\u1ea7n n\u00e0y ph\u1ea3i bao g\u1ed3m:<\/span><\/p>\n

        \n
      • M\u1ee5c \u0111\u00edch v\u00e0 n\u1ed9i dung quy tr\u00ecnh<\/b>: Gi\u1edbi thi\u1ec7u v\u1ec1 quy tr\u00ecnh v\u00e0 l\u00fd do t\u1ea1i sao n\u00f3 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p.<\/span><\/li>\n
      • \u0110\u1ed1i t\u01b0\u1ee3ng s\u1eed d\u1ee5ng quy tr\u00ecnh<\/b>: X\u00e1c \u0111\u1ecbnh nh\u1eefng ng\u01b0\u1eddi n\u00e0o s\u1ebd s\u1eed d\u1ee5ng quy tr\u00ecnh n\u00e0y trong c\u00f4ng ty. Ph\u1ea7n gi\u1edbi thi\u1ec7u gi\u00fap nh\u00e2n vi\u00ean l\u00e0m quen v\u1edbi quy tr\u00ecnh v\u00e0 hi\u1ec3u r\u00f5 l\u00fd do v\u00ec sao quy tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c t\u1ea1o ra.<\/span><\/li>\n<\/ul>\n

        3. Li\u1ec7t k\u00ea c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft<\/b><\/h3>\n

        L\u1eadp danh s\u00e1ch t\u1ea5t c\u1ea3 c\u00e1c ngu\u1ed3n l\u1ef1c m\u00e0 nh\u00e2n vi\u00ean c\u1ea7n \u0111\u1ec3 ho\u00e0n th\u00e0nh quy tr\u00ecnh. C\u00e1c ngu\u1ed3n l\u1ef1c n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m:<\/span><\/p>\n

          \n
        • V\u1eadt li\u1ec7u v\u00e0 trang thi\u1ebft b\u1ecb<\/b>: Nh\u1eefng g\u00ec c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n quy tr\u00ecnh.<\/span><\/li>\n
        • C\u00f4ng ngh\u1ec7<\/b>: C\u00e1c ph\u1ea7n m\u1ec1m ho\u1eb7c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 quy tr\u00ecnh.<\/span><\/li>\n
        • Ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng<\/b>: C\u00e1c y\u00eau c\u1ea7u v\u1ec1 k\u1ef9 n\u0103ng ho\u1eb7c ki\u1ebfn th\u1ee9c c\u1ee5 th\u1ec3 m\u00e0 nh\u00e2n vi\u00ean c\u1ea7n c\u00f3.<\/span><\/li>\n
        • T\u00e0i li\u1ec7u v\u00e0 m\u1eabu bi\u1ec3u<\/b>: C\u00e1c h\u01b0\u1edbng d\u1eabn, quy \u0111\u1ecbnh ho\u1eb7c bi\u1ec3u m\u1eabu h\u1ed7 tr\u1ee3 quy tr\u00ecnh.<\/span><\/li>\n<\/ul>\n

          4. Ph\u01b0\u01a1ng ti\u1ec7n b\u1ed5 sung<\/b><\/h3>\n

          \u0110\u1ec3 minh h\u1ecda c\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh m\u1ed9t c\u00e1ch tr\u1ef1c quan h\u01a1n, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n b\u1ed5 sung nh\u01b0:<\/span><\/p>\n

            \n
          • H\u00ecnh \u1ea3nh ho\u1eb7c video<\/b>: C\u00e1c y\u1ebfu t\u1ed1 tr\u1ef1c quan gi\u00fap gi\u1ea3i th\u00edch c\u00e1c b\u01b0\u1edbc ph\u1ee9c t\u1ea1p ho\u1eb7c c\u00e1c ho\u1ea1t \u0111\u1ed9ng y\u00eau c\u1ea7u h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3.<\/span><\/li>\n
          • T\u1ec7p \u00e2m thanh<\/b>: Cung c\u1ea5p h\u01b0\u1edbng d\u1eabn b\u1eb1ng \u00e2m thanh \u0111\u1ec3 b\u1ed5 sung cho v\u0103n b\u1ea3n. Nh\u1eefng ph\u01b0\u01a1ng ti\u1ec7n n\u00e0y gi\u00fap t\u1ea1o s\u1ef1 sinh \u0111\u1ed9ng v\u00e0 d\u1ec5 hi\u1ec3u h\u01a1n cho quy tr\u00ecnh.<\/span><\/li>\n<\/ul>\n

            5. Ki\u1ec3m tra quy tr\u00ecnh<\/b><\/h3>\n

            Tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng quy tr\u00ecnh ch\u00ednh th\u1ee9c, b\u1ea1n c\u1ea7n <\/span>ki\u1ec3m tra quy tr\u00ecnh<\/b> trong m\u00f4i tr\u01b0\u1eddng th\u1ef1c t\u1ebf:<\/span><\/p>\n

              \n
            • Ch\u1ea1y th\u1eed quy tr\u00ecnh<\/b>: \u0110\u01b0a quy tr\u00ecnh cho m\u1ed9t nh\u00f3m nh\u1ecf nh\u00e2n vi\u00ean th\u1eed nghi\u1ec7m trong \u0111i\u1ec1u ki\u1ec7n ki\u1ec3m so\u00e1t \u0111\u1ec3 xem x\u00e9t hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh.<\/span><\/li>\n
            • Thu th\u1eadp ph\u1ea3n h\u1ed3i<\/b>: Quan s\u00e1t v\u00e0 nh\u1eadn ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi th\u1eed nghi\u1ec7m \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nh\u1eefng ph\u1ea7n n\u00e0o c\u1ea7n ch\u1ec9nh s\u1eeda. Ph\u1ea3n h\u1ed3i c\u00f3 th\u1ec3 ch\u1ec9 ra c\u00e1c ph\u1ea7n th\u00f4ng tin ch\u01b0a r\u00f5 r\u00e0ng ho\u1eb7c c\u00e1c b\u01b0\u1edbc c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n.<\/span><\/li>\n<\/ul>\n

              6. Th\u1ef1c hi\u1ec7n quy tr\u00ecnh<\/b><\/h3>\n

              Khi quy tr\u00ecnh \u0111\u00e3 \u0111\u01b0\u1ee3c ki\u1ec3m tra v\u00e0 s\u1eeda \u0111\u1ed5i, giai \u0111o\u1ea1n cu\u1ed1i c\u00f9ng l\u00e0 <\/span>th\u1ef1c hi\u1ec7n quy tr\u00ecnh<\/b>:<\/span><\/p>\n

                \n
              • Gi\u1edbi thi\u1ec7u quy tr\u00ecnh<\/b>: Ph\u00e2n ph\u1ed1i quy tr\u00ecnh \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn v\u00e0 nh\u00e2n vi\u00ean c\u00f3 li\u00ean quan.<\/span><\/li>\n
              • \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean<\/b>: T\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i hu\u1ea5n luy\u1ec7n ho\u1eb7c cu\u1ed9c h\u1ecdp \u0111\u1ec3 gi\u1ea3i th\u00edch chi ti\u1ebft v\u1ec1 quy tr\u00ecnh cho nh\u00e2n vi\u00ean.<\/span><\/li>\n
              • H\u1ed7 tr\u1ee3 v\u00e0 gi\u00e1m s\u00e1t<\/b>: Trong giai \u0111o\u1ea1n th\u1ef1c hi\u1ec7n, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean n\u1ebfu c\u00f3 v\u1ea5n \u0111\u1ec1 ho\u1eb7c th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn quy tr\u00ecnh.<\/span><\/li>\n<\/ul>\n

                Nh\u1edd v\u00e0o nh\u1eefng b\u01b0\u1edbc n\u00e0y, quy tr\u00ecnh s\u1ebd \u0111\u01b0\u1ee3c tri\u1ec3n khai m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, gi\u00fap t\u1ed1i \u01b0u h\u00f3a c\u00f4ng vi\u1ec7c v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t cho t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

                \"Quy<\/p>\n

                C\u00e1c kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng quy tr\u00ecnh<\/b><\/h2>\n

                \u0110\u1ec3 th\u1ef1c hi\u1ec7n quy tr\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i nh\u1eadn di\u1ec7n v\u00e0 v\u01b0\u1ee3t qua m\u1ed9t s\u1ed1 r\u00e0o c\u1ea3n ch\u00ednh. Nh\u1eefng r\u00e0o c\u1ea3n n\u00e0y c\u00f3 th\u1ec3 g\u00e2y kh\u00f3 kh\u0103n trong vi\u1ec7c tri\u1ec3n khai v\u00e0 duy tr\u00ec quy tr\u00ecnh m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n, \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 r\u00e0o c\u1ea3n ph\u1ed5 bi\u1ebfn:<\/span><\/p>\n

                1. Thi\u1ebfu s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 nh\u1ea5t qu\u00e1n trong quy tr\u00ecnh<\/b><\/h3>\n
                  \n
                • Quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c thi\u1ebfu c\u00e1c b\u01b0\u1edbc h\u01b0\u1edbng d\u1eabn chi ti\u1ebft c\u00f3 th\u1ec3 g\u00e2y ra s\u1ef1 nh\u1ea7m l\u1eabn v\u00e0 sai s\u00f3t trong th\u1ef1c hi\u1ec7n. N\u1ebfu kh\u00f4ng th\u1ed1ng nh\u1ea5t \u0111\u01b0\u1ee3c c\u00e1c b\u01b0\u1edbc v\u00e0 c\u00e1ch th\u1ee9c \u00e1p d\u1ee5ng gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn ho\u1eb7c c\u00e1 nh\u00e2n, quy tr\u00ecnh s\u1ebd kh\u00f3 c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
                • Gi\u1ea3i ph\u00e1p:<\/b> C\u1ea7n \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng quy tr\u00ecnh, x\u00e1c \u0111\u1ecbnh c\u00e1c b\u01b0\u1edbc c\u1ee5 th\u1ec3 v\u00e0 t\u1ea1o s\u1ef1 \u0111\u1ed3ng b\u1ed9 trong vi\u1ec7c th\u1ef1c hi\u1ec7n gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.<\/span><\/li>\n<\/ul>\n

                  2. Thi\u1ebfu s\u1ef1 tham gia v\u00e0 cam k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean<\/b><\/h3>\n
                    \n
                  • Nh\u00e2n vi\u00ean kh\u00f4ng hi\u1ec3u r\u00f5 t\u1ea7m quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh ho\u1eb7c kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n v\u1ec1 c\u00e1ch th\u1ef1c hi\u1ec7n quy tr\u00ecnh l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 l\u1edbn c\u1ea3n tr\u1edf s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a quy tr\u00ecnh. H\u01a1n n\u1eefa, n\u1ebfu quy tr\u00ecnh b\u1ecb \u0111\u00e1nh gi\u00e1 l\u00e0 ph\u1ee9c t\u1ea1p ho\u1eb7c kh\u00f4ng c\u00f3 l\u1ee3i \u00edch r\u00f5 r\u00e0ng, nh\u00e2n vi\u00ean s\u1ebd thi\u1ebfu \u0111\u1ed9ng l\u1ef1c tu\u00e2n th\u1ee7.<\/span><\/li>\n
                  • Gi\u1ea3i ph\u00e1p:<\/b> Doanh nghi\u1ec7p c\u1ea7n \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 quy tr\u00ecnh v\u00e0 gi\u00fap h\u1ecd nh\u1eadn th\u1ee9c r\u00f5 t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c tu\u00e2n th\u1ee7. C\u1ea7n t\u1ea1o ra nh\u1eefng \u0111\u1ed9ng l\u1ef1c v\u00e0 khuy\u1ebfn kh\u00edch \u0111\u1ec3 nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n quy tr\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/span><\/li>\n<\/ul>\n

                    3. H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 kh\u00f4ng ph\u00f9 h\u1ee3p<\/b><\/h3>\n
                      \n
                    • Vi\u1ec7c thi\u1ebfu c\u00f4ng c\u1ee5, ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 th\u1ef1c hi\u1ec7n quy tr\u00ecnh, ho\u1eb7c c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7 l\u1ea1c h\u1eadu s\u1ebd l\u00e0m cho qu\u00e1 tr\u00ecnh th\u1ef1c thi quy tr\u00ecnh tr\u1edf n\u00ean kh\u00f3 kh\u0103n. C\u00e1c h\u1ec7 th\u1ed1ng kh\u00f4ng \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 d\u1eabn \u0111\u1ebfn vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 truy c\u1eadp th\u00f4ng tin kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
                    • Gi\u1ea3i ph\u00e1p:<\/b> \u0110\u1ea7u t\u01b0 v\u00e0o h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 hi\u1ec7n \u0111\u1ea1i v\u00e0 t\u00edch h\u1ee3p ch\u00fang v\u00e0o quy tr\u00ecnh c\u00f4ng vi\u1ec7c \u0111\u1ec3 t\u1ea1o s\u1ef1 thu\u1eadn l\u1ee3i cho nh\u00e2n vi\u00ean trong vi\u1ec7c th\u1ef1c hi\u1ec7n quy tr\u00ecnh.<\/span><\/li>\n<\/ul>\n

                      4. Y\u1ebfu t\u1ed1 v\u0103n h\u00f3a doanh nghi\u1ec7p<\/b><\/h3>\n
                        \n
                      • M\u1ed9t v\u0103n h\u00f3a doanh nghi\u1ec7p kh\u00f4ng khuy\u1ebfn kh\u00edch tu\u00e2n th\u1ee7 quy tr\u00ecnh, ho\u1eb7c c\u00f3 m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c thi\u1ebfu s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 h\u1ed7 tr\u1ee3 gi\u1eefa c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean, s\u1ebd l\u00e0m cho quy tr\u00ecnh kh\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
                      • Gi\u1ea3i ph\u00e1p:<\/b> C\u1ea3i thi\u1ec7n v\u0103n h\u00f3a doanh nghi\u1ec7p \u0111\u1ec3 nh\u00e2n vi\u00ean nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh v\u00e0 c\u1ea3m th\u1ea5y c\u00f3 tr\u00e1ch nhi\u1ec7m trong vi\u1ec7c th\u1ef1c hi\u1ec7n quy tr\u00ecnh.<\/span><\/li>\n<\/ul>\n

                        5. C\u00e1c y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i<\/b><\/h3>\n
                          \n
                        • Nh\u1eefng thay \u0111\u1ed5i v\u1ec1 quy \u0111\u1ecbnh ph\u00e1p l\u00fd, y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, ho\u1eb7c s\u1ef1 thay \u0111\u1ed5i trong m\u00f4i tr\u01b0\u1eddng kinh doanh c\u00f3 th\u1ec3 g\u00e2y ra s\u1ef1 c\u1ea7n thi\u1ebft ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh th\u01b0\u1eddng xuy\u00ean. Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y c\u00f3 th\u1ec3 l\u00e0m cho quy tr\u00ecnh b\u1ecb gi\u00e1n \u0111o\u1ea1n ho\u1eb7c tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p h\u01a1n.<\/span><\/li>\n
                        • Gi\u1ea3i ph\u00e1p:<\/b> Doanh nghi\u1ec7p c\u1ea7n linh ho\u1ea1t trong vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi c\u00e1c y\u1ebfu t\u1ed1 thay \u0111\u1ed5i b\u00ean ngo\u00e0i v\u00e0 gi\u1eef cho quy tr\u00ecnh lu\u00f4n ph\u00f9 h\u1ee3p v\u1edbi b\u1ed1i c\u1ea3nh hi\u1ec7n t\u1ea1i.<\/span><\/li>\n<\/ul>\n

                          C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 quy tr\u00ecnh:<\/b><\/h2>\n

                          Bao nhi\u00eau quy tr\u00ecnh l\u00e0 \u0111\u1ee7 trong doanh nghi\u1ec7p?<\/b><\/h3>\n

                          Quy tr\u00ecnh trong doanh nghi\u1ec7p n\u00ean c\u00f3 s\u1ed1 l\u01b0\u1ee3ng ph\u00f9 h\u1ee3p \u0111\u1ec3 tr\u00e1nh g\u00e2y r\u1ed1i lo\u1ea1n. Qu\u00e1 \u00edt quy tr\u00ecnh c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn thi\u1ebfu s\u00f3t, trong khi qu\u00e1 nhi\u1ec1u quy tr\u00ecnh s\u1ebd g\u00e2y kh\u00f3 kh\u0103n trong vi\u1ec7c ki\u1ec3m so\u00e1t. Th\u00f4ng th\u01b0\u1eddng, m\u1ed7i quy tr\u00ecnh n\u00ean c\u00f3 t\u1eeb 8 \u0111\u1ebfn 12 b\u01b0\u1edbc.<\/span><\/p>\n

                          Ho\u1ea1t \u0111\u1ed9ng n\u00e0o kh\u00f4ng c\u1ea7n \u0111\u1ebfn quy tr\u00ecnh?<\/b><\/h3>\n

                          Trong th\u1ef1c t\u1ebf, m\u1ecdi ho\u1ea1t \u0111\u1ed9ng trong doanh nghi\u1ec7p \u0111\u1ec1u c\u00f3 th\u1ec3 c\u1ea7n quy tr\u00ecnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n v\u00e0 hi\u1ec7u qu\u1ea3, t\u1eeb nh\u1eefng c\u00f4ng vi\u1ec7c \u0111\u01a1n gi\u1ea3n nh\u01b0 tr\u1ea3 l\u1eddi email, \u0111\u1ebfn c\u00e1c ho\u1ea1t \u0111\u1ed9ng ph\u1ee9c t\u1ea1p h\u01a1n.<\/span><\/p>\n

                          V\u0103n h\u00f3a doanh nghi\u1ec7p hay quy tr\u00ecnh?<\/b><\/h3>\n

                          V\u0103n h\u00f3a doanh nghi\u1ec7p v\u00e0 quy tr\u00ecnh b\u1ed5 sung cho nhau. M\u1ed9t v\u0103n h\u00f3a m\u1ea1nh m\u1ebd c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 quy tr\u00ecnh hi\u1ec7u qu\u1ea3, trong khi quy tr\u00ecnh r\u00f5 r\u00e0ng c\u0169ng gi\u00fap c\u1ee7ng c\u1ed1 v\u0103n h\u00f3a doanh nghi\u1ec7p v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 tu\u00e2n th\u1ee7.<\/span><\/p>\n

                          Linh ho\u1ea1t hay quy tr\u00ecnh?<\/b><\/h3>\n

                          Doanh nghi\u1ec7p c\u1ea7n c\u00e2n b\u1eb1ng gi\u1eefa s\u1ef1 linh ho\u1ea1t v\u00e0 quy tr\u00ecnh. Quy tr\u00ecnh mang l\u1ea1i s\u1ef1 nh\u1ea5t qu\u00e1n v\u00e0 hi\u1ec7u qu\u1ea3, trong khi s\u1ef1 linh ho\u1ea1t gi\u00fap doanh nghi\u1ec7p nhanh ch\u00f3ng th\u00edch \u1ee9ng v\u1edbi thay \u0111\u1ed5i. C\u1ea3 hai y\u1ebfu t\u1ed1 c\u1ea7n ph\u1ea3i h\u1ed7 tr\u1ee3 nhau \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i.<\/span><\/p>\n

                          T\u00f3m l\u1ea1i, quy tr\u00ecnh kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 nhanh ch\u00f3ng m\u00e0 c\u00f2n l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. Vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh chu\u1ea9n gi\u00fap t\u1ed5 ch\u1ee9c duy tr\u00ec s\u1ef1 nh\u1ea5t qu\u00e1n, gi\u1ea3m thi\u1ec3u r\u1ee7i ro v\u00e0 t\u1ed1i \u01b0u h\u00f3a m\u1ecdi ngu\u1ed3n l\u1ef1c. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch n\u00e0y, m\u1ed7i t\u1ed5 ch\u1ee9c c\u1ea7n x\u00e1c \u0111\u1ecbnh v\u00e0 \u00e1p d\u1ee5ng quy tr\u00ecnh m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n, \u0111\u1ed3ng th\u1eddi kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn v\u00e0 \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u th\u1ef1c t\u1ebf.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

                          Quy tr\u00ecnh l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m c\u01a1 b\u1ea3n trong qu\u1ea3n l\u00fd v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c, \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1ea5t qu\u00e1n. Th\u1ef1c t\u1ebf, quy tr\u00ecnh kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc tu\u1ea7n t\u1ef1 m\u00e0 c\u00f2n l\u00e0 c\u00e1ch th\u1ee9c chu\u1ea9n h\u00f3a c\u00f4ng vi\u1ec7c, gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng trong m\u1ed7i ho\u1ea1t \u0111\u1ed9ng. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i ai c\u0169ng hi\u1ec3u r\u00f5 quy tr\u00ecnh l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh chu\u1ea9n \u0111\u1ec3 t\u1ed1i \u01b0u\u2026<\/p>","protected":false},"author":9,"featured_media":14841,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,309,308],"tags":[],"class_list":["post-14840","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-trong-nganh","category-quan-ly-dieu-hanh","category-quan-tri-nguon-nhan-luc"],"blocksy_meta":"","_links":{"self":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/comments?post=14840"}],"version-history":[{"count":2,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14840\/revisions"}],"predecessor-version":[{"id":14971,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14840\/revisions\/14971"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media\/14841"}],"wp:attachment":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media?parent=14840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/categories?post=14840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/tags?post=14840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}