{"id":14840,"date":"2026-05-23T17:43:56","date_gmt":"2026-05-23T10:43:56","guid":{"rendered":"https:\/\/arito.vn\/?p=14840"},"modified":"2026-06-05T23:30:29","modified_gmt":"2026-06-05T16:30:29","slug":"quy-trinh-la-gi","status":"publish","type":"post","link":"https:\/\/arito.vn\/en\/quy-trinh-la-gi\/","title":{"rendered":"Quy tr\u00ecnh l\u00e0 g\u00ec? \u0110\u1eb7c \u0111i\u1ec3m, ph\u00e2n lo\u1ea1i v\u00e0 c\u00e1ch x\u00e2y d\u1ef1ng quy tr\u00ecnh chu\u1ea9n"},"content":{"rendered":"<p class=\"p1\">Quy tr\u00ecnh l\u00e0 kh\u00e1i ni\u1ec7m n\u1ec1n t\u1ea3ng trong qu\u1ea3n l\u00fd v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c, gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1ea5t qu\u00e1n. Quy tr\u00ecnh kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc tu\u1ea7n t\u1ef1, m\u00e0 c\u00f2n l\u00e0 c\u00e1ch chu\u1ea9n h\u00f3a c\u00f4ng vi\u1ec7c, gi\u1ea3m sai s\u00f3t v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng. V\u1eady <b>quy tr\u00ecnh l\u00e0 g\u00ec<\/b> v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh chu\u1ea9n? B\u00e0i vi\u1ebft n\u00e0y c\u1ee7a Arito s\u1ebd gi\u1ea3i \u0111\u00e1p chi ti\u1ebft.<\/p>\n<h2 class=\"p2\">Quy tr\u00ecnh l\u00e0 g\u00ec?<\/h2>\n<p class=\"p1\"><b>Quy tr\u00ecnh l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5 ho\u1eb7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau th\u00f4ng qua chu\u1ed7i c\u00e1c b\u01b0\u1edbc v\u00e0 h\u01b0\u1edbng d\u1eabn c\u1ee5 th\u1ec3, \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo th\u1ee9 t\u1ef1 nh\u1ea5t \u0111\u1ecbnh.<\/b> M\u1ed9t quy tr\u00ecnh \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n trong c\u00e1ch l\u00e0m vi\u1ec7c, gi\u00fap m\u1ecdi nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh, \u0111\u1ed3ng th\u1eddi gi\u00fap ng\u01b0\u1eddi m\u1edbi nhanh ch\u00f3ng n\u1eafm b\u1eaft c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<p class=\"p1\">Theo h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng ISO 9001, quy tr\u00ecnh \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 t\u1eadp h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u00f3 li\u00ean quan ho\u1eb7c t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i \u0111\u1ea7u v\u00e0o th\u00e0nh \u0111\u1ea7u ra. D\u00f9 \u0111\u01a1n gi\u1ea3n hay ph\u1ee9c t\u1ea1p, m\u1ecdi quy tr\u00ecnh \u0111\u1ec1u c\u1ea7n \u0111\u01b0\u1ee3c t\u00e0i li\u1ec7u h\u00f3a r\u00f5 r\u00e0ng v\u00e0 tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-14841\" src=\"https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.41.32.png\" alt=\"Quy tr\u00ecnh\" width=\"1582\" height=\"884\" srcset=\"https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.41.32.png 1582w, https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.41.32-18x10.png 18w\" sizes=\"(max-width: 1582px) 100vw, 1582px\" \/><\/p>\n<h2 class=\"p3\">\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a quy tr\u00ecnh<\/h2>\n<ul class=\"ul1\">\n<li class=\"li4\"><b>C\u1ea5u tr\u00fac r\u00f5 r\u00e0ng:<\/b> c\u00e1c b\u01b0\u1edbc \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf c\u1ee5 th\u1ec3, tu\u1ea7n t\u1ef1, d\u1ec5 theo d\u00f5i.<\/li>\n<li class=\"li4\"><b>T\u00ednh nh\u1ea5t qu\u00e1n:<\/b> \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ed3ng nh\u1ea5t trong to\u00e0n t\u1ed5 ch\u1ee9c \u0111\u1ec3 duy tr\u00ec hi\u1ec7u qu\u1ea3.<\/li>\n<li class=\"li4\"><b>M\u1ee5c ti\u00eau c\u1ee5 th\u1ec3:<\/b> lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t k\u1ebft qu\u1ea3 ho\u1eb7c m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng.<\/li>\n<li class=\"li5\"><b>Kh\u1ea3 n\u0103ng t\u00e0i li\u1ec7u h\u00f3a:<\/b> \u0111\u01b0\u1ee3c ghi ch\u00e9p \u0111\u1ec3 th\u1ef1c hi\u1ec7n ch\u00ednh x\u00e1c, ki\u1ec3m tra v\u00e0 c\u1ea3i ti\u1ebfn.<\/li>\n<\/ul>\n<h2 class=\"p2\">Ph\u00e2n bi\u1ec7t quy tr\u00ecnh v\u00e0 qu\u00e1 tr\u00ecnh<\/h2>\n<p class=\"p1\">Quy tr\u00ecnh (procedure) v\u00e0 qu\u00e1 tr\u00ecnh (process) li\u00ean quan ch\u1eb7t ch\u1ebd nh\u01b0ng kh\u00e1c nhau v\u1ec1 b\u1ea3n ch\u1ea5t. Quy tr\u00ecnh th\u01b0\u1eddng \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp d\u1ef1a tr\u00ean m\u1ed9t qu\u00e1 tr\u00ecnh c\u1ee5 th\u1ec3 nh\u1eb1m chu\u1ea9n h\u00f3a v\u00e0 ki\u1ec3m so\u00e1t, trong khi m\u1ed9t qu\u00e1 tr\u00ecnh c\u00f3 th\u1ec3 bao g\u1ed3m nhi\u1ec1u quy tr\u00ecnh nh\u1ecf h\u01a1n.<\/p>\n<table class=\"t1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">Ti\u00eau ch\u00ed<\/p>\n<\/td>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">Quy tr\u00ecnh<\/p>\n<\/td>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">Qu\u00e1 tr\u00ecnh<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td2\" valign=\"top\">\n<p class=\"p4\"><b>\u0110\u1ecbnh ngh\u0129a<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td2\" valign=\"top\">\n<p class=\"p4\">T\u1eadp h\u1ee3p c\u00e1c b\u01b0\u1edbc \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5<\/p>\n<\/td>\n<td class=\"td2\" valign=\"top\">\n<p class=\"p4\">T\u1eadp h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng chuy\u1ec3n \u0111\u1ed5i \u0111\u1ea7u v\u00e0o th\u00e0nh k\u1ebft qu\u1ea3<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\"><b>T\u00ednh ch\u1ea5t<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">Ti\u00eau chu\u1ea9n h\u00f3a, c\u00f3 ki\u1ec3m so\u00e1t<\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">T\u1ef1 nhi\u00ean, li\u00ean t\u1ee5c, c\u00f3 th\u1ec3 thay \u0111\u1ed5i<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\"><b>M\u1ee5c \u0111\u00edch<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">Ho\u00e0n th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3<\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">\u0110\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau chung<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\"><b>M\u1ee9c \u0111\u1ed9 c\u1ee5 th\u1ec3<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">C\u1ee5 th\u1ec3, chi ti\u1ebft<\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">Kh\u00e1i qu\u00e1t, chung chung<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\"><b>T\u00ednh ki\u1ec3m so\u00e1t<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">D\u1ec5 ki\u1ec3m so\u00e1t<\/p>\n<\/td>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">Kh\u00f3 ki\u1ec3m so\u00e1t<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td4\" valign=\"top\">\n<p class=\"p4\"><b>V\u00ed d\u1ee5<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td4\" valign=\"top\">\n<p class=\"p4\">Quy tr\u00ecnh nh\u1eadp kho, quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng<\/p>\n<\/td>\n<td class=\"td4\" valign=\"top\">\n<p class=\"p4\">Qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t, qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"p1\">V\u00ed d\u1ee5, trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 c\u00f3 c\u00e1c quy tr\u00ecnh nh\u01b0 nh\u1eadp nguy\u00ean li\u1ec7u, gia c\u00f4ng, ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u00f3ng g\u00f3i v\u00e0 xu\u1ea5t kho.<\/p>\n<h2 class=\"p2\">Ph\u00e2n lo\u1ea1i quy tr\u00ecnh trong doanh nghi\u1ec7p<\/h2>\n<p class=\"p1\">Theo vai tr\u00f2, quy tr\u00ecnh trong doanh nghi\u1ec7p th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia th\u00e0nh ba nh\u00f3m:<\/p>\n<table class=\"t1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">Nh\u00f3m quy tr\u00ecnh<\/p>\n<\/td>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">Vai tr\u00f2<\/p>\n<\/td>\n<td class=\"td1\" valign=\"top\">\n<p class=\"p4\">V\u00ed d\u1ee5<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\"><b>Quy tr\u00ecnh c\u1ed1t l\u00f5i<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">Tr\u1ef1c ti\u1ebfp t\u1ea1o ra gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng<\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">B\u00e1n h\u00e0ng, s\u1ea3n xu\u1ea5t, giao h\u00e0ng<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\"><b>Quy tr\u00ecnh h\u1ed7 tr\u1ee3<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">H\u1ed7 tr\u1ee3 ho\u1ea1t \u0111\u1ed9ng c\u1ed1t l\u00f5i v\u1eadn h\u00e0nh tr\u01a1n tru<\/p>\n<\/td>\n<td class=\"td3\" valign=\"top\">\n<p class=\"p4\">Tuy\u1ec3n d\u1ee5ng, k\u1ebf to\u00e1n, mua h\u00e0ng, IT<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td4\" valign=\"top\">\n<p class=\"p4\"><b>Quy tr\u00ecnh qu\u1ea3n l\u00fd<\/b><b><\/b><\/p>\n<\/td>\n<td class=\"td4\" valign=\"top\">\n<p class=\"p4\">\u0110\u1ecbnh h\u01b0\u1edbng, ki\u1ec3m so\u00e1t v\u00e0 c\u1ea3i ti\u1ebfn t\u1ed5 ch\u1ee9c<\/p>\n<\/td>\n<td class=\"td4\" valign=\"top\">\n<p class=\"p4\">Ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c, ph\u00ea duy\u1ec7t, ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"p1\">Vi\u1ec7c ph\u00e2n lo\u1ea1i gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh quy tr\u00ecnh n\u00e0o c\u1ea7n \u01b0u ti\u00ean chu\u1ea9n h\u00f3a v\u00e0 s\u1ed1 h\u00f3a tr\u01b0\u1edbc.<\/p>\n<h2 class=\"p3\">T\u1ea7m quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh<\/h2>\n<ul class=\"ul1\">\n<li class=\"li4\"><b>N\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t:<\/b> x\u00e1c \u0111\u1ecbnh r\u00f5 c\u00e1c b\u01b0\u1edbc h\u1ee3p l\u00fd, gi\u1ea3m l\u00e3ng ph\u00ed th\u1eddi gian v\u00e0 t\u00e0i nguy\u00ean, h\u1ea1n ch\u1ebf sai s\u00f3t.<\/li>\n<li class=\"li4\"><b>T\u0103ng t\u00ednh tu\u00e2n th\u1ee7:<\/b> t\u1ea1o ti\u00eau chu\u1ea9n chung \u0111\u1ec3 m\u1ecdi c\u00e1 nh\u00e2n th\u1ef1c hi\u1ec7n th\u1ed1ng nh\u1ea5t, d\u1ec5 gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1.<\/li>\n<li class=\"li4\"><b>C\u1ea3i thi\u1ec7n giao ti\u1ebfp v\u00e0 h\u1ee3p t\u00e1c:<\/b> m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u r\u00f5 ai l\u00e0m g\u00ec, \u1edf giai \u0111o\u1ea1n n\u00e0o, gi\u1ea3m nh\u1ea7m l\u1eabn v\u00e0 m\u00e2u thu\u1eabn.<\/li>\n<li class=\"li4\"><b>T\u0103ng tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh:<\/b> tr\u00e1ch nhi\u1ec7m r\u00f5 r\u00e0ng gi\u00fap m\u1ed7i ng\u01b0\u1eddi cam k\u1ebft h\u01a1n v\u1edbi k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/li>\n<li class=\"li5\"><b>T\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh:<\/b> doanh nghi\u1ec7p c\u00f3 quy tr\u00ecnh chuy\u00ean nghi\u1ec7p t\u1ea1o ni\u1ec1m tin v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng \u1ed5n \u0111\u1ecbnh cho kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-14842\" src=\"https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.42.47.png\" alt=\"Quy tr\u00ecnh l\u00e0 g\u00ec\" width=\"1576\" height=\"886\" srcset=\"https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.42.47.png 1576w, https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.42.47-18x10.png 18w\" sizes=\"(max-width: 1576px) 100vw, 1576px\" \/><\/p>\n<h2 class=\"p2\">C\u00e1ch x\u00e2y d\u1ef1ng quy tr\u00ecnh chu\u1ea9n<\/h2>\n<p class=\"p1\">\u0110\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh r\u00f5 r\u00e0ng, hi\u1ec7u qu\u1ea3 v\u00e0 d\u1ec5 th\u1ef1c hi\u1ec7n, b\u1ea1n c\u00f3 th\u1ec3 tu\u00e2n th\u1ee7 c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<ol class=\"ol1\">\n<li class=\"li4\"><b>L\u1eadp k\u1ebf ho\u1ea1ch cho quy tr\u00ecnh:<\/b> thu th\u1eadp th\u00f4ng tin, x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n v\u00e0 y\u00eau c\u1ea7u th\u1eddi gian; ph\u00e2n t\u00edch quy tr\u00ecnh hi\u1ec7n t\u1ea1i \u0111\u1ec3 t\u00ecm \u0111i\u1ec3m c\u1ea7n c\u1ea3i ti\u1ebfn; x\u00e1c \u0111\u1ecbnh c\u00e1c b\u00ean li\u00ean quan.<\/li>\n<li class=\"li4\"><b>Gi\u1edbi thi\u1ec7u quy tr\u00ecnh:<\/b> n\u00eau r\u00f5 m\u1ee5c \u0111\u00edch, n\u1ed9i dung v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng s\u1eed d\u1ee5ng \u0111\u1ec3 nh\u00e2n vi\u00ean hi\u1ec3u v\u00ec sao quy tr\u00ecnh \u0111\u01b0\u1ee3c t\u1ea1o ra.<\/li>\n<li class=\"li4\"><b>Li\u1ec7t k\u00ea ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft:<\/b> v\u1eadt t\u01b0, trang thi\u1ebft b\u1ecb, c\u00f4ng ngh\u1ec7, ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng, t\u00e0i li\u1ec7u v\u00e0 bi\u1ec3u m\u1eabu.<\/li>\n<li class=\"li4\"><b>B\u1ed5 sung ph\u01b0\u01a1ng ti\u1ec7n tr\u1ef1c quan:<\/b> s\u01a1 \u0111\u1ed3, h\u00ecnh \u1ea3nh, video minh h\u1ecda cho c\u00e1c b\u01b0\u1edbc ph\u1ee9c t\u1ea1p.<\/li>\n<li class=\"li4\"><b>Ki\u1ec3m tra quy tr\u00ecnh:<\/b> ch\u1ea1y th\u1eed v\u1edbi m\u1ed9t nh\u00f3m nh\u1ecf, thu th\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng ch\u00ednh th\u1ee9c.<\/li>\n<li class=\"li5\"><b>Tri\u1ec3n khai quy tr\u00ecnh:<\/b> ph\u00e2n ph\u1ed1i \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean, h\u1ed7 tr\u1ee3 v\u00e0 gi\u00e1m s\u00e1t trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n.<\/li>\n<\/ol>\n<h2 class=\"p2\">M\u00f4 h\u00ecnh qu\u1ea3n l\u00fd quy tr\u00ecnh (BPM)<\/h2>\n<p class=\"p1\">X\u00e2y d\u1ef1ng quy tr\u00ecnh kh\u00f4ng ph\u1ea3i l\u00e0m m\u1ed9t l\u1ea7n l\u00e0 xong, m\u00e0 l\u00e0 m\u1ed9t v\u00f2ng l\u1eb7p c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. M\u00f4 h\u00ecnh qu\u1ea3n l\u00fd quy tr\u00ecnh nghi\u1ec7p v\u1ee5 (Business Process Management &#8211; BPM) g\u1ed3m 5 giai \u0111o\u1ea1n:<\/p>\n<ol class=\"ol1\">\n<li class=\"li4\"><b>Thi\u1ebft k\u1ebf (Design):<\/b> x\u00e1c \u0111\u1ecbnh c\u00e1c b\u01b0\u1edbc, vai tr\u00f2 v\u00e0 k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/li>\n<li class=\"li4\"><b>M\u00f4 h\u00ecnh h\u00f3a (Modeling):<\/b> v\u1ebd s\u01a1 \u0111\u1ed3 quy tr\u00ecnh, th\u1eed nghi\u1ec7m c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00e1c nhau.<\/li>\n<li class=\"li4\"><b>Tri\u1ec3n khai (Execution):<\/b> \u0111\u01b0a quy tr\u00ecnh v\u00e0o v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf.<\/li>\n<li class=\"li4\"><b>Gi\u00e1m s\u00e1t (Monitoring):<\/b> theo d\u00f5i hi\u1ec7u su\u1ea5t v\u00e0 ph\u00e1t hi\u1ec7n \u0111i\u1ec3m ngh\u1ebdn.<\/li>\n<li class=\"li5\"><b>T\u1ed1i \u01b0u h\u00f3a (Optimization):<\/b> c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u thu \u0111\u01b0\u1ee3c.<\/li>\n<\/ol>\n<h2 class=\"p6\">Kh\u00f3 kh\u0103n khi x\u00e2y d\u1ef1ng quy tr\u00ecnh v\u00e0 gi\u1ea3i ph\u00e1p<\/h2>\n<table class=\"t1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"td5\" valign=\"top\">\n<p class=\"p4\">Kh\u00f3 kh\u0103n<\/p>\n<\/td>\n<td class=\"td5\" valign=\"top\">\n<p class=\"p4\">Solution<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">Quy tr\u00ecnh thi\u1ebfu r\u00f5 r\u00e0ng, kh\u00f4ng nh\u1ea5t qu\u00e1n gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn<\/p>\n<\/td>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">\u0110\u1ecbnh ngh\u0129a r\u00f5 t\u1eebng b\u01b0\u1edbc, \u0111\u1ed3ng b\u1ed9 c\u00e1ch th\u1ef1c hi\u1ec7n to\u00e0n t\u1ed5 ch\u1ee9c<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">Nh\u00e2n vi\u00ean thi\u1ebfu hi\u1ec3u bi\u1ebft v\u00e0 cam k\u1ebft tu\u00e2n th\u1ee7<\/p>\n<\/td>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">\u0110\u00e0o t\u1ea1o, truy\u1ec1n th\u00f4ng l\u1ee3i \u00edch v\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c tu\u00e2n th\u1ee7<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">H\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 h\u1ed7 tr\u1ee3 kh\u00f4ng ph\u00f9 h\u1ee3p<\/p>\n<\/td>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">\u0110\u1ea7u t\u01b0 c\u00f4ng c\u1ee5, ph\u1ea7n m\u1ec1m hi\u1ec7n \u0111\u1ea1i, t\u00edch h\u1ee3p v\u00e0o quy tr\u00ecnh<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">V\u0103n h\u00f3a doanh nghi\u1ec7p kh\u00f4ng \u0111\u1ec1 cao quy tr\u00ecnh<\/p>\n<\/td>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">C\u1ea3i thi\u1ec7n v\u0103n h\u00f3a, \u0111\u1ec1 cao tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">Y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i thay \u0111\u1ed5i (ph\u00e1p l\u00fd, kh\u00e1ch h\u00e0ng)<\/p>\n<\/td>\n<td class=\"td6\" valign=\"top\">\n<p class=\"p4\">Linh ho\u1ea1t r\u00e0 so\u00e1t v\u00e0 \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh \u0111\u1ecbnh k\u1ef3<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"p2\">Ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd v\u00e0 s\u1ed1 h\u00f3a quy tr\u00ecnh<\/h2>\n<p class=\"p1\">Khi quy m\u00f4 t\u0103ng, qu\u1ea3n l\u00fd quy tr\u00ecnh th\u1ee7 c\u00f4ng b\u1eb1ng v\u0103n b\u1ea3n hay Excel d\u1ec5 ph\u00e1t sinh sai s\u00f3t v\u00e0 kh\u00f3 gi\u00e1m s\u00e1t. S\u1ed1 h\u00f3a quy tr\u00ecnh b\u1eb1ng ph\u1ea7n m\u1ec1m gi\u00fap t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c b\u01b0\u1edbc, ph\u00e2n c\u00f4ng tr\u00e1ch nhi\u1ec7m v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 theo th\u1eddi gian th\u1ef1c.<\/p>\n<p class=\"p1\">Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o <a href=\"https:\/\/arito.vn\/en\/quan-ly-cong-viec-task\/\"><span class=\"s1\">ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c Arito<\/span><\/a> \u0111\u1ec3 ph\u00e2n c\u00f4ng v\u00e0 gi\u00e1m s\u00e1t nhi\u1ec7m v\u1ee5, k\u1ebft h\u1ee3p <a href=\"https:\/\/arito.vn\/en\/quan-ly-phe-duyet\/\"><span class=\"s1\">ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd \u0111\u1ec1 xu\u1ea5t v\u00e0 ph\u00ea duy\u1ec7t \u0111i\u1ec7n t\u1eed<\/span><\/a> \u0111\u1ec3 chu\u1ea9n h\u00f3a c\u00e1c b\u01b0\u1edbc duy\u1ec7t nhi\u1ec1u c\u1ea5p. T\u1ea5t c\u1ea3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p trong <a href=\"https:\/\/arito.vn\/en\/phan-mem-quan-ly-doanh-nghiep-arito\/\"><span class=\"s1\">gi\u1ea3i ph\u00e1p ERP t\u1ed5ng th\u1ec3 Arito<\/span><\/a>, gi\u00fap c\u00e1c quy tr\u00ecnh t\u00e0i ch\u00ednh, kho, s\u1ea3n xu\u1ea5t v\u00e0 nh\u00e2n s\u1ef1 v\u1eadn h\u00e0nh \u0111\u1ed3ng b\u1ed9 tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng.<\/p>\n<p class=\"p7\"><span class=\"s2\">T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/arito.vn\/en\/phe-duyet-la-gi\/\"><span class=\"s1\">Ph\u00ea duy\u1ec7t l\u00e0 g\u00ec? Quy tr\u00ecnh ph\u00ea duy\u1ec7t chu\u1ea9n cho doanh nghi\u1ec7p<\/span><\/a> and <a href=\"https:\/\/arito.vn\/en\/phan-mem-quan-ly-quy-trinh-cong-viec\/\"><span class=\"s1\">Top ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh c\u00f4ng vi\u1ec7c t\u1ed1t nh\u1ea5t<\/span><\/a>.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-14843\" src=\"https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.43.35.png\" alt=\"Quy tr\u00ecnh l\u00e0 g\u00ec? T\u1ea7m quan tr\u1ecdng v\u00e0 c\u00e1ch t\u1ed1i \u01b0u h\u00f3a\" width=\"1574\" height=\"884\" srcset=\"https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.43.35.png 1574w, https:\/\/arito.vn\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-23-at-17.43.35-18x10.png 18w\" sizes=\"(max-width: 1574px) 100vw, 1574px\" \/><\/p>\n<h2 class=\"p2\">C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (FAQ)<\/h2>\n<h3 class=\"p1\"><b>Bao nhi\u00eau quy tr\u00ecnh l\u00e0 \u0111\u1ee7 trong doanh nghi\u1ec7p?<\/b><\/h3>\n<p class=\"p1\">S\u1ed1 l\u01b0\u1ee3ng n\u00ean v\u1eeba \u0111\u1ee7 v\u1edbi nhu c\u1ea7u v\u1eadn h\u00e0nh. Qu\u00e1 \u00edt d\u1ec5 d\u1eabn \u0111\u1ebfn thi\u1ebfu s\u00f3t, qu\u00e1 nhi\u1ec1u g\u00e2y kh\u00f3 ki\u1ec3m so\u00e1t. M\u1ed7i quy tr\u00ecnh th\u01b0\u1eddng n\u00ean g\u1ecdn trong kho\u1ea3ng 8 \u0111\u1ebfn 12 b\u01b0\u1edbc \u0111\u1ec3 d\u1ec5 th\u1ef1c hi\u1ec7n.<\/p>\n<h3 class=\"p1\"><b>Ho\u1ea1t \u0111\u1ed9ng n\u00e0o kh\u00f4ng c\u1ea7n \u0111\u1ebfn quy tr\u00ecnh?<\/b><\/h3>\n<p class=\"p1\">H\u1ea7u h\u1ebft ho\u1ea1t \u0111\u1ed9ng trong doanh nghi\u1ec7p \u0111\u1ec1u c\u00f3 th\u1ec3 chu\u1ea9n h\u00f3a b\u1eb1ng quy tr\u00ecnh, t\u1eeb vi\u1ec7c \u0111\u01a1n gi\u1ea3n nh\u01b0 tr\u1ea3 l\u1eddi email \u0111\u1ebfn c\u00e1c nghi\u1ec7p v\u1ee5 ph\u1ee9c t\u1ea1p, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o nh\u1ea5t qu\u00e1n v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n<h3 class=\"p1\"><b>N\u00ean \u01b0u ti\u00ean v\u0103n h\u00f3a doanh nghi\u1ec7p hay quy tr\u00ecnh?<\/b><\/h3>\n<p class=\"p1\">C\u1ea3 hai b\u1ed5 sung cho nhau. V\u0103n h\u00f3a m\u1ea1nh h\u1ed7 tr\u1ee3 quy tr\u00ecnh \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7, c\u00f2n quy tr\u00ecnh r\u00f5 r\u00e0ng gi\u00fap c\u1ee7ng c\u1ed1 v\u0103n h\u00f3a v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n.<\/p>\n<h3 class=\"p1\"><b>Linh ho\u1ea1t hay quy tr\u00ecnh quan tr\u1ecdng h\u01a1n?<\/b><\/h3>\n<p class=\"p1\">Doanh nghi\u1ec7p c\u1ea7n c\u00e2n b\u1eb1ng c\u1ea3 hai. Quy tr\u00ecnh mang l\u1ea1i s\u1ef1 nh\u1ea5t qu\u00e1n v\u00e0 hi\u1ec7u qu\u1ea3, trong khi linh ho\u1ea1t gi\u00fap th\u00edch \u1ee9ng nhanh v\u1edbi thay \u0111\u1ed5i.<\/p>","protected":false},"excerpt":{"rendered":"<p>Quy tr\u00ecnh l\u00e0 kh\u00e1i ni\u1ec7m n\u1ec1n t\u1ea3ng trong qu\u1ea3n l\u00fd v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c, gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1ea5t qu\u00e1n. Quy tr\u00ecnh kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc tu\u1ea7n t\u1ef1, m\u00e0 c\u00f2n l\u00e0 c\u00e1ch chu\u1ea9n h\u00f3a c\u00f4ng vi\u1ec7c, gi\u1ea3m sai s\u00f3t v\u00e0 n\u00e2ng cao ch\u1ea5t [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":14841,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,309,308],"tags":[],"class_list":["post-14840","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-trong-nganh","category-quan-ly-dieu-hanh","category-quan-tri-nguon-nhan-luc"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/comments?post=14840"}],"version-history":[{"count":4,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14840\/revisions"}],"predecessor-version":[{"id":17003,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14840\/revisions\/17003"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media\/14841"}],"wp:attachment":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media?parent=14840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/categories?post=14840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/tags?post=14840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}