{"id":14707,"date":"2024-11-03T10:59:15","date_gmt":"2024-11-03T03:59:15","guid":{"rendered":"https:\/\/arito.vn\/?p=14707"},"modified":"2025-06-16T16:30:34","modified_gmt":"2025-06-16T09:30:34","slug":"quan-tri-la-gi-khai-niem-va-vai-tro-cot-loi-trong-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/arito.vn\/en\/quan-tri-la-gi-khai-niem-va-vai-tro-cot-loi-trong-doanh-nghiep\/","title":{"rendered":"Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? Kh\u00e1i ni\u1ec7m v\u00e0 Vai tr\u00f2 C\u1ed1t L\u00f5i trong Doanh Nghi\u1ec7p"},"content":{"rendered":"

Trong m\u00f4i tr\u01b0\u1eddng kinh doanh hi\u1ec7n \u0111\u1ea1i, thu\u1eadt ng\u1eef “qu\u1ea3n tr\u1ecb<\/a><\/strong>” xu\u1ea5t hi\u1ec7n th\u01b0\u1eddng xuy\u00ean, nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng hi\u1ec3u r\u00f5 v\u1ec1 b\u1ea3n ch\u1ea5t v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a n\u00f3. T\u1eeb vi\u1ec7c \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c, t\u1ed5 ch\u1ee9c nh\u00e2n s\u1ef1 \u0111\u1ebfn \u0111i\u1ec1u ph\u1ed1i c\u00e1c ngu\u1ed3n l\u1ef1c, qu\u1ea3n tr\u1ecb \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p. V\u1eady th\u1ef1c ch\u1ea5t, qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? B\u00e0i vi\u1ebft n\u00e0y c\u1ee7a Arito<\/a><\/strong> s\u1ebd \u0111i s\u00e2u v\u00e0o kh\u00e1i ni\u1ec7m, ch\u1ee9c n\u0103ng v\u00e0 vai tr\u00f2 c\u1ee7a qu\u1ea3n tr\u1ecb trong t\u1ed5 ch\u1ee9c, gi\u00fap b\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u00e0 s\u00e2u s\u1eafc h\u01a1n v\u1ec1 l\u0129nh v\u1ef1c quan tr\u1ecdng n\u00e0y.<\/span><\/p>\n

1. Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h2>\n

Qu\u1ea3n tr\u1ecb l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m \u0111a d\u1ea1ng, c\u00f3 th\u1ec3 hi\u1ec3u theo nhi\u1ec1u c\u00e1ch t\u00f9y thu\u1ed9c v\u00e0o g\u00f3c nh\u00ecn kh\u00e1c nhau. Hi\u1ec7n nay v\u1eabn ch\u01b0a c\u00f3 \u0111\u1ecbnh ngh\u0129a th\u1ed1ng nh\u1ea5t v\u1ec1 qu\u1ea3n tr\u1ecb. \u0110\u1ec3 c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan, ch\u00fang ta c\u00f3 th\u1ec3 tham kh\u1ea3o \u00fd ki\u1ebfn c\u1ee7a c\u00e1c chuy\u00ean gia trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc:<\/span><\/p>\n

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  • PGS.TS. V\u0103n T\u1ea5t Thu – Nguy\u00ean Th\u1ee9 tr\u01b0\u1edfng B\u1ed9 N\u1ed9i v\u1ee5: \u201cQu\u1ea3n tr\u1ecb l\u00e0 s\u1ef1 t\u00e1c \u0111\u1ed9ng c\u00f3 ch\u1ee7 \u0111\u00edch c\u1ee7a ch\u1ee7 th\u1ec3 qu\u1ea3n tr\u1ecb \u0111\u1ebfn \u0111\u1ed1i t\u01b0\u1ee3ng qu\u1ea3n tr\u1ecb qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o, ki\u1ec3m tra, \u0111\u1ed3ng th\u1eddi s\u1eed d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u1ec1 ra.\u201d<\/span><\/li>\n
  • Harold Koontz v\u00e0 Cyril O\u2019Donnell – Gi\u00e1o s\u01b0 Qu\u1ea3n tr\u1ecb kinh doanh t\u1ea1i \u0110\u1ea1i h\u1ecdc California: \u201cQu\u1ea3n tr\u1ecb l\u00e0 vi\u1ec7c thi\u1ebft l\u1eadp v\u00e0 duy tr\u00ec m\u1ed9t m\u00f4i tr\u01b0\u1eddng m\u00e0 trong \u0111\u00f3 c\u00e1c c\u00e1 nh\u00e2n l\u00e0m vi\u1ec7c v\u00e0 ph\u1ed1i h\u1ee3p hi\u1ec7u qu\u1ea3 v\u1edbi nhau.\u201d<\/span><\/li>\n
  • James Stoner v\u00e0 Stephen Robbins – H\u1ecdc gi\u1ea3 v\u00e0 t\u00e1c gi\u1ea3 n\u1ed5i ti\u1ebfng v\u1ec1 qu\u1ea3n tr\u1ecb t\u1ea1i Hoa K\u1ef3: \u201cQu\u1ea3n tr\u1ecb l\u00e0 ti\u1ebfn tr\u00ecnh g\u1ed3m ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m so\u00e1t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a th\u00e0nh vi\u00ean t\u1ed5 ch\u1ee9c, nh\u1eb1m khai th\u00e1c c\u00e1c ngu\u1ed3n l\u1ef1c \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c ti\u00eau.\u201d<\/span><\/li>\n<\/ul>\n

    T\u00f3m l\u1ea1i, qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 c\u00f4ng vi\u1ec7c t\u1ed5 ch\u1ee9c v\u00e0 \u0111i\u1ec1u h\u00e0nh doanh nghi\u1ec7p hay t\u1ed5 ch\u1ee9c nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t. Qu\u1ea3n tr\u1ecb bao g\u1ed3m vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch, l\u00e3nh \u0111\u1ea1o, ki\u1ec3m so\u00e1t, v\u00e0 \u0111o l\u01b0\u1eddng, t\u1ea5t c\u1ea3 nh\u1eb1m gi\u00fap doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/span><\/p>\n

    \"qu\u1ea3n<\/p>\n

    2. B\u1ea3n ch\u1ea5t c\u1ee7a qu\u1ea3n tr\u1ecb<\/b><\/h2>\n

    Qu\u1ea3n tr\u1ecb l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong m\u1ecdi t\u1ed5 ch\u1ee9c hay doanh nghi\u1ec7p. B\u1ea3n ch\u1ea5t c\u1ee7a qu\u1ea3n tr\u1ecb th\u1ec3 hi\u1ec7n qua c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m sau:<\/span><\/p>\n

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    • G\u1ed3m nhi\u1ec1u ch\u1ee7 th\u1ec3: Qu\u1ea3n tr\u1ecb l\u00e0 \u201cch\u1ec9 huy\u201d v\u00e0 \u201ctu\u00e2n theo,\u201d \u0111\u00f2i h\u1ecfi \u00edt nh\u1ea5t 2-3 ng\u01b0\u1eddi tham gia v\u00e0o qu\u00e1 tr\u00ecnh.<\/span><\/li>\n
    • L\u00e0m vi\u1ec7c theo nh\u00f3m: Kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c l\u1edbn \u0111\u00f2i h\u1ecfi vi\u1ec7c t\u1ed5 ch\u1ee9c \u0111\u1ed9i nh\u00f3m \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c ti\u00eau chung.<\/span><\/li>\n
    • L\u00e3nh \u0111\u1ea1o v\u00e0 gi\u00e1m s\u00e1t: Qu\u00e1 tr\u00ecnh qu\u1ea3n tr\u1ecb c\u1ea7n m\u1ed9t ng\u01b0\u1eddi gi\u1eef vai tr\u00f2 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 gi\u00e1m s\u00e1t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00f3m.<\/span><\/li>\n
    • X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng: Qu\u1ea3n tr\u1ecb c\u1ea7n thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho t\u1eebng c\u00e1 nh\u00e2n v\u00e0 b\u1ed9 ph\u1eadn. M\u1ee5c ti\u00eau n\u00e0y l\u00e0 \u201ckim ch\u1ec9 nam\u201d cho m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/li>\n
    • X\u00e1c \u0111\u1ecbnh ngu\u1ed3n l\u1ef1c: Qu\u1ea3n tr\u1ecb li\u00ean quan \u0111\u1ebfn vi\u1ec7c khai th\u00e1c c\u00e1c ngu\u1ed3n l\u1ef1c nh\u01b0 nh\u00e2n l\u1ef1c, t\u00e0i ch\u00ednh v\u00e0 th\u00f4ng tin, \u0111\u1ea3m b\u1ea3o s\u1eed d\u1ee5ng t\u1ed1i \u01b0u.<\/span><\/li>\n<\/ul>\n

      3. M\u1ed9t s\u1ed1 kh\u00e1i ni\u1ec7m kh\u00e1c quan tr\u1ecdng trong qu\u1ea3n tr\u1ecb<\/b><\/h2>\n

      \"qu\u1ea3n<\/p>\n

      3.1 Nh\u00e0 qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

      Nh\u00e0 qu\u1ea3n tr\u1ecb l\u00e0 ng\u01b0\u1eddi \u0111\u1ea3m nhi\u1ec7m vai tr\u00f2 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c ngu\u1ed3n l\u1ef1c nh\u01b0 nh\u00e2n s\u1ef1, t\u00e0i ch\u00ednh v\u00e0 th\u00f4ng tin \u0111\u1ec3 gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t m\u1ee5c ti\u00eau. Nh\u00e0 qu\u1ea3n tr\u1ecb \u0111\u01b0\u1ee3c ph\u00e2n chia th\u00e0nh 3 nh\u00f3m ch\u00ednh: nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p c\u01a1 s\u1edf, nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p trung v\u00e0 nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p cao.<\/span><\/p>\n

      3.2. Ban qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

      Ban qu\u1ea3n tr\u1ecb bao g\u1ed3m c\u00e1c c\u00e1 nh\u00e2n \u0111\u1ee9ng \u0111\u1ea7u v\u00e0 \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c. Nhi\u1ec7m v\u1ee5 c\u1ee7a ban qu\u1ea3n tr\u1ecb l\u00e0 \u0111\u1ecbnh h\u00ecnh v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd r\u1ee7i ro, v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p. Ban qu\u1ea3n tr\u1ecb th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 ban \u0111i\u1ec1u h\u00e0nh hay ban qu\u1ea3n l\u00fd c\u1ea5p cao, bao g\u1ed3m Ch\u1ee7 t\u1ecbch H\u1ed9i \u0111\u1ed3ng Qu\u1ea3n tr\u1ecb, T\u1ed5ng gi\u00e1m \u0111\u1ed1c, v\u00e0 c\u00e1c v\u1ecb tr\u00ed c\u1ea5p cao kh\u00e1c.<\/span><\/p>\n

      3.3. M\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

      M\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb l\u00e0 ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 t\u1ed5 ch\u1ee9c v\u00e0 \u0111i\u1ec1u h\u00e0nh doanh nghi\u1ec7p. \u0110\u00e2y l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap doanh nghi\u1ec7p duy tr\u00ec s\u1ef1 c\u00e2n b\u1eb1ng trong c\u00e1c quy tr\u00ecnh, quy\u1ec1n h\u1ea1n v\u00e0 tr\u00e1ch nhi\u1ec7m gi\u1eefa c\u00e1c b\u00ean li\u00ean quan nh\u01b0 nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng v\u00e0 c\u1ed5 \u0111\u00f4ng.<\/span><\/p>\n

      3.4. M\u00f4i tr\u01b0\u1eddng qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

      M\u00f4i tr\u01b0\u1eddng qu\u1ea3n tr\u1ecb, hay m\u00f4i tr\u01b0\u1eddng kinh doanh c\u1ee7a doanh nghi\u1ec7p, bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn chi\u1ebfn l\u01b0\u1ee3c v\u00e0 k\u1ebf ho\u1ea1ch doanh nghi\u1ec7p:<\/span><\/p>\n

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      • Y\u1ebfu t\u1ed1 ch\u1ee7 quan: C\u00e1c y\u1ebfu t\u1ed1 n\u1ed9i b\u1ed9 m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t, nh\u01b0 ngu\u1ed3n v\u1ed1n v\u00e0 n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n.<\/span><\/li>\n
      • Y\u1ebfu t\u1ed1 kh\u00e1ch quan: C\u00e1c y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i m\u00e0 doanh nghi\u1ec7p kh\u00f3 ki\u1ec3m so\u00e1t, nh\u01b0 bi\u1ebfn \u0111\u1ed9ng th\u1ecb tr\u01b0\u1eddng v\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/span><\/li>\n<\/ul>\n

        3.5. Quy\u1ebft \u0111\u1ecbnh qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

        Quy\u1ebft \u0111\u1ecbnh qu\u1ea3n tr\u1ecb l\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a nh\u00e0 qu\u1ea3n tr\u1ecb \u0111\u1ec3 l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng \u00e1n t\u1ed1i \u01b0u gi\u00fap \u0111\u1ea1t m\u1ee5c ti\u00eau ho\u1eb7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. Quy\u1ebft \u0111\u1ecbnh n\u00e0y c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nhi\u1ec1u kh\u00eda c\u1ea1nh, nh\u01b0 chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng, qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 v\u00e0 qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh.<\/span><\/p>\n

        3.6. B\u00e1o c\u00e1o qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

        B\u00e1o c\u00e1o qu\u1ea3n tr\u1ecb l\u00e0 b\u00e1o c\u00e1o n\u1ed9i b\u1ed9 cung c\u1ea5p cho nh\u00e0 qu\u1ea3n tr\u1ecb c\u00e1c th\u00f4ng tin t\u00e0i ch\u00ednh v\u00e0 phi t\u00e0i ch\u00ednh, gi\u00fap h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n

        3.7. H\u00e0m \u00fd qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

        Trong kinh doanh, h\u00e0m \u00fd qu\u1ea3n tr\u1ecb l\u00e0 nh\u1eefng \u00fd ngh\u0129a, th\u00f4ng \u0111i\u1ec7p m\u00e0 nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n truy\u1ec1n \u0111\u1ea1t v\u00e0 \u00e1p d\u1ee5ng v\u00e0o qu\u00e1 tr\u00ecnh \u0111i\u1ec1u h\u00e0nh, nh\u01b0 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau kinh doanh, x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p v\u00e0 cam k\u1ebft quy\u1ec1n l\u1ee3i c\u1ed5 \u0111\u00f4ng.<\/span><\/p>\n

        3.8. K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/b><\/h3>\n

        K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb l\u00e0 nh\u1eefng ph\u1ea9m ch\u1ea5t v\u00e0 n\u0103ng l\u1ef1c m\u00e0 nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n c\u00f3, nh\u01b0 k\u1ef9 n\u0103ng ho\u1ea1ch \u0111\u1ecbnh, k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n v\u00e0 k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/span><\/p>\n

        4. 3 nh\u00f3m vai tr\u00f2 c\u1ee7a qu\u1ea3n tr\u1ecb trong doanh nghi\u1ec7p<\/b><\/h2>\n

        Theo Gi\u00e1o s\u01b0 Henry Mintzberg, nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 10 vai tr\u00f2 kh\u00e1c nhau, chia th\u00e0nh 3 nh\u00f3m ch\u00ednh:<\/span><\/p>\n

        \"qu\u1ea3n<\/p>\n

        4.1. Nh\u00f3m vai tr\u00f2 t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c<\/b><\/h3>\n

        Nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 vai tr\u00f2 nh\u01b0:<\/span><\/p>\n

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        • \u0110\u1ea1i di\u1ec7n doanh nghi\u1ec7p trong c\u00e1c ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng.<\/span><\/li>\n
        • D\u1eabn d\u1eaft v\u00e0 khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5.<\/span><\/li>\n
        • K\u1ebft n\u1ed1i v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i nh\u01b0 kh\u00e1ch h\u00e0ng, c\u1ed5 \u0111\u00f4ng.<\/span><\/li>\n<\/ul>\n

          4.2. Nh\u00f3m vai tr\u00f2 ti\u1ebfp nh\u1eadn v\u00e0 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin<\/b><\/h3>\n

          Vai tr\u00f2 n\u00e0y bao g\u1ed3m:<\/span><\/p>\n

            \n
          • Thu th\u1eadp v\u00e0 \u0111\u00e1nh gi\u00e1 th\u00f4ng tin \u0111\u1ec3 nh\u1eadn th\u1ee9c c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c.<\/span><\/li>\n
          • Ph\u1ed5 bi\u1ebfn th\u00f4ng tin n\u1ed9i b\u1ed9 \u0111\u1ec3 duy tr\u00ec s\u1ef1 g\u1eafn k\u1ebft gi\u1eefa c\u00e1c ph\u00f2ng ban.<\/span><\/li>\n
          • L\u00e0 ng\u01b0\u1eddi ph\u00e1t ng\u00f4n c\u1ee7a doanh nghi\u1ec7p khi l\u00e0m vi\u1ec7c v\u1edbi b\u00e1o ch\u00ed ho\u1eb7c \u0111\u1ed1i t\u00e1c.<\/span><\/li>\n<\/ul>\n

            4.3. Nh\u00f3m vai tr\u00f2 ra quy\u1ebft \u0111\u1ecbnh<\/b><\/h3>\n

            Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng qua:<\/span><\/p>\n

              \n
            • Ph\u00e2n t\u00edch v\u00e0 l\u1eadp chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh.<\/span><\/li>\n
            • Gi\u1ea3i quy\u1ebft c\u00e1c bi\u1ebfn \u0111\u1ed9ng v\u00e0 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh.<\/span><\/li>\n
            • Ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
            • \u0110\u00e0m ph\u00e1n v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 \u0111\u1ea1t l\u1ee3i \u00edch cho doanh nghi\u1ec7p.<\/span><\/li>\n<\/ul>\n

              5. 4 ch\u1ee9c n\u0103ng c\u1ee7a qu\u1ea3n tr\u1ecb<\/b><\/h2>\n

              Theo James Stoner v\u00e0 Stephen Robbins, qu\u1ea3n tr\u1ecb bao g\u1ed3m 4 ch\u1ee9c n\u0103ng ch\u00ednh: ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m tra. C\u00e1c ch\u1ee9c n\u0103ng n\u00e0y c\u00f3 vai tr\u00f2 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c c\u00e2n b\u1eb1ng trong qu\u1ea3n tr\u1ecb.<\/span><\/p>\n

              5.1. Ho\u1ea1ch \u0111\u1ecbnh (Planning)<\/b><\/h3>\n

              Ho\u1ea1ch \u0111\u1ecbnh gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 c\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u00fang. C\u00e1c doanh nghi\u1ec7p m\u1edbi th\u01b0\u1eddng t\u1eadp trung t\u0103ng nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u, trong khi doanh nghi\u1ec7p l\u1edbn ch\u00fa tr\u1ecdng t\u1ed1i \u01b0u h\u00f3a l\u1ee3i nhu\u1eadn.<\/span><\/p>\n

              5.2. T\u1ed5 ch\u1ee9c (Organizing)<\/b><\/h3>\n

              T\u1ed5 ch\u1ee9c bao g\u1ed3m vi\u1ec7c thi\u1ebft l\u1eadp c\u01a1 c\u1ea5u nh\u00e2n s\u1ef1 v\u00e0 nhi\u1ec7m v\u1ee5 ph\u00f2ng ban. Th\u00f4ng qua c\u00e1c KPI, nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/span><\/p>\n

              5.3. L\u00e3nh \u0111\u1ea1o (Leading)<\/b><\/h3>\n

              L\u00e3nh \u0111\u1ea1o l\u00e0 vi\u1ec7c ch\u1ec9 huy v\u00e0 th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5. Nh\u00e0 qu\u1ea3n tr\u1ecb c\u0169ng c\u1ea7n l\u1eafng nghe v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u00f4n tr\u1ecdng.<\/span><\/p>\n

              5.4. Ki\u1ec3m so\u00e1t (Controlling)<\/b><\/h3>\n

              Ki\u1ec3m so\u00e1t l\u00e0 theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o k\u1ebf ho\u1ea1ch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang. Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n ph\u00e1t hi\u1ec7n v\u00e0 x\u1eed l\u00fd c\u00e1c sai s\u00f3t k\u1ecbp th\u1eddi \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh.<\/span><\/p>\n

              6. Qu\u1ea3n tr\u1ecb bao g\u1ed3m nh\u1eefng g\u00ec? C\u00e1ch ph\u00e2n lo\u1ea1i qu\u1ea3n tr\u1ecb<\/b><\/h2>\n

              Qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i theo nhi\u1ec1u c\u00e1ch, ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 theo c\u1ea5p \u0111\u1ed9 v\u00e0 theo ch\u1ee9c n\u0103ng.<\/span><\/p>\n

              6.1. Qu\u1ea3n tr\u1ecb theo c\u1ea5p \u0111\u1ed9<\/b><\/h3>\n

              Qu\u1ea3n tr\u1ecb theo c\u1ea5p \u0111\u1ed9 ph\u00e2n lo\u1ea1i nh\u00e0 qu\u1ea3n tr\u1ecb d\u1ef1a tr\u00ean v\u1ecb tr\u00ed trong doanh nghi\u1ec7p:<\/span><\/p>\n

                \n
              • Qu\u1ea3n tr\u1ecb c\u1ea5p cao: Ph\u1ee5 tr\u00e1ch ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n v\u00e0 \u0111\u00f2i h\u1ecfi k\u1ef9 n\u0103ng ph\u00e1n \u0111o\u00e1n.<\/span><\/li>\n
              • Qu\u1ea3n tr\u1ecb c\u1ea5p trung: \u0110\u00e2y l\u00e0 c\u1ea5p qu\u1ea3n tr\u1ecb \u0111\u00f3ng vai tr\u00f2 trung gian gi\u1eefa qu\u1ea3n tr\u1ecb c\u1ea5p cao v\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p c\u01a1 s\u1edf. Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p trung th\u01b0\u1eddng l\u00e0 tr\u01b0\u1edfng ph\u00f2ng, gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn, ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u00e1m s\u00e1t, tri\u1ec3n khai k\u1ebf ho\u1ea1ch t\u1eeb c\u1ea5p tr\u00ean xu\u1ed1ng c\u1ea5p d\u01b0\u1edbi v\u00e0 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y. H\u1ecd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3, bi\u1ebft c\u00e1ch qu\u1ea3n l\u00fd con ng\u01b0\u1eddi v\u00e0 duy tr\u00ec tinh th\u1ea7n \u0111\u1ed9i nh\u00f3m.<\/span><\/li>\n
              • Qu\u1ea3n tr\u1ecb c\u1ea5p c\u01a1 s\u1edf: Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p c\u01a1 s\u1edf th\u01b0\u1eddng l\u00e0 nh\u1eefng ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp gi\u00e1m s\u00e1t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean ho\u1eb7c c\u00e1c c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3. \u0110\u00e2y l\u00e0 c\u1ea5p qu\u1ea3n tr\u1ecb g\u1ea7n g\u0169i nh\u1ea5t v\u1edbi ho\u1ea1t \u0111\u1ed9ng th\u1ef1c t\u1ebf, c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 h\u00e0ng ng\u00e0y, \u0111\u1ed3ng th\u1eddi b\u00e1o c\u00e1o tr\u1ef1c ti\u1ebfp l\u00ean c\u1ea5p trung. Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p c\u01a1 s\u1edf c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean t\u1ea1i hi\u1ec7n tr\u01b0\u1eddng.<\/span><\/li>\n<\/ul>\n

                6.2. Qu\u1ea3n tr\u1ecb theo ch\u1ee9c n\u0103ng<\/b><\/h3>\n

                C\u00e1ch ph\u00e2n lo\u1ea1i n\u00e0y d\u1ef1a tr\u00ean c\u00e1c l\u0129nh v\u1ef1c ch\u1ee9c n\u0103ng m\u00e0 nh\u00e0 qu\u1ea3n tr\u1ecb \u0111\u1ea3m nh\u1eadn, v\u1edbi c\u00e1c l\u0129nh v\u1ef1c qu\u1ea3n tr\u1ecb ph\u1ed5 bi\u1ebfn nh\u01b0:<\/span><\/p>\n

                Qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1:<\/b> \u0110\u00e2y l\u00e0 ch\u1ee9c n\u0103ng qu\u1ea3n tr\u1ecb t\u1eadp trung v\u00e0o vi\u1ec7c tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t, v\u00e0 ph\u00e1t tri\u1ec3n ngu\u1ed3n nh\u00e2n l\u1ef1c trong doanh nghi\u1ec7p. Nh\u00e0 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c x\u00e2y d\u1ef1ng v\u0103n h\u00f3a c\u00f4ng ty, th\u00fac \u0111\u1ea9y s\u1ef1 g\u1eafn b\u00f3 c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c xung \u0111\u1ed9t trong n\u1ed9i b\u1ed9.<\/span><\/p>\n

                Qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh:<\/b> Qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh l\u00e0 ho\u1ea1t \u0111\u1ed9ng ki\u1ec3m so\u00e1t v\u00e0 ph\u00e2n b\u1ed5 c\u00e1c ngu\u1ed3n l\u1ef1c t\u00e0i ch\u00ednh c\u1ee7a t\u1ed5 ch\u1ee9c, \u0111\u1ea3m b\u1ea3o t\u00ednh \u1ed5n \u0111\u1ecbnh v\u00e0 b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p. Nh\u00e0 qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh th\u01b0\u1eddng \u0111\u1ea3m nh\u1eadn c\u00e1c nhi\u1ec7m v\u1ee5 nh\u01b0 ph\u00e2n t\u00edch chi ph\u00ed, l\u1eadp k\u1ebf ho\u1ea1ch ng\u00e2n s\u00e1ch, d\u1ef1 b\u00e1o t\u00e0i ch\u00ednh v\u00e0 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111\u1ea7u t\u01b0 ph\u00f9 h\u1ee3p.<\/span><\/p>\n

                Qu\u1ea3n tr\u1ecb marketing:<\/b> \u0110\u00e2y l\u00e0 ch\u1ee9c n\u0103ng \u0111\u1ea3m b\u1ea3o doanh nghi\u1ec7p ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi h\u1ecd. Nh\u00e0 qu\u1ea3n tr\u1ecb marketing t\u1eadp trung v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u, thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u0169, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng doanh thu v\u00e0 th\u1ecb ph\u1ea7n c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n

                Qu\u1ea3n tr\u1ecb s\u1ea3n xu\u1ea5t:<\/b> \u0110\u00e2y l\u00e0 ch\u1ee9c n\u0103ng \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh s\u1ea3n xu\u1ea5t h\u00e0ng h\u00f3a ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c di\u1ec5n ra hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ea1t ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng. Nh\u00e0 qu\u1ea3n tr\u1ecb s\u1ea3n xu\u1ea5t c\u00f3 nhi\u1ec7m v\u1ee5 gi\u00e1m s\u00e1t c\u00e1c quy tr\u00ecnh s\u1ea3n xu\u1ea5t, t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c v\u00e0 gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed.<\/span><\/p>\n

                Qu\u1ea3n tr\u1ecb th\u00f4ng tin:<\/b> Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7, qu\u1ea3n tr\u1ecb th\u00f4ng tin ng\u00e0y c\u00e0ng tr\u1edf th\u00e0nh m\u1ed9t ch\u1ee9c n\u0103ng quan tr\u1ecdng, \u0111\u1ea3m b\u1ea3o vi\u1ec7c thu th\u1eadp, ph\u00e2n t\u00edch v\u00e0 b\u1ea3o m\u1eadt d\u1eef li\u1ec7u c\u1ee7a doanh nghi\u1ec7p. Nh\u00e0 qu\u1ea3n tr\u1ecb th\u00f4ng tin th\u01b0\u1eddng l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn IT \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a h\u1ec7 th\u1ed1ng th\u00f4ng tin, h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 b\u1ea3o v\u1ec7 an to\u00e0n d\u1eef li\u1ec7u doanh nghi\u1ec7p.<\/span><\/p>\n

                7. S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa qu\u1ea3n l\u00fd v\u00e0 qu\u1ea3n tr\u1ecb<\/b><\/h2>\n

                Nhi\u1ec1u ng\u01b0\u1eddi v\u1eabn nh\u1ea7m l\u1eabn gi\u1eefa hai kh\u00e1i ni\u1ec7m qu\u1ea3n l\u00fd v\u00e0 qu\u1ea3n tr\u1ecb, tuy nhi\u00ean, \u0111\u00e2y l\u00e0 hai ho\u1ea1t \u0111\u1ed9ng c\u00f3 m\u1ee5c ti\u00eau v\u00e0 b\u1ea3n ch\u1ea5t kh\u00e1c nhau.<\/span><\/p>\n

                  \n
                • Qu\u1ea3n l\u00fd<\/b> t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u01b0\u1ee3c v\u1ea1ch ra m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3. Nh\u00e0 qu\u1ea3n l\u00fd ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd v\u00e0 gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c h\u1eb1ng ng\u00e0y, \u0111\u1ea3m b\u1ea3o c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh theo \u0111\u00fang quy tr\u00ecnh v\u00e0 ti\u00eau chu\u1ea9n.<\/span><\/li>\n
                • Qu\u1ea3n tr\u1ecb<\/b> t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ecbnh h\u00ecnh h\u01b0\u1edbng \u0111i, thi\u1ebft l\u1eadp chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n, x\u00e2y d\u1ef1ng t\u1ea7m nh\u00ecn v\u00e0 s\u1ee9 m\u1ec7nh cho t\u1ed5 ch\u1ee9c. Nh\u00e0 qu\u1ea3n tr\u1ecb \u0111\u00f3ng vai tr\u00f2 ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c, x\u00e2y d\u1ef1ng v\u0103n h\u00f3a v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau cho doanh nghi\u1ec7p.<\/span><\/li>\n<\/ul>\n

                  Do \u0111\u00f3, qu\u1ea3n tr\u1ecb mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 d\u00e0i h\u1ea1n h\u01a1n, trong khi qu\u1ea3n l\u00fd mang t\u00ednh ng\u1eafn h\u1ea1n v\u00e0 c\u1ee5 th\u1ec3 h\u01a1n.<\/span><\/p>\n

                  8. T\u1ea7m quan tr\u1ecdng c\u1ee7a qu\u1ea3n tr\u1ecb trong t\u1ed5 ch\u1ee9c<\/b><\/h2>\n

                  Qu\u1ea3n tr\u1ecb \u0111\u00f3ng vai tr\u00f2 kh\u00f4ng th\u1ec3 thi\u1ebfu trong b\u1ea5t k\u1ef3 t\u1ed5 ch\u1ee9c n\u00e0o, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ecdi m\u1eb7t c\u1ee7a doanh nghi\u1ec7p. Nh\u1eefng vai tr\u00f2 ch\u00ednh c\u1ee7a qu\u1ea3n tr\u1ecb bao g\u1ed3m:<\/span><\/p>\n

                    \n
                  • \u0110\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c:<\/b> Qu\u1ea3n tr\u1ecb gi\u00fap t\u1ed5 ch\u1ee9c \u0111\u1ecbnh h\u00ecnh \u0111\u01b0\u1ee3c t\u1ea7m nh\u00ecn d\u00e0i h\u1ea1n, t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 ph\u01b0\u01a1ng h\u01b0\u1edbng th\u1ef1c hi\u1ec7n.<\/span><\/li>\n
                  • \u0110\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 t\u1ed5 ch\u1ee9c:<\/b> Nh\u1edd c\u00e1c ch\u1ee9c n\u0103ng qu\u1ea3n tr\u1ecb nh\u01b0 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m tra, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u00e0 t\u1ed1i \u01b0u h\u00f3a c\u00e1c ngu\u1ed3n l\u1ef1c.<\/span><\/li>\n
                  • Th\u00fac \u0111\u1ea9y s\u1ef1 g\u1eafn k\u1ebft n\u1ed9i b\u1ed9:<\/b> Nh\u00e0 qu\u1ea3n tr\u1ecb \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p, khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean \u0111\u00f3ng g\u00f3p v\u00e0 g\u1eafn b\u00f3 v\u1edbi t\u1ed5 ch\u1ee9c.<\/span><\/li>\n
                  • Th\u00edch \u1ee9ng v\u1edbi thay \u0111\u1ed5i:<\/b> Qu\u1ea3n tr\u1ecb gi\u00fap t\u1ed5 ch\u1ee9c nhanh ch\u00f3ng \u0111i\u1ec1u ch\u1ec9nh khi g\u1eb7p bi\u1ebfn \u0111\u1ed9ng t\u1eeb m\u00f4i tr\u01b0\u1eddng b\u00ean ngo\u00e0i nh\u01b0 thay \u0111\u1ed5i c\u00f4ng ngh\u1ec7, th\u1ecb tr\u01b0\u1eddng, ch\u00ednh s\u00e1ch ph\u00e1p lu\u1eadt,\u2026<\/span><\/li>\n<\/ul>\n

                    K\u1ebft lu\u1eadn<\/b><\/h2>\n

                    Qu\u1ea3n tr\u1ecb l\u00e0 m\u1ed9t ch\u1ee9c n\u0103ng n\u1ec1n t\u1ea3ng, kh\u00f4ng th\u1ec3 thi\u1ebfu trong m\u1ecdi t\u1ed5 ch\u1ee9c v\u00e0 doanh nghi\u1ec7p. V\u1edbi kh\u1ea3 n\u0103ng ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m so\u00e1t, qu\u1ea3n tr\u1ecb gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, x\u00e2y d\u1ef1ng s\u1ef1 \u1ed5n \u0111\u1ecbnh v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. Qu\u1ea3n tr\u1ecb kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng t\u00e1c \u0111i\u1ec1u h\u00e0nh h\u1eb1ng ng\u00e0y, m\u00e0 c\u00f2n l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n, \u0111\u01b0a t\u1ed5 ch\u1ee9c ph\u00e1t tri\u1ec3n v\u01b0\u01a1n t\u1ea7m ra th\u1ecb tr\u01b0\u1eddng.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

                    Trong m\u00f4i tr\u01b0\u1eddng kinh doanh hi\u1ec7n \u0111\u1ea1i, thu\u1eadt ng\u1eef “qu\u1ea3n tr\u1ecb” xu\u1ea5t hi\u1ec7n th\u01b0\u1eddng xuy\u00ean, nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng hi\u1ec3u r\u00f5 v\u1ec1 b\u1ea3n ch\u1ea5t v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a n\u00f3. T\u1eeb vi\u1ec7c \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c, t\u1ed5 ch\u1ee9c nh\u00e2n s\u1ef1 \u0111\u1ebfn \u0111i\u1ec1u ph\u1ed1i c\u00e1c ngu\u1ed3n l\u1ef1c, qu\u1ea3n tr\u1ecb \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p. V\u1eady th\u1ef1c ch\u1ea5t, qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? B\u00e0i vi\u1ebft n\u00e0y c\u1ee7a Arito s\u1ebd \u0111i s\u00e2u v\u00e0o kh\u00e1i ni\u1ec7m, ch\u1ee9c n\u0103ng v\u00e0 vai tr\u00f2 c\u1ee7a qu\u1ea3n tr\u1ecb trong t\u1ed5 ch\u1ee9c, gi\u00fap b\u1ea1n c\u00f3\u2026<\/p>","protected":false},"author":9,"featured_media":14708,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,309],"tags":[],"class_list":["post-14707","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-trong-nganh","category-quan-ly-dieu-hanh"],"blocksy_meta":"","_links":{"self":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/comments?post=14707"}],"version-history":[{"count":3,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14707\/revisions"}],"predecessor-version":[{"id":14713,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/posts\/14707\/revisions\/14713"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media\/14708"}],"wp:attachment":[{"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/media?parent=14707"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/categories?post=14707"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/arito.vn\/en\/wp-json\/wp\/v2\/tags?post=14707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}