{"id":10245,"date":"2024-03-14T21:02:57","date_gmt":"2024-03-14T14:02:57","guid":{"rendered":"https:\/\/arito.vn\/?p=10245"},"modified":"2024-12-16T21:25:41","modified_gmt":"2024-12-16T14:25:41","slug":"phan-mem-giao-viec-hieu-qua","status":"publish","type":"post","link":"https:\/\/arito.vn\/en\/phan-mem-giao-viec-hieu-qua\/","title":{"rendered":"10 of the most effective for leadership"},"content":{"rendered":"

Qu\u1ea3n l\u00fd giao vi\u1ec7c hi\u1ec7u qu\u1ea3 l\u00e0 ch\u00eca kh\u00f3a gi\u00fap doanh nghi\u1ec7p t\u0103ng n\u0103ng su\u1ea5t, c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng v\u00e0 t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed. Vi\u1ec7c l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m giao vi\u1ec7c<\/a><\/strong> ph\u00f9 h\u1ee3p \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau n\u00e0y. Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, <\/span>ARITO<\/a><\/strong> s\u1ebd gi\u1edbi thi\u1ec7u 10 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 v\u00e0 giao vi\u1ec7c hi\u1ec7u qu\u1ea3 t\u1ea1i Vi\u1ec7t Nam, gi\u00fap b\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 c\u00e1c l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n

\"ph\u1ea7n<\/p>\n

1. Nh\u1eefng kh\u00f3 kh\u0103n m\u00e0 c\u00e1c doanh nghi\u1ec7p g\u1eb7p ph\u1ea3i trong vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 giao c\u00f4ng vi\u1ec7c<\/b><\/h2>\n

Qu\u1ea3n l\u00fd quy tr\u00ecnh \u0111\u01b0\u1ee3c coi l\u00e0 tr\u1ecdng t\u00e2m quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. Hi\u1ec7n nay, c\u00e1c doanh nghi\u1ec7p th\u01b0\u1eddng g\u1eb7p ph\u1ea3i nhi\u1ec1u v\u1ea5n \u0111\u1ec1 xoay quanh vi\u1ec7c qu\u1ea3n l\u00fd quy tr\u00ecnh, l\u00e0m ch\u1eadm ti\u1ebfn \u0111\u1ed9 v\u00e0 t\u0103ng chi ph\u00ed s\u1ea3n xu\u1ea5t. C\u1ee5 th\u1ec3, m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng g\u1eb7p bao g\u1ed3m:<\/span><\/p>\n

1.1 Thi\u1ebfu minh b\u1ea1ch v\u00e0 chu\u1ea9n h\u00f3a<\/b><\/h3>\n

Khi quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng, c\u00e1c nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c hi\u1ec3u r\u00f5 nhi\u1ec7m v\u1ee5 c\u1ee7a h\u1ecd v\u00e0 c\u00e1ch th\u1ef1c hi\u1ec7n ch\u00fang. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c gi\u1ea3m \u0111i. Ngo\u00e0i ra, khi kh\u00f4ng c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng chu\u1ea9n h\u00f3a, m\u1ed7i ph\u00f2ng ban ho\u1eb7c nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh theo c\u00e1ch ri\u00eang, d\u1eabn \u0111\u1ebfn s\u1ef1 kh\u00f4ng nh\u1ea5t qu\u00e1n trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty.<\/span><\/p>\n

1.2 R\u00f2 r\u1ec9 th\u00f4ng tin v\u00e0 m\u1ea5t ki\u1ec3m so\u00e1t<\/b><\/h3>\n

Thi\u1ebfu h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quy tr\u00ecnh c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c m\u1ea5t ki\u1ec3m so\u00e1t v\u1ec1 th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u. C\u00e1c t\u00e0i li\u1ec7u quan tr\u1ecdng c\u00f3 th\u1ec3 b\u1ecb r\u00f2 r\u1ec9 ho\u1eb7c th\u1ea5t l\u1ea1c, g\u00e2y ra nguy c\u01a1 v\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin. H\u01a1n n\u1eefa, vi\u1ec7c kh\u00f4ng c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng l\u01b0u tr\u1eef t\u00e0i li\u1ec7u v\u00e0 th\u00f4ng tin c\u00f3 th\u1ec3 khi\u1ebfn cho vi\u1ec7c t\u00ecm ki\u1ebfm v\u00e0 truy xu\u1ea5t d\u1eef li\u1ec7u tr\u1edf n\u00ean kh\u00f3 kh\u0103n v\u00e0 t\u1ed1n th\u1eddi gian.<\/span><\/p>\n

1.3 Ch\u1eadm tr\u1ec5 v\u00e0 gian l\u1eadn<\/b><\/h3>\n

Quy tr\u00ecnh th\u1ee7 c\u00f4ng th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c \u0111\u1ec3 ho\u00e0n th\u00e0nh, l\u00e0m ch\u1eadm tr\u1ec5 ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c v\u00e0 d\u1ef1 \u00e1n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 uy t\u00edn c\u1ee7a c\u00f4ng ty. Ngo\u00e0i ra, khi kh\u00f4ng c\u00f3 ki\u1ec3m so\u00e1t ch\u1eb7t ch\u1ebd, c\u00f3 nguy c\u01a1 cao v\u1ec1 gian l\u1eadn ho\u1eb7c s\u1eed d\u1ee5ng sai m\u1ee5c \u0111\u00edch th\u00f4ng tin v\u00e0 t\u00e0i li\u1ec7u.<\/span><\/p>\n

\"ph\u1ea7n<\/p>\n

1.4 Kh\u00f3 kh\u0103n trong qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n c\u00f4ng<\/b><\/h3>\n

Khi c\u00e1c quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e2n chia r\u00f5 r\u00e0ng v\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn, vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 tr\u1edf n\u00ean kh\u00f3 kh\u0103n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 kh\u00f4ng nh\u1ea5t qu\u00e1n trong vi\u1ec7c th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 v\u00e0 kh\u00f3 kh\u0103n trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh ai ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho t\u1eebng c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3.<\/span><\/p>\n

1.5 Kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng h\u1ea1n ch\u1ebf<\/b><\/h3>\n

Khi kh\u00f4ng c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quy tr\u00ecnh linh ho\u1ea1t, vi\u1ec7c m\u1edf r\u1ed9ng quy m\u00f4 ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n. C\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng c\u00f3 th\u1ec3 kh\u00f4ng th\u00edch \u1ee9ng \u0111\u01b0\u1ee3c v\u1edbi nhu c\u1ea7u t\u0103ng cao v\u00e0 m\u1edf r\u1ed9ng c\u1ee7a doanh nghi\u1ec7p, g\u00e2y ra r\u1ee7i ro v\u1ec1 s\u1ef1 kh\u00f4ng \u1ed5n \u0111\u1ecbnh v\u00e0 kh\u00f4ng \u0111\u00e1ng tin c\u1eady trong ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/span><\/p>\n

1.6 Qu\u1ea3n l\u00fd r\u1ee7i ro k\u00e9m<\/b><\/h3>\n

Thi\u1ebfu kh\u1ea3 n\u0103ng theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 r\u1ee7i ro c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 d\u1ef1 \u0111o\u00e1n v\u00e0 \u1ee9ng ph\u00f3 v\u1edbi c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00f4ng mong mu\u1ed1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Vi\u1ec7c qu\u1ea3n l\u00fd r\u1ee7i ro k\u00e9m c\u00f3 th\u1ec3 g\u00e2y ra nh\u1eefng t\u1ed5n th\u1ea5t l\u1edbn \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p, t\u1eeb vi\u1ec7c m\u1ea5t d\u1eef li\u1ec7u quan tr\u1ecdng \u0111\u1ebfn vi\u1ec7c g\u00e2y thi\u1ec7t h\u1ea1i cho uy t\u00edn c\u1ee7a c\u00f4ng ty.<\/span><\/p>\n

1.7 Th\u1ea5t tho\u00e1t th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c<\/b><\/h3>\n

Trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng kh\u00f4ng c\u00f3 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quy tr\u00ecnh, vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi r\u1ea5t nhi\u1ec1u c\u00f4ng s\u1ee9c v\u00e0 t\u1ed1n th\u1eddi gian. Nh\u00e2n vi\u00ean ph\u1ea3i d\u00e0nh h\u00e0ng gi\u1edd \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 nh\u01b0 ghi ch\u00fa, t\u1ed5 ch\u1ee9c th\u00f4ng tin, v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0m m\u1ea5t \u0111i th\u1eddi gian m\u00e0 c\u00f2n l\u00e0m t\u0103ng chi ph\u00ed doanh nghi\u1ec7p do vi\u1ec7c s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c kh\u00f4ng hi\u1ec7u qu\u1ea3. Thay v\u00ec t\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 chi\u1ebfn l\u01b0\u1ee3c v\u00e0 ph\u00e1t tri\u1ec3n kinh doanh, nh\u00e2n vi\u00ean ph\u1ea3i d\u00e0nh qu\u00e1 nhi\u1ec1u th\u1eddi gian cho c\u00e1c c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng, l\u00e0m gi\u1ea3m hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 ti\u1ec1m n\u0103ng t\u0103ng tr\u01b0\u1edfng c\u1ee7a c\u00f4ng ty.<\/span><\/p>\n

1.8 Kh\u1ea3 n\u0103ng tra c\u1ee9u k\u00e9m<\/b><\/h3>\n

Trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng kh\u00f4ng c\u00f3 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quy tr\u00ecnh, vi\u1ec7c t\u00ecm ki\u1ebfm th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u c\u00f3 th\u1ec3 tr\u1edf n\u00ean v\u00f4 c\u00f9ng ph\u1ee9c t\u1ea1p v\u00e0 m\u1ea5t th\u1eddi gian. Kh\u00f4ng c\u00f3 c\u01a1 ch\u1ebf tra c\u1ee9u v\u00e0 theo d\u00f5i l\u1ecbch s\u1eed ho\u1ea1t \u0111\u1ed9ng l\u00e0m cho vi\u1ec7c t\u00ecm ki\u1ebfm th\u00f4ng tin tr\u1edf n\u00ean kh\u00f3 kh\u0103n v\u00e0 m\u1ea5t th\u1eddi gian \u0111\u00e1ng k\u1ec3. Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ph\u1ea3i t\u1ed1n nhi\u1ec1u gi\u1edd \u0111\u1ed3ng h\u1ed3 \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin c\u1ea7n thi\u1ebft t\u1eeb c\u00e1c h\u1ed3 s\u01a1 gi\u1ea5y t\u1edd ho\u1eb7c trong h\u1ec7 th\u1ed1ng kh\u00f4ng c\u00f3 t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0m gi\u1ea3m hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n l\u00e0m t\u0103ng nguy c\u01a1 sai s\u00f3t v\u00e0 g\u00e2y c\u1ea3n tr\u1edf cho qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh.<\/span><\/p>\n

1.9 Giao vi\u1ec7c truy\u1ec1n th\u1ed1ng<\/b><\/h3>\n

Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn nhi\u1ec1u v\u1ea5n \u0111\u1ec1. Thay v\u00ec s\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n ghi ch\u00e9p c\u1ee5 th\u1ec3, c\u00f4ng vi\u1ec7c th\u01b0\u1eddng \u0111\u01b0\u1ee3c giao b\u1eb1ng c\u00e1ch truy\u1ec1n \u0111\u1ea1t mi\u1ec7ng, kh\u00f4ng c\u00f3 s\u1ef1 t\u01b0\u1eddng minh v\u1ec1 c\u00e1c y\u00eau c\u1ea7u v\u00e0 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a nhi\u1ec7m v\u1ee5. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 hi\u1ec3u l\u1ea7m v\u00e0 b\u1ea5t \u0111\u1ed3ng trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, khi\u1ebfn cho nh\u00e2n vi\u00ean g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c n\u1eafm b\u1eaft v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u00fang c\u00e1c y\u00eau c\u1ea7u.<\/span><\/p>\n

1.10 S\u1ef1 m\u01a1 h\u1ed3 trong quy tr\u00ecnh ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c<\/b><\/h3>\n

Vi\u1ec7c ph\u00e2n c\u00f4ng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1eb7c th\u00f9 h\u00f3a v\u00e0 ghi ch\u00e9p c\u1ee5 th\u1ec3, kh\u00f4ng c\u00f3 t\u00e0i li\u1ec7u giao vi\u1ec7c r\u00f5 r\u00e0ng. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng c\u00f4ng vi\u1ec7c b\u1ecb tr\u00f9ng l\u1eb7p ho\u1eb7c kh\u00f4ng c\u00f3 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u1ee5 th\u1ec3 cho m\u1ed9t nhi\u1ec7m v\u1ee5 nh\u1ea5t \u0111\u1ecbnh. S\u1ef1 kh\u00f4ng r\u00f5 r\u00e0ng trong quy tr\u00ecnh n\u00e0y c\u00f3 th\u1ec3 g\u00e2y ra s\u1ef1 ph\u00e2n t\u00e1n v\u00e0 m\u1ea5t m\u00e1t t\u00e0i nguy\u00ean, g\u00f3p ph\u1ea7n v\u00e0o s\u1ef1 kh\u00f4ng hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

1.11 Ki\u1ec3m so\u00e1t ti\u1ebfn \u0111\u1ed9<\/b><\/h3>\n

\u0110\u00e2y c\u0169ng l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 \u0111\u00e1ng quan ng\u1ea1i. Hi\u1ec7n kh\u00f4ng c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c, t\u1eeb vi\u1ec7c tra so\u00e1t nh\u1eefng c\u00f4ng vi\u1ec7c \u0111\u00e3 ho\u00e0n th\u00e0nh cho \u0111\u1ebfn vi\u1ec7c x\u00e1c \u0111\u1ecbnh th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng. \u0110i\u1ec1u n\u00e0y l\u00e0m m\u1ea5t \u0111i s\u1ef1 minh b\u1ea1ch v\u00e0 kh\u1ea3 n\u0103ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u ch\u00ednh x\u00e1c, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00f4ng vi\u1ec7c.<\/span><\/p>\n

Theo nghi\u00ean c\u1ee9u c\u1ee7a McKinsey, trung b\u00ecnh m\u1ed7i doanh nghi\u1ec7p t\u1ed1n kho\u1ea3ng 2.000 gi\u1edd m\u1ed7i n\u0103m cho c\u00e1c c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng, v\u1edbi ch\u1ec9 s\u1ed1 n\u0103ng su\u1ea5t s\u1eed d\u1ee5ng ch\u1ec9 \u1edf m\u1ee9c 50%. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y c\u1ea7n c\u00f3 s\u1ef1 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 trong qu\u1ea3n l\u00fd quy tr\u00ecnh c\u00f4ng vi\u1ec7c \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u su\u1ea5t v\u00e0 gi\u1ea3m thi\u1ec3u chi ph\u00ed cho doanh nghi\u1ec7p.<\/span><\/p>\n

2. L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m giao vi\u1ec7c mi\u1ec5n ph\u00ed<\/b><\/h2>\n

2.1 \u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/b><\/h3>\n

T\u0103ng hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t:<\/b><\/p>\n